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Measuring the quality of work: the case of the Italian social cooperatives

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  • Maurizio Carpita

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  • Silvia Golia
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    Abstract

    Quality of work has within a short time become a major subject of study and discussion in labour economy. Its quantification is a challenging task because it implies the translation of various subjective perceptions into a single objective measure (composite indicator). In this paper, the method used to construct measures is the Rating Scale Model and the available data come from the Survey on Italian Social Cooperatives carried out in 2007. The validity of the obtained Rasch measures is tested with respect to some overall variables of the quality of work. Moreover, using inferential confidence intervals, these measures are utilized to evaluate the differences in the perception of the quality of work due to worker (gender, age and education) and cooperative (type, dimension and geographic area) characteristics, work characteristics (service area, membership, time and type of contract) and work incentives (economic, professional and learning). Copyright Springer Science+Business Media B.V. 2012

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    Bibliographic Info

    Article provided by Springer in its journal Quality & Quantity.

    Volume (Year): 46 (2012)
    Issue (Month): 6 (October)
    Pages: 1659-1685

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    Handle: RePEc:spr:qualqt:v:46:y:2012:i:6:p:1659-1685

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    Web page: http://www.springer.com/economics/journal/11135

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    Related research

    Keywords: Quality of work; Well-being; Rating Scale model; Inferential confidence interval; Survey on Italian social cooperatives;

    References

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    1. Clark, A.E., 1995. "Job Satisfaction and Gender: Why Are Women so Happy at Work?," DELTA Working Papers 95-10, DELTA (Ecole normale supérieure).
    2. Clark, Andrew E., 2001. "What really matters in a job? Hedonic measurement using quit data," Labour Economics, Elsevier, vol. 8(2), pages 223-242, May.
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    12. Frey, Bruno S., 1997. "On the relationship between intrinsic and extrinsic work motivation1," International Journal of Industrial Organization, Elsevier, vol. 15(4), pages 427-439, July.
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    14. Tortia, Ermanno C., 2008. "Worker well-being and perceived fairness: Survey-based findings from Italy," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 37(5), pages 2080-2094, October.
    15. Roland Bénabou & Jean Tirole, 2003. "Intrinsic and Extrinsic Motivation," Review of Economic Studies, Oxford University Press, vol. 70(3), pages 489-520.
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