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The passionate use of mobiles phones among tourists

Author

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  • Lidija Lalicic

    (MODUL University Vienna)

  • Christian Weismayer

    (MODUL University Vienna)

Abstract

As technology becomes more available and affordable, consumers get increasingly absorbed in and reliant on technology, becoming passionate users. This trend is also observed in the field of tourism. The development of travel-related apps, free WI-FI spots, QR codes and augmented reality applications are a few examples of how consumers use mobile phones to enhance their travel experiences. By making use of on exploratory data analysis approach, the study combines the concept of passion and affective states derived by mobile phone usage while traveling. The study identifies three types of users based upon emotions towards mobile phones. Among the three clusters a visible relationship with passion is detected. This study illustrates the psychological processes underlying mobile phone usage affecting the overall tourist experience. This study supports marketers designing mobile-enhanced tourist experiences for different mobile phone users.

Suggested Citation

  • Lidija Lalicic & Christian Weismayer, 2016. "The passionate use of mobiles phones among tourists," Information Technology & Tourism, Springer, vol. 16(2), pages 153-173, June.
    • Handle: RePEc:spr:infott:v:16:y:2016:i:2:d:10.1007_s40558-015-0042-z
    DOI: 10.1007/s40558-015-0042-z
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    References listed on IDEAS

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    Cited by:

    1. Faheem Gul Gilal & Justin Paul & Asha Thomas & Lia Zarantonello & Rukhsana Gul Gilal, 2023. "Brand passion: a systematic review and future research agenda," Journal of Brand Management, Palgrave Macmillan, vol. 30(6), pages 490-515, November.
    2. Georgios Giotis & Evangelia Papadionysiou, 2022. "The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    3. Alina Petronela Pricope Vancia & Codruța Adina Băltescu & Gabriel Brătucu & Alina Simona Tecău & Ioana Bianca Chițu & Liliana Duguleană, 2023. "Examining the Disruptive Potential of Generation Z Tourists on the Travel Industry in the Digital Age," Sustainability, MDPI, vol. 15(11), pages 1-19, May.
    4. Michael James Walsh & Raechel Johns & Naomi F. Dale, 2019. "The social media tourist gaze: social media photography and its disruption at the zoo," Information Technology & Tourism, Springer, vol. 21(3), pages 391-412, September.
    5. T. S. Stumpf & Christopher B. Califf & Joshua J. Frye, 2020. "Technological metaworlds in travel," Information Technology & Tourism, Springer, vol. 22(2), pages 273-296, June.
    6. Francesc González-Reverté & Pablo Díaz-Luque & Joan Miquel Gomis-López & Soledad Morales-Pérez, 2018. "Tourists’ Risk Perception and the Use of Mobile Devices in Beach Tourism Destinations," Sustainability, MDPI, vol. 10(2), pages 1-21, February.

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