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Work–Family Conflict and Employee Commitment: The Moderating Effect of Perceived Managerial Support

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  • Clive Malietso Mukanzi
  • Thomas Anyanje Senaji

Abstract

This study aimed at investigating the relationship between work–family conflict (work-to-family conflict [WFC] and family-to-work conflict [FWC]) and employee commitment (EC) in banking institution in Kenya. Furthermore, the study focused on exploring the moderating effect of perceived managerial support (PMS) on the relationship between work–family conflict and EC. This study was a cross-sectional survey of 334 employees working in banking institutions where data were collected using self-reported questionnaires. We found that WFC had a positive relationship with affective commitment (AC), continuance commitment (CC), and normative commitment (NC); and that PMS and gender significantly moderated the relationship between WFC and FWC and construct of EC. The moderating effect of PMS is explored to further elaborate on the relationship between work–family conflict and EC. This study provides valuable insights into the work–family conflict among employees with family responsibility in the banking institution. Applied implications for managers are suggested to minimize the WFC and FWC to ensure better work–life balance among employees. The study also contributes to the existing work–family conflict literature.

Suggested Citation

  • Clive Malietso Mukanzi & Thomas Anyanje Senaji, 2017. "Work–Family Conflict and Employee Commitment: The Moderating Effect of Perceived Managerial Support," SAGE Open, , vol. 7(3), pages 21582440177, August.
    • Handle: RePEc:sae:sagope:v:7:y:2017:i:3:p:2158244017725794
    DOI: 10.1177/2158244017725794
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    References listed on IDEAS

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    Cited by:

    1. Nurul Aisyah Awanis binti A Rahim & Khatijah Omar & Adnan ul Haque & Hamizah Muhammad & Jumadil Saputra & Fasaaro Hulu, 2022. "Impacts of Work–Family Culture on Employee Job Performance in Achieving Sustainable Development Goals," Sustainability, MDPI, vol. 14(12), pages 1-14, June.
    2. Deniz Yucel, 2019. "Job Autonomy and Schedule Flexibility as Moderators of the Relationship Between Work-Family Conflict and Work-Related Outcomes," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(5), pages 1393-1410, November.
    3. Yasangi Anuradha Iddagoda & Henarath H. D. N. P. Opatha, 2020. "Relationships and Mediating Effects of Employee Engagement: An Empirical Study of Managerial Employees of Sri Lankan Listed Companies," SAGE Open, , vol. 10(2), pages 21582440209, April.
    4. Ajda Merkuž & Katarina Katja MiheliÄ, 2023. "Thriving While Working Remotely: The Role of Family-Work Affect, Exploration, and Ambidextrous Leadership," SAGE Open, , vol. 13(1), pages 21582440231, February.

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