IDEAS home Printed from https://ideas.repec.org/a/spr/qualqt/v46y2012i6p1659-1685.html
   My bibliography  Save this article

Measuring the quality of work: the case of the Italian social cooperatives

Author

Listed:
  • Maurizio Carpita
  • Silvia Golia

Abstract

Quality of work has within a short time become a major subject of study and discussion in labour economy. Its quantification is a challenging task because it implies the translation of various subjective perceptions into a single objective measure (composite indicator). In this paper, the method used to construct measures is the Rating Scale Model and the available data come from the Survey on Italian Social Cooperatives carried out in 2007. The validity of the obtained Rasch measures is tested with respect to some overall variables of the quality of work. Moreover, using inferential confidence intervals, these measures are utilized to evaluate the differences in the perception of the quality of work due to worker (gender, age and education) and cooperative (type, dimension and geographic area) characteristics, work characteristics (service area, membership, time and type of contract) and work incentives (economic, professional and learning). Copyright Springer Science+Business Media B.V. 2012

Suggested Citation

  • Maurizio Carpita & Silvia Golia, 2012. "Measuring the quality of work: the case of the Italian social cooperatives," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(6), pages 1659-1685, October.
    • Handle: RePEc:spr:qualqt:v:46:y:2012:i:6:p:1659-1685
    DOI: 10.1007/s11135-011-9515-0
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s11135-011-9515-0
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11135-011-9515-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Daniel S. Hamermesh, 2001. "The Changing Distribution of Job Satisfaction," Journal of Human Resources, University of Wisconsin Press, vol. 36(1), pages 1-30.
    2. Stanley Seashore, 1974. "Job satisfaction as an indicator of the quality of employment," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 1(2), pages 135-168, September.
    3. Oswald, Andrew J, 1997. "Happiness and Economic Performance," Economic Journal, Royal Economic Society, vol. 107(445), pages 1815-1831, November.
    4. Leete, Laura, 2000. "Wage equity and employee motivation in nonprofit and for-profit organizations," Journal of Economic Behavior & Organization, Elsevier, vol. 43(4), pages 423-446, December.
    5. Bruno S. Frey, 1997. "Not Just for the Money," Books, Edward Elgar Publishing, number 1183.
    6. Clark, Andrew E. & Oswald, Andrew J., 1996. "Satisfaction and comparison income," Journal of Public Economics, Elsevier, vol. 61(3), pages 359-381, September.
    7. Levy-Garboua, Louis & Montmarquette, Claude & Simonnet, Veronique, 2007. "Job satisfaction and quits," Labour Economics, Elsevier, vol. 14(2), pages 251-268, April.
    8. Skott, Peter, 2005. "Fairness as a source of hysteresis in employment and relative wages," Journal of Economic Behavior & Organization, Elsevier, vol. 57(3), pages 305-331, July.
    9. Michele Mosca & Marco Musella & Francesco Pastore, 2007. "Relational Goods, Monitoring And Non‐Pecuniary Compensations In The Nonprofit Sector: The Case Of The Italian Social Services," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 78(1), pages 57-86, March.
    10. Clark, Andrew E., 1997. "Job satisfaction and gender: Why are women so happy at work?," Labour Economics, Elsevier, vol. 4(4), pages 341-372, December.
    11. Tortia, Ermanno C., 2008. "Worker well-being and perceived fairness: Survey-based findings from Italy," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 37(5), pages 2080-2094, October.
    12. Roland Bénabou & Jean Tirole, 2003. "Intrinsic and Extrinsic Motivation," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 70(3), pages 489-520.
    13. van Praag, B. M. S. & Frijters, P. & Ferrer-i-Carbonell, A., 2003. "The anatomy of subjective well-being," Journal of Economic Behavior & Organization, Elsevier, vol. 51(1), pages 29-49, May.
    14. Frey, Bruno S., 1997. "On the relationship between intrinsic and extrinsic work motivation1," International Journal of Industrial Organization, Elsevier, vol. 15(4), pages 427-439, July.
    15. Freeman, Richard B, 1978. "Job Satisfaction as an Economic Variable," American Economic Review, American Economic Association, vol. 68(2), pages 135-141, May.
    16. Andrew E. Clark, 1996. "Job Satisfaction in Britain," British Journal of Industrial Relations, London School of Economics, vol. 34(2), pages 189-217, June.
    17. Clark, Andrew E., 2001. "What really matters in a job? Hedonic measurement using quit data," Labour Economics, Elsevier, vol. 8(2), pages 223-242, May.
    18. Green, Francis, 2010. "Well-being, job satisfaction and labour mobility," Labour Economics, Elsevier, vol. 17(6), pages 897-903, December.
    19. Munoz de Bustillo Llorente, Rafael & Fernandez Macias, Enrique, 2005. "Job satisfaction as an indicator of the quality of work," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 34(5), pages 656-673, October.
    20. David Andrich, 1978. "A rating formulation for ordered response categories," Psychometrika, Springer;The Psychometric Society, vol. 43(4), pages 561-573, December.
    21. Maurizio Carpita & Marica Manisera, 2011. "On the Imputation of Missing Data in Surveys with Likert-Type Scales," Journal of Classification, Springer;The Classification Society, vol. 28(1), pages 93-112, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Giovanna Boccuzzo & Licia Maron, 2017. "Proposal of a composite indicator of job quality based on a measure of weighted distances," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(5), pages 2357-2374, September.
    2. Enrico Ciavolino & Maurizio Carpita & Mariangela Nitti, 2015. "High-order PLS path model with qualitative external information," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(4), pages 1609-1620, July.
