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Intrapreneurship and technological innovation in optimizing qualitative research as evidenced at Infectious Diseases Institute, Uganda

Author

Listed:
  • Kenneth Mulungu

    (Infectious Diseases Institute)

  • Proscovia Katumba

    (Makerere University)

  • Rosalind Parkes Ratanshi

    (Infectious Diseases Institute)

  • Adelline Twimukye

    (Infectious Diseases Institute)

  • Barbara Castelnuovo

    (Infectious Diseases Institute)

  • Aidah Nanvuma

    (Infectious Diseases Institute)

  • Godfrey Akileng

    (Makerere University)

Abstract

Background Discrepancies between what is transcribed and the actual interview recordings were noticed in qualitative research reports. This study aimed at the development of a new transcription software (Jiegnote), and the evaluation of its effectiveness in the optimization of the transcription process, to minimize transcription completion time, and errors in qualitative research. Methods The study was a mixed methods project implemented from September to November 2020. The qualitative aspect of the study was phenomenological in perspective whereas the quantitative consisted of a randomized controlled trial (RCT) with a parallel design. Results At the time of the study, the Jiegnote software was a working prototype. We enrolled a total of 26 participants; 14 participants had their data analyzed in the RCT part of the study, 13 participated in the in-depth interviews, and 22 in the answering of Semi Structured Questionnaires. Upon the execution of an independent t test, results showed that, there was no statistical significance between the intervention and control means. On considering the total average transcription completion time and the type of language in which an audio case was recorded, the effect size evaluation implied that the Jiegnote software had a small impact (Hedges' g = 0.413438) in reducing the total average time taken to translate and transcribe audio cases that were recorded in a local language (Luganda), and a large impact (Hedges' g = 1.190919) in reducing the total average time taken to transcribe audio cases that were recorded in a foreign language (English). On considering the total average number of transcription errors and the type of language in which an audio case is recorded, the effect size evaluation implied that the Jiegnote software had a small impact (Hedges' g = 0.213258) in reducing the total average time taken to translate and transcribe audio cases that were recorded in a local language (Luganda). This was further observed (Hedges' g = 0.039928) in the transcription of cases that were recorded in a foreign language (English). On considering the in-depth interview data outcomes, participants responded that the Jiegnote software media looping functions (algorithm) enabled them to accomplish their transcription tasks in a shorter time and with fewer errors compared to the traditional methods. Conclusion The study demonstrates utilities associated with intrapreneurship and technological innovation in an organization setting whereby, the Jiegnote technology that was developed by the researchers, had some impact on the optimization of the qualitative research value chain. This was observed through the effect size (impact) evaluations that were conducted to investigate the superiority of the Jiegnote software against the traditional transcription methods, in minimizing the average number of errors committed, and time taken to complete a transcription process.

Suggested Citation

  • Kenneth Mulungu & Proscovia Katumba & Rosalind Parkes Ratanshi & Adelline Twimukye & Barbara Castelnuovo & Aidah Nanvuma & Godfrey Akileng, 2021. "Intrapreneurship and technological innovation in optimizing qualitative research as evidenced at Infectious Diseases Institute, Uganda," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-17, December.
    • Handle: RePEc:spr:joiaen:v:10:y:2021:i:1:d:10.1186_s13731-021-00188-y
    DOI: 10.1186/s13731-021-00188-y
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    References listed on IDEAS

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    1. Petra C. M. Neessen & Marjolein C. J. Caniëls & Bart Vos & Jeroen P. Jong, 2019. "The intrapreneurial employee: toward an integrated model of intrapreneurship and research agenda," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 545-571, June.
    2. Esen Gurbuz, 2018. "Theory of New Product Development and Its Applications," Chapters, in: Sonyel Oflazoglu Dora (ed.), Marketing, IntechOpen.
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