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Lean and Quality Management Tools Used in Performance Measurement

Author

Listed:
  • Vlad-Tudor TRINCĂ

    (Babes-Bolyai University, Faculty of Economics and Business Administration)

Abstract

Performance measurement is used in business to develop or sustain a competitive advantage. This paper presents the influence of performance measurement in companies along with the need of implementation of a performance management system, or improvement of the current one. In recent years, more and more companies use the lean and quality management tools that are present in both the literature and industry. As the economic conditions change and the competition increases, the businesses constantly need to improve and optimize their processes and approaches in order to follow the Key Performance Indicators

Suggested Citation

  • Vlad-Tudor TRINCĂ, 2020. "Lean and Quality Management Tools Used in Performance Measurement," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 21(5), pages 719-729, December.
    • Handle: RePEc:rom:rmcimn:v:21:y:2020:i:5:p:719-729
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    References listed on IDEAS

    as
    1. Kazi Arif-Uz-Zaman & A.M.M. Nazmul Ahsan, 2014. "Lean supply chain performance measurement," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(5), pages 588-612, June.
    2. Gheorghe ILIE & Carmen Nadia CIOCOIU, 2010. "Application Of Fishbone Diagram To Determine The Risk Of An Event With Multiple Causes," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 2(1), pages 1-20, March.
    3. Wilkinson, Leland, 2006. "Revising the Pareto Chart," The American Statistician, American Statistical Association, vol. 60, pages 332-334, November.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    performance; measurement; KPIs; lean methodology; management.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

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