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Quality Assessment Of Selected Bookselling Websites

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Author Info

  • Witold Chmielarz

    (University of Warsaw)

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    Abstract

    The purpose of this article is to evaluate and select websites in Polish book sector with regard to quality measured by their usefulness for an individual client. First, the author has presented characteristics of the sector and basic methodological assumptions of the study. Next, he has conducted evaluations by means of a simple scoring method, a scoring method with preferences and relational research using T. Saaty’s AHP (Analytic Hierarchy Process) method. The findings have been analysed and the author has compared the results of the study.

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    File URL: http://www.pjms.zim.pcz.pl/PDF/PJMS1/QUALITYASSESSMENTOFSELECTEDBOOKSELLINGWEBSITES.pdf
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    File URL: http://pjms.zim.pcz.pl/quality-assessment-of-selected-bookselling-websites.php
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    Bibliographic Info

    Article provided by Czestochowa Technical University, Department of Management in its journal Polish Journal of Management Studies.

    Volume (Year): 1 (2010)
    Issue (Month): 1 (May)
    Pages: 127-146

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    Handle: RePEc:pcz:journl:v:1:y:2010:i:1:p:127-146

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    Web page: http://www.pjms.zim.pcz.pl/edi/
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    Related research

    Keywords: e-business; internet bookshops; quality assessment; scoring methods; relational methods;

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    1. Saaty, Thomas L., 1990. "How to make a decision: The analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 48(1), pages 9-26, September.
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