IDEAS home Printed from https://ideas.repec.org/a/spr/operea/v19y2019i2d10.1007_s12351-017-0293-x.html
   My bibliography  Save this article

Outsourcing transport service: a fuzzy multi-criteria methodology for provider selection based on comparison of the real and ideal parameters of providers

Author

Listed:
  • Srđan Ljubojević

    (University of Defence in Belgrade)

  • Dragan Pamučar

    (University of Defence in Belgrade)

  • Dragutin Jovanović

    (College for Professional Studies - Belgrade Polytechnics)

  • Vujadin Vešović

    (Faculty of Transport, Communications and Logistics)

Abstract

Transport activities are at the top of the outsourcing activities list in many companies. A Provider selection for the implementation of outsourcing transport service is therefore an important issue for managers of these companies. In this paper, we present a hybrid methodological approach to the problem of selecting the transport service provider, based on the idea of comparing the ideal parameters and real parameters of alternative providers. Fuzzy comparison of real and ideal ponders (FCRIP) model is a hybrid two-phase fuzzy model that combines the Decision Making Trial and Evaluation Laboratory Method (DEMATEL) with a new method of ranking the alternatives. DEMATEL method is used to evaluate the mutual influence of the criteria of differentiation of alternative providers and thus determine the ideal weighted values of the observed criteria, while in the second phase of the model, these values are compared to the perceived real values of the criteria, based on which alternative providers are evaluated and ranked. FCRIP model has been tested on the case study of provider selection for the needs of the enterprise Naftagas—transport doo, Serbia.

