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The effect of internal corporate social responsibility practices on firm performance: the mediating role of employee intrapreneurial behaviour

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  • Huynh Thi Thuy Giang

    (University of Economics and Law
    Vietnam National University)

  • Luu Tien Dung

    (University of Economics and Law
    Vietnam National University)

Abstract

The study aim is to reveal the nexus between firm internal CSR practices and firm performance with the mediating role of the two employees intrapreneurial behaviour strategic renewal behaviour and new business venturing behaviour. The study sample consists of 607 employees at the 33 pharmaceutical firms in Ho Chi Minh City of Vietnam. The data is analysed by a partial least square structural equation model (PLS-SEM). The paper reveals that firm internal CSR practices had a positive and significant influence on firm performance. The two intrapreneurship activities of employee strategic renewal behaviour and new business venturing behaviour partially mediate the nexus between internal CSR practices and firm performance. Firms would have to form the architecture and mechanisms to apply internal CSR for supporting the dedication of intrapreneurship. The paper grants the driving mechanism of internal CSR on firm performance through the mediating role of employee intrapreneurial behaviour.

Suggested Citation

  • Huynh Thi Thuy Giang & Luu Tien Dung, 2022. "The effect of internal corporate social responsibility practices on firm performance: the mediating role of employee intrapreneurial behaviour," Review of Managerial Science, Springer, vol. 16(4), pages 1035-1061, May.
  • Handle: RePEc:spr:rvmgts:v:16:y:2022:i:4:d:10.1007_s11846-021-00473-w
    DOI: 10.1007/s11846-021-00473-w
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    Cited by:

    1. Barbara Sypniewska & Małgorzata Baran & Monika Kłos, 2023. "Work engagement and employee satisfaction in the practice of sustainable human resource management – based on the study of Polish employees," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1069-1100, September.
    2. Alexandra Portalanza-Chavarría & Lorenzo Revuelto-Taboada, 2023. "Driving intrapreneurial behavior through high-performance work systems," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 897-921, June.

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    More about this item

    Keywords

    Internal CSR; Micro-CSR; Strategic renewal behaviour; New business venturing behaviour;
    All these keywords.

    JEL classification:

    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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