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Cross-Sector Collaboration to Improve Homeless Services: Addressing Capacity, Innovation, and Equity Challenges

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  • Jennifer E. Mosley

Abstract

Homeless services are plagued by resource scarcity and fragmentation, making the field a poster child for cross-sector collaboration—a policy trend where nonprofits and government come together to address problems that cannot be solved by one sector alone. The continuum of care (CoC) system mandates this—through coordination, regions are thought to be better able to integrate services to improve homeless outcomes. This study uses qualitative data from eighteen CoC networks to investigate (1) the collaborative challenges that CoCs experience and (2) the role that network managers play in addressing those challenges. Findings indicate three primary challenges: lack of capacity, inability to create momentum around innovative practices, and inequities across service populations. Together, these can affect the trajectories of people who are homeless by making the system less efficient and creating service gaps, but leaders can address them by promoting a collective vision and sharing power.

Suggested Citation

  • Jennifer E. Mosley, 2021. "Cross-Sector Collaboration to Improve Homeless Services: Addressing Capacity, Innovation, and Equity Challenges," The ANNALS of the American Academy of Political and Social Science, , vol. 693(1), pages 246-263, January.
    • Handle: RePEc:sae:anname:v:693:y:2021:i:1:p:246-263
    DOI: 10.1177/0002716221994464
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    References listed on IDEAS

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    1. Dennis Culhane & John Fantuzzo & Matthew Hill & TC Burnett, 2018. "Maximizing the Use of Integrated Data Systems: Understanding the Challenges and Advancing Solutions," The ANNALS of the American Academy of Political and Social Science, , vol. 675(1), pages 221-239, January.
    2. Siv Vangen & John Paul Hayes & Chris Cornforth, 2015. "Governing Cross-Sector, Inter-Organizational Collaborations," Public Management Review, Taylor & Francis Journals, vol. 17(9), pages 1237-1260, October.
    3. Barbara C Crosby & John M Bryson, 2005. "A leadership framework for cross-sector collaboration," Public Management Review, Taylor & Francis Journals, vol. 7(2), pages 177-201, June.
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    1. Katherine M. O’Regan & Ingrid Gould Ellen & Sophie House, 2021. "How to Address Homelessness: Reflections from Research," The ANNALS of the American Academy of Political and Social Science, , vol. 693(1), pages 322-332, January.
    2. Sana Malik & Mohammad Nurunnabi, 2024. "Stakeholders’ perspective on collaboration barriers in low-income housing provision: a case study from pakistan," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
    3. Jang HeeSoun & Valero Jesus N. & Ford Sara, 2023. "Homeless Services during the COVID-19 Pandemic: Revisiting Salamon’s Voluntary Failure Theory," Nonprofit Policy Forum, De Gruyter, vol. 14(3), pages 279-308, July.
    4. Maulana Mukhlis & Ryzal Perdana, 2022. "A Critical Analysis of the Challenges of Collaborative Governance in Climate Change Adaptation Policies in Bandar Lampung City, Indonesia," Sustainability, MDPI, vol. 14(7), pages 1-12, March.
    5. Thomas H. Byrne & Benjamin F. Henwood & Anthony W. Orlando, 2021. "A Rising Tide Drowns Unstable Boats: How Inequality Creates Homelessness," The ANNALS of the American Academy of Political and Social Science, , vol. 693(1), pages 28-45, January.

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