IDEAS home Printed from https://ideas.repec.org/a/rom/mancon/v13y2019i1p25-36.html
   My bibliography  Save this article

Continuous Improvement Through Kaizen Management System: A Case Study

Author

Listed:
  • Mariana SEHLEANU
  • Elena-Simona FLORE

Abstract

The study was conducted in a manufacturing company with foreign subscribed capital that faced problems such as high costs, long period of time elapsed between receiving the orders and delivery, delays in deliveries to customers etc. Taking into consideration the problems that have arisen, the top management of the company has decided to focus on improving production processes, identifying wastes and, at the same time, eliminating them, leading to the establishment of the company vision and the implementation of Kaizen culture. Our research paper aims to analyze the impact of implementing Kaizen principles on a company’s performance. The study presents the results of a two-year (2017 and 2018) implementation of Kaizen system within the core department of the company’s production structure. As a consequence of implementation of Kaizen tools, the analysis revealed the positive impact on stock control, with reduced number of stock blackouts. Improvements regarding the accuracy of the stocks were recorded both in the case of leather stock, which is the most valuable, and fabrics stock. At the company level, all these positive effects have been translated into important cost savings. Human resource plays a vital role in the succes of implementing Kaizen system and, within the company subject to the study, we noticed that, once employees were trained and overcomed the difficulties in understanding/applying the new concepts, the improvements were evident. Thus, proper consumption, proper procurement planning and raw material deliveries over time, eliminating thus production blackouts, represent important improvements achieved by the company.

Suggested Citation

  • Mariana SEHLEANU & Elena-Simona FLORE, 2019. "Continuous Improvement Through Kaizen Management System: A Case Study," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 25-36, November.
  • Handle: RePEc:rom:mancon:v:13:y:2019:i:1:p:25-36
    as