Suggested Citation

  • Srđan Ljubojević & Dragan Pamučar & Dragutin Jovanović & Vujadin Vešović, 2019. "Outsourcing transport service: a fuzzy multi-criteria methodology for provider selection based on comparison of the real and ideal parameters of providers," Operational Research, Springer, vol. 19(2), pages 399-433, June.
    • Handle: RePEc:spr:operea:v:19:y:2019:i:2:d:10.1007_s12351-017-0293-x
    DOI: 10.1007/s12351-017-0293-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12351-017-0293-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s12351-017-0293-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Weber, Charles A. & Current, John R. & Benton, W. C., 1991. "Vendor selection criteria and methods," European Journal of Operational Research, Elsevier, vol. 50(1), pages 2-18, January.
    2. Gülşen Aydın Keskin, 2015. "Using integrated fuzzy DEMATEL and fuzzy C: means algorithm for supplier evaluation and selection," International Journal of Production Research, Taylor & Francis Journals, vol. 53(12), pages 3586-3602, June.
    3. V. Kannan & S.K. Bose & N.G. Kannan, 2011. "An evaluation of ocean container carrier selection criteria: an Indian shipper's perspective," Management Research Review, Emerald Group Publishing Limited, vol. 34(7), pages 754-772, June.
    4. Ho, William & Xu, Xiaowei & Dey, Prasanta K., 2010. "Multi-criteria decision making approaches for supplier evaluation and selection: A literature review," European Journal of Operational Research, Elsevier, vol. 202(1), pages 16-24, April.
    5. Yu, Min-Chun & Goh, Mark & Lin, Hung-Chung, 2012. "Fuzzy multi-objective vendor selection under lean procurement," European Journal of Operational Research, Elsevier, vol. 219(2), pages 305-311.
    6. Wang, Xiaoting & Triantaphyllou, Evangelos, 2008. "Ranking irregularities when evaluating alternatives by using some ELECTRE methods," Omega, Elsevier, vol. 36(1), pages 45-63, February.
    7. Arpan Kumar Kar & Ashis K. Pani, 2014. "Exploring the importance of different supplier selection criteria," Management Research Review, Emerald Group Publishing Limited, vol. 37(1), pages 89-105, January.
    8. Konrad Zimmer & Magnus Fröhling & Frank Schultmann, 2016. "Sustainable supplier management -- a review of models supporting sustainable supplier selection, monitoring and development," International Journal of Production Research, Taylor & Francis Journals, vol. 54(5), pages 1412-1442, March.
    9. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2004. "Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS," European Journal of Operational Research, Elsevier, vol. 156(2), pages 445-455, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Toly Chen, 2020. "Enhancing the efficiency and accuracy of existing FAHP decision-making methods," EURO Journal on Decision Processes, Springer;EURO - The Association of European Operational Research Societies, vol. 8(3), pages 177-204, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pishchulov, Grigory & Trautrims, Alexander & Chesney, Thomas & Gold, Stefan & Schwab, Leila, 2019. "The Voting Analytic Hierarchy Process revisited: A revised method with application to sustainable supplier selection," International Journal of Production Economics, Elsevier, vol. 211(C), pages 166-179.
    2. Ventura, José A. & Bunn, Kevin A. & Venegas, Bárbara B. & Duan, Lisha, 2021. "A coordination mechanism for supplier selection and order quantity allocation with price-sensitive demand and finite production rates," International Journal of Production Economics, Elsevier, vol. 233(C).
    3. Alireza Shahrasbi & Mehdi Shamizanjani & M. H. Alavidoost & Babak Akhgar, 2017. "An Aggregated Fuzzy Model for the Selection of a Managed Security Service Provider," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 16(03), pages 625-684, May.
    4. Miguel Ortiz-Barrios & Juan Cabarcas-Reyes & Alessio Ishizaka & Maria Barbati & Natalia Jaramillo-Rueda & Giovani Jesús Carrascal-Zambrano, 2021. "A hybrid fuzzy multi-criteria decision making model for selecting a sustainable supplier of forklift filters: a case study from the mining industry," Annals of Operations Research, Springer, vol. 307(1), pages 443-481, December.
    5. Elham Dehghan Manshadi & Mohamad Reza Mehregan & Hossein Safari, 2015. "Supplier Classification Using UTADIS Method Based on Performance Criteria," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(2), pages 31-45, February.
    6. Alptekin Ulutaş & Ayşe Topal & Dragan Pamučar & Željko Stević & Darjan Karabašević & Gabrijela Popović, 2022. "A New Integrated Multi-Criteria Decision-Making Model for Sustainable Supplier Selection Based on a Novel Grey WISP and Grey BWM Methods," Sustainability, MDPI, vol. 14(24), pages 1-20, December.
    7. Xiongyong Zhou & Zhiduan Xu, 2018. "An Integrated Sustainable Supplier Selection Approach Based on Hybrid Information Aggregation," Sustainability, MDPI, vol. 10(7), pages 1-49, July.
    8. María-José Verdecho & Faustino Alarcón-Valero & David Pérez-Perales & Juan-José Alfaro-Saiz & Raúl Rodríguez-Rodríguez, 2021. "A methodology to select suppliers to increase sustainability within supply chains," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 29(4), pages 1231-1251, December.
    9. Hao Xu & Liuxin Chen & Qiongfang Li & Jianchao Yang, 2021. "A Multi-Attribute Decision Method under Uncertainty Environment Conditions—The Green Supplier Evaluation Perspective," IJERPH, MDPI, vol. 18(1), pages 1-15, January.
    10. Glock, Christoph H. & Grosse, Eric H. & Ries, Jörg M., 2017. "Reprint of “Decision support models for supplier development: Systematic literature review and research agenda”," International Journal of Production Economics, Elsevier, vol. 194(C), pages 246-260.
    11. Lupo, Toni, 2015. "Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 249-259.
    12. Hsu, C.-H. & Wang, Fu-Kwun & Tzeng, Gwo-Hshiung, 2012. "The best vendor selection for conducting the recycled material based on a hybrid MCDM model combining DANP with VIKOR," Resources, Conservation & Recycling, Elsevier, vol. 66(C), pages 95-111.
    13. Alexei Pérez-Velázquez & Leandro Leysdian Oro-Carralero & Jorge Laureano Moya-Rodríguez, 2020. "Supplier Selection for Photovoltaic Module Installation Utilizing Fuzzy Inference and the VIKOR Method: A Green Approach," Sustainability, MDPI, vol. 12(6), pages 1-19, March.
    14. Agnieszka Konys, 2019. "Green Supplier Selection Criteria: From a Literature Review to a Comprehensive Knowledge Base," Sustainability, MDPI, vol. 11(15), pages 1-41, August.
    15. Ventura, José A. & Valdebenito, Victor A. & Golany, Boaz, 2013. "A dynamic inventory model with supplier selection in a serial supply chain structure," European Journal of Operational Research, Elsevier, vol. 230(2), pages 258-271.
    16. Yao, Yue & Sun, Deqiang & Xu, Jin-Hua & Wang, Bin & Peng, Guohong & Sun, Bingmei, 2023. "Evaluation of enhanced oil recovery methods for mature continental heavy oil fields in China based on geology, technology and sustainability criteria," Energy, Elsevier, vol. 278(PB).
    17. You, Liangjun & Sikora, Riyaz, 2011. "An adaptive evaluation mechanism for online traders," European Journal of Operational Research, Elsevier, vol. 214(3), pages 739-748, November.
    18. Hu, Kuo-Jen & Yu, Vincent F., 2016. "An integrated approach for the electronic contract manufacturer selection problem," Omega, Elsevier, vol. 62(C), pages 68-81.
    19. Mehdi KESHAVARZ GHORABAEE & Edmundas Kazimieras ZAVADSKAS & Zenonas TURSKIS & Jurgita ANTUCHEVICIENE, 2016. "A New Combinative Distance-Based Assessment(Codas) Method For Multi-Criteria Decision-Making," ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, Faculty of Economic Cybernetics, Statistics and Informatics, vol. 50(3), pages 25-44.
    20. Blanca Ceballos & David A. Pelta & María T. Lamata, 2018. "Rank Reversal and the VIKOR Method: An Empirical Evaluation," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 17(02), pages 513-525, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:operea:v:19:y:2019:i:2:d:10.1007_s12351-017-0293-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.