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Motivation And Demotivation Factors Affecting Productivity In Public Sector

Author

Listed:
  • Khawlah AL-TKHAYNEH

    (Al Ain University, Al Ain, United Arabe Emirates)

  • Sebastian KOT

    (North-West University, Vaal Triangle Campus, South Africa and The Management Faculty, Czestochowa University of Technology, Poland)

  • Viktor SHESTAK

    (MGIMO-University of the MFA of Russia, Moscow, Russian Federation)

Abstract

The article analyzes motivation and demotivation factors affecting the work of the public sector. The study determines the essence and nature of motivation. Modern motivation types and theories are considered. The concepts of motivation management in public administration are studied.The main motivation and demotivation factors affecting labor productivity and efficiency in the public service are identified and analyzed. Modern concepts of public administration in terms of education management, training of public administrators are studied. With the help of comparative analysis tools, the basic components of motivation management systems in the public administration sector are studied on the example of EU countries. Changes in motivation systems (including those related to restructuring salary) are analyzed on the example of civil servants of the EU countries. The relationship is revealed between career models of civil servants in Western Europe and the size of their payment.A model is developed for assessing the influence of motivating and demotivating factors on the results of a civil servant's work. Such a model is based on the experience of developed countries of the EU and the USA, as well as on the basic principles of the social exchange theory. The results of the study are universal in nature and may be applicable while studying methods and tools of motivation management in the public administration sector.

Suggested Citation

  • Khawlah AL-TKHAYNEH & Sebastian KOT & Viktor SHESTAK, 2019. "Motivation And Demotivation Factors Affecting Productivity In Public Sector," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2019(33), pages 77-102, December.
    • Handle: RePEc:rom:rampas:v:2019:y:2019:i:33:p:77-102
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    References listed on IDEAS

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    Cited by:

    1. Serhiy Lyeonov & Yurii Bilan & Olha Kuzmenko & Olena Krukhmal & Laszlo Vasa, 2023. "Strategic management, scenario analysis and competitive advantage analysis: New opportunities for anti-money laundering system reform," E&M Economics and Management, Technical University of Liberec, Faculty of Economics, vol. 26(2), pages 140-157, June.
    2. Nagwa Babiker Abdalla YOUSIF & Katarzyna GRONDYS & Salah GAD & Walaa ELSAYED, 2020. "Knowledge Management In Non-Governmental Organizations (Ngos)," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2020(35), pages 90-108, December.
    3. Thais Gargantini & Michael Daly & Joseph Sherlock & Teddy Lazebnik, 2022. "Providing Safe Space for Honest Mistakes in the Public Sector Is the Most Important Predictor for Work Engagement after Strategic Clarity," Sustainability, MDPI, vol. 14(12), pages 1-12, June.

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    More about this item

    Keywords

    motivation and demotivation factors; public sector; motivation management; EU countries.;
    All these keywords.

    JEL classification:

    • I2 - Health, Education, and Welfare - - Education
    • I21 - Health, Education, and Welfare - - Education - - - Analysis of Education
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions

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