    Download full text from publisher

    File URL: https://conference.management.ase.ro/archives/2019/pdf/1_3.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mano, Yukichi & Akoten, John & Yoshino, Yutaka & Sonobe, Tetsushi, 2014. "Teaching KAIZEN to small business owners: An experiment in a metalworking cluster in Nairobi," Journal of the Japanese and International Economies, Elsevier, vol. 33(C), pages 25-42.
    2. Roma Mitra Debnath, 2019. "Enhancing customer satisfaction using Kaizen: a case study of Imperial Tobacco Company (ITC)," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 16(3), pages 277-293, February.
    3. Laoucine Kerbache & Manuel F. Suárez-Barraza & Juan Ramis-Pujol, 2011. "Thoughts on kaizen and its evolution: Three different perspectives and guiding principles," Post-Print hal-00796340, HAL.
    4. Higuchi, Yuki & Nam, Vu Hoang & Sonobe, Tetsushi, 2015. "Sustained impacts of Kaizen training," Journal of Economic Behavior & Organization, Elsevier, vol. 120(C), pages 189-206.
    5. Glover, Wiljeana J. & Farris, Jennifer A. & Van Aken, Eileen M. & Doolen, Toni L., 2011. "Critical success factors for the sustainability of Kaizen event human resource outcomes: An empirical study," International Journal of Production Economics, Elsevier, vol. 132(2), pages 197-213, August.
    6. Recht, Ricardo & Wilderom, Celeste, 1998. "Kaizen and culture: on the transferability of Japanese suggestion systems," International Business Review, Elsevier, vol. 7(1), pages 7-22, February.
    7. Farris, Jennifer A. & Van Aken, Eileen M. & Doolen, Toni L. & Worley, June, 2009. "Critical success factors for human resource outcomes in Kaizen events: An empirical study," International Journal of Production Economics, Elsevier, vol. 117(1), pages 42-65, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Richmond Atta-Ankomah & Johnson Appiah Kubi & Charles Godfred Ackah, 2022. "The Effect of Kaizen on Performance: Evidence from Manufacturing Enterprises in Ghana," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 34(2), pages 1167-1192, April.
    2. Thanh-Lam Nguyen, 2019. "STEAM-ME: A Novel Model for Successful Kaizen Implementation and Sustainable Performance of SMEs in Vietnam," Complexity, Hindawi, vol. 2019, pages 1-23, February.
    3. Olga Orynycz & Karol Tucki & Miron Prystasz, 2020. "Implementation of Lean Management as a Tool for Decrease of Energy Consumption and CO 2 Emissions in the Fast Food Restaurant," Energies, MDPI, vol. 13(5), pages 1-26, March.
    4. Minh Nguyen Dat & Quyen Nguyen Thi Hanh, 2022. "Human resources quality improvement from the perspective of Kaizen practices," Management, Sciendo, vol. 26(1), pages 144-163, January.
    5. Hong, Paul & Jagani, Sandeep & Kim, Jinhwan & Youn, Sun Hee, 2019. "Managing sustainability orientation: An empirical investigation of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 211(C), pages 71-81.
    6. Arimoto, Yutaka & 有本, 寛 & Kurata, Masamitsu, 2017. "Adoption of Management Practices in the Public Sector of Bangladesh," Discussion Paper Series 654, Institute of Economic Research, Hitotsubashi University.
    7. Go Shimada & Tetsushi Sonobe, 2018. "Impacts of Kaizen Management on Workers: Evidence from Central America and the Caribbean Region," Working Papers 173, JICA Research Institute.
    8. Janine Sanders Jones & John R. Olson & Peter Southard, 2021. "Kaizen Events at the University of St. Thomas: Experiential Learning for Students," INFORMS Transactions on Education, INFORMS, vol. 21(3), pages 115-129, September.
    9. Go Shimada & Tetsushi Sonobe, 2021. "Impacts of management training on workers: Evidence from Central America and the Caribbean region," Review of Development Economics, Wiley Blackwell, vol. 25(3), pages 1492-1514, August.
    10. Denise Ravet, 2011. "Lean production: the link between supply chain and sustainable development in an international environment," Post-Print hal-00691666, HAL.
    11. González-Uribe, Juanita & Reyes, Santiago, 2021. "Identifying and boosting “Gazelles”: Evidence from business accelerators," Journal of Financial Economics, Elsevier, vol. 139(1), pages 260-287.
    12. SHIMAMOTO Daichi & Yu Ri KIM & TODO Yasuyuki, 2019. "The Effect of Social Interactions on Exporting Activities: Evidence from Micro, Small, and Medium-Sized Enterprises in rural Vietnam," Discussion papers 19020, Research Institute of Economy, Trade and Industry (RIETI).
    13. Daniela Scur & Raffaella Sadun & John Van Reenen & Renata Lemos & Nicholas Bloom, 2021. "The World Management Survey at 18: lessons and the way forward," Oxford Review of Economic Policy, Oxford University Press and Oxford Review of Economic Policy Limited, vol. 37(2), pages 231-258.
    14. Grüner Sven, 2020. "Sample Size Calculation in Economic Experiments," Journal of Economics and Statistics (Jahrbuecher fuer Nationaloekonomie und Statistik), De Gruyter, vol. 240(6), pages 791-823, December.
    15. Keijiro Otsuka, 2020. "Strategy for Cluster-Based Industrial Development in Developing Countries," Discussion Papers 2019, Graduate School of Economics, Kobe University.
    16. Yuki Higuchi & Vu Hoang Nam & Tetsushi Sonobe, 2023. "Do Management Interventions Last? Evidence from Vietnamese SMEs," Working Papers DP-2022-42, Economic Research Institute for ASEAN and East Asia (ERIA).
    17. Oloruntoba, Richard, 2010. "An analysis of the Cyclone Larry emergency relief chain: Some key success factors," International Journal of Production Economics, Elsevier, vol. 126(1), pages 85-101, July.
    18. Bando, Rosangela & Li, Xia, 2014. "The Effect of In-Service Teacher Training on Student Learning of English as a Second Language," IDB Publications (Working Papers) 6596, Inter-American Development Bank.
    19. Jinhee Kwon & Cheong Kim & Kun Chang Lee, 2020. "Moderating Effect of the Continental Factor on the Business Strategy and M&A Performance in the Pharmaceutical Industry for Sustainable International Business," Sustainability, MDPI, vol. 12(12), pages 1-14, June.
    20. Daichi Shimamoto & Yasuyuki Todo & Yu Ri Kim & Petr Matous, 2022. "Identifying and decomposing peer effects on decision-making using a randomized controlled trial," Empirical Economics, Springer, vol. 63(2), pages 1029-1058, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:mancon:v:13:y:2019:i:1:p:25-36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ciocoiu Nadia Carmen (email available below). General contact details of provider: https://edirc.repec.org/data/mnasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.