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The meaning of bad news management for managers: an explorative research through metaphors

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  • Sumeyra Alpaslan Danisman

Abstract

It is a known reality that managers often encounter bad news, and this study explores the question “What is the perspective of managers on bad news management?” in the context of a developing country with rapidly changing conditions. To answer this question, in-depth interviews were conducted with 32 top and middle managers. The results reveal two root metaphors about bad news management in managers’ minds. Managers focus on the past with the “lesson” metaphor and focus on the future with the “opportunity” metaphor. While managing bad news, they draw meaningful inferences from prior experiences and thus become careful and ready. After managing bad news, they have new opportunities to make their organization more mature, developed, and recovered.

Suggested Citation

  • Sumeyra Alpaslan Danisman, 2017. "The meaning of bad news management for managers: an explorative research through metaphors," Review of Managerial Science, Springer, vol. 11(4), pages 857-877, October.
    • Handle: RePEc:spr:rvmgts:v:11:y:2017:i:4:d:10.1007_s11846-016-0207-y
    DOI: 10.1007/s11846-016-0207-y
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    References listed on IDEAS

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    1. Skinner, Dj, 1994. "Why Firms Voluntarily Disclose Bad-News," Journal of Accounting Research, Wiley Blackwell, vol. 32(1), pages 38-60.
    2. S. P. Kothari & Susan Shu & Peter D. Wysocki, 2009. "Do Managers Withhold Bad News?," Journal of Accounting Research, Wiley Blackwell, vol. 47(1), pages 241-276, March.
    3. Verrecchia, Robert E., 1983. "Discretionary disclosure," Journal of Accounting and Economics, Elsevier, vol. 5(1), pages 179-194, April.
    4. Kaplan, Muhittin & Ozturk, Ilhan & Kalyoncu, Huseyin, 2011. "Energy Consumption and Economic Growth in Turkey: Cointegration and Causality Analysis," Journal for Economic Forecasting, Institute for Economic Forecasting, vol. 0(2), pages 31-41, June.
    5. Gerli Hämmal & Maaja Vadi, 2010. "Diagnosing Organizational Culture Through Metaphors And Task And Relationship Orientations," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 68, Faculty of Economics and Business Administration, University of Tartu (Estonia).
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    More about this item

    Keywords

    Bad news management; Manager; Metaphor; M10; M12;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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