IDEAS home Printed from https://ideas.repec.org/a/rom/mancon/v14y2020i1p307-318.html
   My bibliography  Save this article

Adapting Knowledge Management Strategies In The Context Of The Covid-19 Pandemic. A Preliminary Overview

Author

Listed:
  • Florina PINZARU
  • Alexandra ZBUCHEA

Abstract

The impact of the Covid-19 pandemic on business is undoubtedly an ongoing debate, as it has led to the sudden closure of companies from a variety of sectors and to the disruptive transformation of many business models. Managers are navigating a broad range of issues affecting strategies and operations that are related to aspects such as coordinating remote teams, assuring the financial safety, reorganizing activities in the context of disrupted global supply chains, as well as adapting products and services to the reorientation of the customers’ behavior. The Covid-19 pandemic has proved to be the most important test in the modern era in terms of adaptability, flexibility, and resilience of businesses: therefore, the learned lessons of this period should be registered, classified and integrated into knowledge management (KM) strategies. We present furthermore an opinion paper based on a semi-structured literature review, where the authors organize the most important aspects to be learned in business after the Covid-19 pandemic and propose a practical approach for transforming the specific information into knowledge assumed and valorized by managers.

Suggested Citation

  • Florina PINZARU & Alexandra ZBUCHEA, 2020. "Adapting Knowledge Management Strategies In The Context Of The Covid-19 Pandemic. A Preliminary Overview," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 307-318, November.
    • Handle: RePEc:rom:mancon:v:14:y:2020:i:1:p:307-318
    as

