IDEAS home Printed from https://ideas.repec.org/a/sae/socres/v25y2020i1p3-22.html
   My bibliography  Save this article

Workplace Harassment Interventions and Labour Process Theory: A Critical Realist Synthesis of the Literature

Author

Listed:
  • Elizabeth Quinlan

    (University of Saskatchewan, Canada)

  • Susan Robertson

    (University of Saskatchewan, Canada)

  • Tracey Carr

    (University of Saskatchewan, Canada)

  • Angie Gerrard

    (University of Saskatchewan, Canada)

Abstract

Workplace harassment, from a labour process theoretic perspective, is a consequence of the convergence of several historical trends that affect the way work is organized under contemporary capitalism. On this view, interventions such as communication skills training, complaint procedures, and workplace policies have limited chance of eliminating harassment in the workplace. However, there is minimal research identifying, testing, and refining the theories accounting for how and why particular interventions work and under what circumstances. Our critical realist evaluation of the workplace harassment intervention literature responds to this gap. The mid-range theory of workplace harassment interventions presented in this article derives from the synthesized literature, augmented by Habermasian theory of social transformation to elaborate intervention mechanisms as lifeworld impulses. The provisional propositions of the mid-range theory are offered to inspire their empirical testing for the theory’s further refinement.

Suggested Citation

  • Elizabeth Quinlan & Susan Robertson & Tracey Carr & Angie Gerrard, 2020. "Workplace Harassment Interventions and Labour Process Theory: A Critical Realist Synthesis of the Literature," Sociological Research Online, , vol. 25(1), pages 3-22, March.
  • Handle: RePEc:sae:socres:v:25:y:2020:i:1:p:3-22
    DOI: 10.1177/1360780419846507
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/1360780419846507
    Download Restriction: no

