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Measuring the quality of work: the case of the Italian social cooperatives

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  • Maurizio Carpita

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  • Silvia Golia
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    Abstract

    Quality of work has within a short time become a major subject of study and discussion in labour economy. Its quantification is a challenging task because it implies the translation of various subjective perceptions into a single objective measure (composite indicator). In this paper, the method used to construct measures is the Rating Scale Model and the available data come from the Survey on Italian Social Cooperatives carried out in 2007. The validity of the obtained Rasch measures is tested with respect to some overall variables of the quality of work. Moreover, using inferential confidence intervals, these measures are utilized to evaluate the differences in the perception of the quality of work due to worker (gender, age and education) and cooperative (type, dimension and geographic area) characteristics, work characteristics (service area, membership, time and type of contract) and work incentives (economic, professional and learning). Copyright Springer Science+Business Media B.V. 2012

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    File URL: http://hdl.handle.net/10.1007/s11135-011-9515-0
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    Bibliographic Info

    Article provided by Springer in its journal Quality & Quantity.

    Volume (Year): 46 (2012)
    Issue (Month): 6 (October)
    Pages: 1659-1685

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    Handle: RePEc:spr:qualqt:v:46:y:2012:i:6:p:1659-1685

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    Web page: http://www.springer.com/economics/journal/11135

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    Related research

    Keywords: Quality of work; Well-being; Rating Scale model; Inferential confidence interval; Survey on Italian social cooperatives;

    References

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    1. Richard B. Freeman, 1978. "Job Satisfaction as an Economic Variable," NBER Working Papers 0225, National Bureau of Economic Research, Inc.
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    19. Mosca, Michele & Musella, Marco & Pastore, Francesco, 2006. "Relational Goods, Monitoring and Non-Pecuniary Compensations in the Nonprofit Sector: The Case of the Italian Social Services," IZA Discussion Papers 2254, Institute for the Study of Labor (IZA).
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