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Knowledge Management In Non-Governmental Organizations (Ngos)

Author

Listed:
  • Nagwa Babiker Abdalla YOUSIF

    (Ajman University, Ajman, United Arab Emirates)

  • Katarzyna GRONDYS

    (Czestochowa University of Technology, Czestochowa, Poland katarzyna.grondys@wz.pcz.pl)

  • Salah GAD

    (Ajman University; Helwan University, Ajman, United Arab Emirates)

  • Walaa ELSAYED

    (Ajman University, Ajman, United Arab Emirates)

Abstract

The purpose of this study is to identify factors that influence knowledge management and evaluate its effectiveness in non-governmental organizations in the context of an integrative-oriented approach. The assessment framework for knowledge management effectiveness offered in this study permits the evaluation of decision-making alternatives and their impact on the effectiveness of knowledge management. The analysis of knowledge management effectiveness was performed using a coefficient-based assessment method on practices such as knowledge creation, knowledge acquisition, and knowledge attraction. The assessment framework incorporates both rational and asymmetry-driven styles in the decision-making practice. The study involved six non-governmental organizations of various specializations from across the globe. The majority of non-governmental organizations showed an upward trend in the knowledge management effectiveness over the past five years. The knowledge creation asymmetry was established. The analysis of knowledge management alternative revealed that five out of six non-governmental organizations should continue those process that were effective at the time of the study and only one organization needs to move to a practice that was less effective during the research period. The major finding is that actions aimed at enhancing the least effective practice will fail to be as effective as the asymmetry-driven decision, even if they ensure a double increment.

Suggested Citation

  • Nagwa Babiker Abdalla YOUSIF & Katarzyna GRONDYS & Salah GAD & Walaa ELSAYED, 2020. "Knowledge Management In Non-Governmental Organizations (Ngos)," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2020(35), pages 90-108, December.
    • Handle: RePEc:rom:rampas:v:2020:y:2020:i:35:p:90-108
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    Cited by:

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    3. Androniceanu Armenia & Georgescu Irina, 2021. "E-Government in European Countries, a Comparative Approach Using the Principal Components Analysis," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 14(2), pages 65-86, December.

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    More about this item

    Keywords

    competence; asymmetry; rationality; human resources; intellectualization; innovation.;
    All these keywords.

    JEL classification:

    • D81 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Criteria for Decision-Making under Risk and Uncertainty
    • O34 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Intellectual Property and Intellectual Capital
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights

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