    Download full text from publisher

    File URL: https://conferinta.management.ase.ro/archives/2020/PDF/2_7.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Pouliakas, Konstantinos & Branka, Jiri, 2020. "EU Jobs at Highest Risk of COVID-19 Social Distancing: Will the Pandemic Exacerbate Labour Market Divide?," IZA Discussion Papers 13281, Institute of Labor Economics (IZA).
    2. Dimitris Papanikolaou & Lawrence D W Schmidt, 2022. "Working Remotely and the Supply-Side Impact of COVID-19 [The unprecedented stock market reaction to COVID-19]," The Review of Asset Pricing Studies, Society for Financial Studies, vol. 12(1), pages 53-111.
    3. Marta Fana & Sergio Torrejón Pérez & Enrique Fernández-Macías, 2020. "Employment impact of Covid-19 crisis: from short term effects to long terms prospects," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 47(3), pages 391-410, September.
    4. Sanjay Mohapatra & Arjun Agrawal & Anurag Satpathy, 2016. "Designing Knowledge Management Strategy," Management for Professionals, in: Designing Knowledge Management-Enabled Business Strategies, chapter 0, pages 55-88, Springer.
    5. Alexandra ZBUCHEA, 2013. "Are Customers Rewarding Responsible Businesses? An Overview of the Theory and Research in the Field of CSR," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 1(3), pages 367-385, December.
    6. Verma, Surabhi & Gustafsson, Anders, 2020. "Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach," Journal of Business Research, Elsevier, vol. 118(C), pages 253-261.
    7. Sanjay Mohapatra & Arjun Agrawal & Anurag Satpathy, 2016. "Designing Knowledge Management-Enabled Business Strategies," Management for Professionals, Springer, number 978-3-319-33894-1, December.
    8. Wang, Yonggui & Hong, Aoran & Li, Xia & Gao, Jia, 2020. "Marketing innovations during a global crisis: A study of China firms’ response to COVID-19," Journal of Business Research, Elsevier, vol. 116(C), pages 214-220.
    9. FUCIU Mircea, 2020. "Changes In The Organization'S Marketing Activity In Light Of The Sars-Cov-2 Pandemic," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 72(2), pages 27-35, July.
    10. Hsiu-Chin Hsieh & Xuan-Huynh Nguyen & Tien-Chin Wang & Jen-Yao Lee, 2020. "Prediction of Knowledge Management for Success of Franchise Hospitality in a Post-Pandemic Economy," Sustainability, MDPI, vol. 12(20), pages 1-27, October.
    11. Huayu Shen & Mengyao Fu & Hongyu Pan & Zhongfu Yu & Yongquan Chen, 2020. "The Impact of the COVID-19 Pandemic on Firm Performance," Emerging Markets Finance and Trade, Taylor & Francis Journals, vol. 56(10), pages 2213-2230, August.
    12. Alexandra ZBUCHEA & Florina PÎNZARU, 2017. "Tailoring CSR Strategy to Company Size?," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 5(3), pages 415-437, September.
    13. Colin C. Williams & Aysegul Kayaoglu, 2020. "COVID-19 and undeclared work: impacts and policy responses in Europe," The Service Industries Journal, Taylor & Francis Journals, vol. 40(13-14), pages 914-931, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Markovits Paul Stefan, 2022. "Value Creation and Change Management in Digital Transformations," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 16(1), pages 1270-1282, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
    2. Arceo-Gomez, Eva O. & Campos-Vazquez, Raymundo M. & Esquivel, Gerardo & Alcaraz, Eduardo & Martinez, Luis A. & Lopez, Norma G., 2023. "The impact of COVID-19 infection on labor outcomes of Mexican formal workers," World Development Perspectives, Elsevier, vol. 29(C).
    3. Jiang, Yangyang & Stylos, Nikolaos, 2021. "Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
    4. Yifan Zhong & Yameng Li & Jian Ding & Yiyi Liao, 2021. "Risk Management: Exploring Emerging Human Resource Issues during the COVID-19 Pandemic," JRFM, MDPI, vol. 14(5), pages 1-23, May.
    5. Marco Bettiol & Mauro Capestro & Eleonora Maria & Stefano Micelli, 2021. "Reacting to the COVID-19 pandemic through digital connectivity with customers: the Italian experience," Italian Journal of Marketing, Springer, vol. 2021(4), pages 305-330, December.
    6. Margarida Rodrigues & Mário Franco & Nuno Sousa & Rui Silva, 2021. "Reviewing COVID-19 Literature on Business Management: What It Portends for Future Research?," Sustainability, MDPI, vol. 13(11), pages 1-21, May.
    7. Beniamino Callegari & Christophe Feder, 2022. "Entrepreneurship and the systemic consequences of epidemics: A literature review and emerging model," International Entrepreneurship and Management Journal, Springer, vol. 18(4), pages 1653-1684, December.
    8. Florian Horky & Nicola Tretter & Jarko Fidrmuc, 2021. "Are the pandemic and innovation twins? Perceived financial obstacles, innovations, and entrepreneurial success," Economic Research Guardian, Weissberg Publishing, vol. 11(2), pages 236-254, December.
    9. Jana Majerova & Lubica Gajanova & Margareta Nadanyiova & Anita Kolnhofer Derecskei, 2021. "Intrinsic Motivation Sources as Pillars of Sustainable Internal Marketing Communication in Turbulent Post-Pandemic Times," Sustainability, MDPI, vol. 13(16), pages 1-17, August.
    10. Klöckner, Maximilian & Schmidt, Christoph G. & Wagner, Stephan M. & Swink, Morgan, 2023. "Firms’ responses to the COVID-19 pandemic," Journal of Business Research, Elsevier, vol. 158(C).
    11. Anasuya Haldar & Narayan Sethi, 2022. "The Economic Effects Of Covid-19 Mitigation Policies On Unemployment And Economic Policy Uncertainty," Bulletin of Monetary Economics and Banking, Bank Indonesia, vol. 25(Special I), pages 61-84, March.
    12. Hashemi, Hossein & Rajabi, Reza & Brashear-Alejandro, Thomas G., 2022. "COVID-19 research in management: An updated bibliometric analysis," Journal of Business Research, Elsevier, vol. 149(C), pages 795-810.
    13. Valeska V. Geldres-Weiss & Nathaniel P. Massa & Joaquín Monreal-Pérez, 2021. "Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times," Sustainability, MDPI, vol. 13(21), pages 1-24, November.
    14. Bader A. Alyoubi, 2019. "The Effect of Knowledge Management Systems on Measuring Success Indicators for Saudi Arabia 2030," Research in World Economy, Research in World Economy, Sciedu Press, vol. 10(4), pages 31-39, December.
    15. Turgut Karakose & Ramazan Yirci & Stamatios Papadakis & Tuncay Yavuz Ozdemir & Murat Demirkol & Hakan Polat, 2021. "Science Mapping of the Global Knowledge Base on Management, Leadership, and Administration Related to COVID-19 for Promoting the Sustainability of Scientific Research," Sustainability, MDPI, vol. 13(17), pages 1-22, August.
    16. Bahmani, Navid & Bhatnagar, Amit & Gauri, Dinesh, 2023. "Firms’ responses to a black swan macro-crisis: Should they be socially responsible or fiscally conservative?," Journal of Business Research, Elsevier, vol. 161(C).
    17. Michela Piccarozzi & Cecilia Silvestri & Patrizio Morganti, 2021. "COVID-19 in Management Studies: A Systematic Literature Review," Sustainability, MDPI, vol. 13(7), pages 1-28, March.
    18. Marc Lim, Weng, 2023. "Transformative marketing in the new normal: A novel practice-scholarly integrative review of business-to-business marketing mix challenges, opportunities, and solutions," Journal of Business Research, Elsevier, vol. 160(C).
    19. David Benjamin Billedeau & Jeffrey Wilson & Naima Samuel, 2022. "From Responsibility to Requirement: COVID, Cars, and the Future of Corporate Social Responsibility in Canada," Sustainability, MDPI, vol. 14(11), pages 1-16, May.
    20. Robert J. R. Elliott & Ingmar Schumacher & Cees Withagen, 2020. "Suggestions for a Covid-19 Post-Pandemic Research Agenda in Environmental Economics," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 76(4), pages 1187-1213, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:mancon:v:14:y:2020:i:1:p:307-318. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ciocoiu Nadia Carmen (email available below). General contact details of provider: https://edirc.repec.org/data/mnasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.