    File URL: https://libkey.io/10.1177/1360780419846507?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Molnar, Agnes & O’Campo, Patricia & Ng, Edwin & Mitchell, Christiane & Muntaner, Carles & Renahy, Emilie & St. John, Alexander & Shankardass, Ketan, 2015. "Protocol: Realist synthesis of the impact of unemployment insurance policies on poverty and health," Evaluation and Program Planning, Elsevier, vol. 48(C), pages 1-9.
    2. Helge Hoel & David Beale, 2006. "Workplace Bullying, Psychological Perspectives and Industrial Relations: Towards a Contextualized and Interdisciplinary Approach," British Journal of Industrial Relations, London School of Economics, vol. 44(2), pages 239-262, June.
    3. Elizabeth Quinlan & Susan Robertson, 2010. "Modelling Dimensions of ‘the Social’ in Knowledge Teams: An Operationalisation of Habermas’ Theory of Communicative Action," Sociological Research Online, , vol. 15(3), pages 119-132, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elizabeth Quinlan & Susan Robertson & Ann-Marie Urban & Isobel M Findlay & Beth Bilson, 2020. "Ameliorating Workplace Harassment among Direct Caregivers in Canada’s Healthcare System: A Theatre-Based Intervention," Work, Employment & Society, British Sociological Association, vol. 34(4), pages 626-643, August.
    2. Bentley, Tim A. & Catley, Bevan & Cooper-Thomas, Helena & Gardner, Dianne & O’Driscoll, Michael P. & Dale, Alison & Trenberth, Linda, 2012. "Perceptions of workplace bullying in the New Zealand travel industry: Prevalence and management strategies," Tourism Management, Elsevier, vol. 33(2), pages 351-360.
    3. O'Campo, Patricia & Molnar, Agnes & Ng, Edwin & Renahy, Emilie & Mitchell, Christiane & Shankardass, Ketan & St. John, Alexander & Bambra, Clare & Muntaner, Carles, 2015. "Social welfare matters: A realist review of when, how, and why unemployment insurance impacts poverty and health," Social Science & Medicine, Elsevier, vol. 132(C), pages 88-94.
    4. Ingrid Tyler & Judith Lynam & Patricia O’Campo & Heather Manson & Meghan Lynch & Behnoosh Dashti & Nicole Turner & Andrea Feller & Elizabeth Lee Ford-Jones & Sue Makin & Christine Loock, 2019. "It takes a village: a realist synthesis of social pediatrics program," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 64(5), pages 691-701, June.
    5. Declan Fahie & Gerry Dunne, 2021. "Standing by or Standing Up? —How Philosophy Can (In)form Our Understanding of Bystander Behaviours in Workplace Bullying Dynamics," Societies, MDPI, vol. 11(2), pages 1-10, March.
    6. Md Shoaib Ahmed & Shahzad Uddin, 2022. "Workplace Bullying and Intensification of Labour Controls in the Clothing Supply Chain: Post-Rana Plaza Disaster," Work, Employment & Society, British Sociological Association, vol. 36(3), pages 539-556, June.
    7. Orly Benjamin & Sarit Nisim & Galit Segev, 2015. "Corporate Social Responsibility as Shaped by Managers’ Role Dissonance: Cleaning Services Procurement in Israel," Journal of Business Ethics, Springer, vol. 130(1), pages 209-221, August.
    8. Hazel Mawdsley & Duncan Lewis, 2017. "Lean and mean: how NPM facilitates the bullying of UK employees with long-term health conditions," Public Money & Management, Taylor & Francis Journals, vol. 37(5), pages 317-324, July.
    9. Juliet McMahon & Michelle O’Sullivan & Sarah MacCurtain & Caroline Murphy & Lorraine Ryan, 2021. "“It’s Not Us, It’s You!”: Extending Managerial Control through Coercion and Internalisation in the Context of Workplace Bullying amongst Nurses in Ireland," Societies, MDPI, vol. 11(2), pages 1-18, June.
    10. Santhosh K ST Samanthar & Zoharah Omar & Khairuddin Idris & Aminah Ahmad, 2022. "Prevalence and Role Stressors as Antecedents to Workplace Bullying in Multinational Corporations Human Resource Shared Service Centers in Malaysia," International Journal of Human Resource Studies, Macrothink Institute, vol. 12(3), pages 5083-5083, December.
    11. Premilla D'Cruz & Ernesto Noronha, 2014. "Workplace bullying in the context of organisational change: the significance of pluralism," Industrial Relations Journal, Wiley Blackwell, vol. 45(1), pages 2-21, January.
    12. Devi Akella, 2016. "Workplace Bullying," SAGE Open, , vol. 6(1), pages 21582440166, February.
    13. Paulo Marzionna, 2023. "Is this workplace bullying? How ideas about conflict shape conflict management strategies," British Journal of Industrial Relations, London School of Economics, vol. 61(2), pages 366-391, June.
    14. Benjamin Artz & Amanda H. Goodall & Andrew J. Oswald, 2020. "How Common Are Bad Bosses?," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 59(1), pages 3-39, January.
    15. Stéphanie Gamache & Thierno Amadou Diallo & Ketan Shankardass & Alexandre Lebel, 2020. "The Elaboration of an Intersectoral Partnership to Perform Health Impact Assessment in Urban Planning: The Experience of Quebec City (Canada)," IJERPH, MDPI, vol. 17(20), pages 1-15, October.
    16. Nihel Chabrak & Russell Craig & Nabyla Daidj, 2016. "Financialization and the Employee Suicide Crisis at France Telecom," Journal of Business Ethics, Springer, vol. 139(3), pages 501-515, December.
    17. Premilla D’Cruz & Roelie Mulder & Ernesto Noronha & Niels Beerepoot & Slawek Magala, 2019. "The changing role of the nation-state and regulation: Workplace bullying legislation in The Netherlands," The Economic and Labour Relations Review, , vol. 30(1), pages 77-98, March.
    18. Armstrong, Peter, 2011. "Budgetary bullying," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 22(7), pages 632-643.
    19. David Beale & Helge Hoel, 2011. "Workplace bullying and the employment relationship," Work, Employment & Society, British Sociological Association, vol. 25(1), pages 5-18, March.
    20. Al-Karim Samnani, 2013. "The Early Stages of Workplace Bullying and How It Becomes Prolonged: The Role of Culture in Predicting Target Responses," Journal of Business Ethics, Springer, vol. 113(1), pages 119-132, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:socres:v:25:y:2020:i:1:p:3-22. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.