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Improving The Romanian Public Transport Services By Using Lean Six Sigma Methodology

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  • Alexandru-Mihai BUGHEANU
  • Ruxandra DINULESCU

Abstract

The Romanian public transportation services need to identify innovative managerial methods in order to reduce or even eliminate waste from transportation management.Thus, for achieving this objective, the current paper will present an overall analysis of the Romanian public transport services quality and how this affects the customers’ satisfaction.Furthermore, the paper aims to identify and analyze the risks to which users are exposed, as well as highlighting the causes that lead to a decrease in the general quality of the services.By presenting the main types of wastes from the public transportation system, this study examines the necessity for introducing a methodology aimed to improve the quality of the transportation management by reducing wastes.The purpose of this article is to offer a short review of the literature and to evaluate the main deficiencies observed in the transportation management. In addition, the paper will present a number of methods for reducing these issues by applying Lean Six Sigma methodology.

Suggested Citation

  • Alexandru-Mihai BUGHEANU & Ruxandra DINULESCU, 2018. "Improving The Romanian Public Transport Services By Using Lean Six Sigma Methodology," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(1), pages 101-109, November.
    • Handle: RePEc:rom:mancon:v:12:y:2018:i:1:p:101-109
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    File URL: https://conference.management.ase.ro/archives/2018/pdf/1_12.pdf
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    References listed on IDEAS

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    1. Banister, David, 2008. "The sustainable mobility paradigm," Transport Policy, Elsevier, vol. 15(2), pages 73-80, March.
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    Cited by:

    1. Ruxandra DINULESCU & Adriana DIMA, 2019. "Improving Performance In Romanian Garment Industry By Using The Lean Six Sigma Methodology," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 711-721, November.

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