    3. M. Agovino & A. Rapposelli, 2017. "Regional Performance Trends in Providing Employment for Persons with Disabilities: Evidence from Italy," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 130(2), pages 593-615, January.
    4. Elena Stefana & Filippo Marciano & Diana Rossi & Paola Cocca & Giuseppe Tomasoni, 2021. "Composite Indicators to Measure Quality of Working Life in Europe: A Systematic Review," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 157(3), pages 1047-1078, October.
    5. Silvia Golia & Anna Simonetto, 2015. "Treating ordinal data: a comparison between rating scale and structural equation models," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(3), pages 903-915, May.
    6. Enrico Ciavolino & Maurizio Carpita, 2015. "The GME estimator for the regression model with a composite indicator as explanatory variable," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(3), pages 955-965, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Theodossiou, I. & Zangelidis, A., 2009. "Career prospects and tenure-job satisfaction profiles: Evidence from panel data," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 38(4), pages 648-657, August.
    2. Getinet A. Haile, 2015. "Workplace Job Satisfaction in Britain: Evidence from Linked Employer–Employee Data," LABOUR, CEIS, vol. 29(3), pages 225-242, September.
    3. repec:lan:wpaper:1021 is not listed on IDEAS
    4. Benno Torgler, 2011. "Work Values in Western and Eastern Europe," CREMA Working Paper Series 2011-22, Center for Research in Economics, Management and the Arts (CREMA).
    5. Dominik Hanglberger, 2011. "Arbeitszufriedenheit im internationalen Vergleich," FFB-Discussionpaper 86, Research Institute on Professions (Forschungsinstitut Freie Berufe (FFB)), LEUPHANA University Lüneburg.
    6. Sadettin Haluk Citci & Nazire Begen, 2017. "Workforce Entry Conditions and Job Satisfaction," Working Papers 2017-03, Gebze Technical University, Department of Economics.
    7. Shivani Taneja, 2019. "Working Hours And Trends In Job Satisfaction Using A Panel Of British Workers," Proceedings of International Academic Conferences 9912075, International Institute of Social and Economic Sciences.
    8. J Taylor & S Bradley & A N Nguyen, 2003. "Relative pay and job satisfaction: some new evidence," Working Papers 541451, Lancaster University Management School, Economics Department.
    9. Adelaida Lillo-Bañuls & José M Casado-Díaz & Hipólito Simón, 2018. "Examining the determinants of job satisfaction among tourism workers," Tourism Economics, , vol. 24(8), pages 980-997, December.
    10. Frijters, Paul & Shields, Michael A. & Theodoropoulos, Nikolaos & Wheatley Price, Stephen, 2003. "Testing for Employee Discrimination Using Matched Employer-Employee Data: Theory and Evidence," IZA Discussion Papers 807, Institute of Labor Economics (IZA).
    11. Cristina Bernini & Alessandro Tampieri, 2023. "Much Ado about Salary: A Comparison of Monetary and Non-Monetary Components of Job Satisfaction," Working Papers - Economics wp2023_06.rdf, Universita' degli Studi di Firenze, Dipartimento di Scienze per l'Economia e l'Impresa.
    12. Paul Frijters, 2003. "Testing for Employee Discrimination using Matched Employer-Employee Data: Theory and Evidence," Paul Frijters Discussion Papers 2003-1, School of Economics and Finance, Queensland University of Technology.
    13. Joan Torrent-Sellens & Jackeline Velazco-Portocarrero & Clara Viñas-Bardolet, 2018. "Knowledge-Based Work and Job Satisfaction: Evidence from Spain," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(2), pages 575-612, June.
    14. Vasilios D. Kosteas, 2011. "Job Satisfaction and Promotions," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 50(1), pages 174-194, January.
    15. Sánchez Cañizares, Sandra Mª & Artacho Ruiz, Carlos & Fuentes García, Fernando J. & López-Guzmán Guzmán,Tomás J., 2007. "Análisis de los determinantes estructurales de la satisfacción laboral. Aplicación en el sector educativo/Analizing the Structural Determinants of Job Satisfaction. An Application in the Educational F," Estudios de Economia Aplicada, Estudios de Economia Aplicada, vol. 25, pages 887-900, Diciembre.
    16. Shivani Taneja, 2019. "Gender Gap In Job Utility Of British Workers," Proceedings of International Academic Conferences 9010643, International Institute of Social and Economic Sciences.
    17. K. Pouliakas & I. Theodossiou, 2009. "Confronting Objections To Performance Pay: The Impact Of Individual And Gain‐Sharing Incentives On Job Satisfaction," Scottish Journal of Political Economy, Scottish Economic Society, vol. 56(5), pages 662-684, November.
    18. repec:lan:wpaper:1084 is not listed on IDEAS
    19. Gevrek, Deniz & Spencer, Marilyn & Hudgins, David & Chambers, Valrie, 2017. "I Can't Get No Satisfaction: The Power of Perceived Differences in Employee Retention and Turnover," IZA Discussion Papers 10577, Institute of Labor Economics (IZA).
    20. J Taylor & S Bradley & A N Nguyen, 2003. "Job autonomy and job satisfaction: new evidence," Working Papers 541528, Lancaster University Management School, Economics Department.
    21. Paulo Aguiar Do Monte, 2011. "Job Dissatisfaction And Labour Turnover:Evidence From Brazil," Anais do XXXVIII Encontro Nacional de Economia [Proceedings of the 38th Brazilian Economics Meeting] 135, ANPEC - Associação Nacional dos Centros de Pós-Graduação em Economia [Brazilian Association of Graduate Programs in Economics].
    22. McCausland, David & Pouliakas, Konstantinos & Theodossiou, Ioannis, 2005. "Some are Punished and Some are Rewarded: A Study of the Impact of Performance Pay on Job Satisfaction," MPRA Paper 14243, University Library of Munich, Germany.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:qualqt:v:46:y:2012:i:6:p:1659-1685. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.