IDEAS home Printed from https://ideas.repec.org/a/pcz/journl/v12y2015i1p121-131.html
   My bibliography  Save this article

Business Process Maturity In Small And Mediumsized Enterprises

Author

Listed:
  • Ma³gorzata Okrêglicka

    (Czestochowa University of Technology)

  • Monika Mynarzova

    (VSB - Technical University of Ostrava)

  • Radomir Kana

    (VSB - Technical University of Ostrava)

Abstract

Business process management in an enterprise is an approach to management that concentrates on optimizing the ways business processes in organisation’s run. The business process maturity of the organization is one of the success factors. From this perspective, the constant advancing the process maturity level is the relevant economic task and the area is still an important issue requiring investigation. The article presents the results of empirical research - the survey was conducted in 2015 on a group of 138 enterprises in Poland. The main aim of this article is the identification and analysis of business process maturity in small and medium-sized enterprises in Poland, as well as finding the areas that require the intensification of process management.

Suggested Citation

  • Ma³gorzata Okrêglicka & Monika Mynarzova & Radomir Kana, 2015. "Business Process Maturity In Small And Mediumsized Enterprises," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 12(1), pages 121-131, DEcember.
    • Handle: RePEc:pcz:journl:v:12:y:2015:i:1:p:121-131
    as

    Download full text from publisher

    File URL: http://pjms.zim.pcz.pl/PDF/PJMS121/Business%20Process%20Maturity%20in%20Small%20and%20Medium%20Sized%20Enterprises.pdf
    Download Restriction: no
    File URL: http://www.pjms.zim.pcz.pl/-articles-1.php
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Michael Hammer, 2010. "What is Business Process Management?," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, pages 3-16, Springer.
    2. Donald E. Harter & Mayuram S. Krishnan & Sandra A. Slaughter, 2000. "Effects of Process Maturity on Quality, Cycle Time, and Effort in Software Product Development," Management Science, INFORMS, vol. 46(4), pages 451-466, April.
    3. Carmen Păunescu & Carmen Acatrinei (Pantea), 2011. "Managing maturity in process-based improvement organizations: a perspective of the Romanian companies," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 13(2), pages 223-241, May.
    4. Edyta Kulej-Dudek, 2013. "Evaluation Of Knowledge Management In Small And Medium-Sized Enterprises," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 8(1), pages 168-174, December.
    5. A. Van Looy & M. De Backer & G. Poels & M. Snoeck, 2012. "Choosing the right business process maturity model," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 12/808, Ghent University, Faculty of Economics and Business Administration.
    6. A. Van Looy & M. De Backer & G. Poels, 2011. "Defining Business Process Maturity. A Journey towards Excellence," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/725, Ghent University, Faculty of Economics and Business Administration.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Alicia Martin-Navarro & Maria Paula Lechuga Sancho & Jose Aurelio Medina-Garrido, 2023. "BPMS for management: a systematic literature review," Papers 2312.00442, arXiv.org.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Remco Dijkman & Sander Vincent Lammers & Ad Jong, 2016. "Properties that influence business process management maturity and its effect on organizational performance," Information Systems Frontiers, Springer, vol. 18(4), pages 717-734, August.
    2. Maciejczak, Mariusz, 2014. "Process Maturity Of Short Food Supply Chains," Journal of Central European Green Innovation, Karoly Robert University College, vol. 2(4), pages 1-15.
    3. Arora, Ashish & Forman, Chris & Nandkumar, Anand & Telang, Rahul, 2010. "Competition and patching of security vulnerabilities: An empirical analysis," Information Economics and Policy, Elsevier, vol. 22(2), pages 164-177, May.
    4. Hüseyin Tanriverdi & Prabhudev Konana & Ling Ge, 2007. "The Choice of Sourcing Mechanisms for Business Processes," Information Systems Research, INFORMS, vol. 18(3), pages 280-299, September.
    5. Kutsal Doğan & Yonghua Ji & Vijay S. Mookerjee & Suresh Radhakrishnan, 2011. "Managing the Versions of a Software Product Under Variable and Endogenous Demand," Information Systems Research, INFORMS, vol. 22(1), pages 5-21, March.
    6. Anindya Ghose & Arun Sundararajan, 2005. "Versioning and Quality Distortion in Software? Evidence from E-Commerce Panel Data," Working Papers 05-14, NET Institute, revised Oct 2005.
    7. Buyukozkan, G.Gulcin & Feyzioglu, Orhan, 2004. "A fuzzy-logic-based decision-making approach for new product development," International Journal of Production Economics, Elsevier, vol. 90(1), pages 27-45, July.
    8. Guilherme Frederico, 2017. "Supply Chain Management Maturity: A Comprehensive Framework Proposal from Literature Review and Case Studies," International Business Research, Canadian Center of Science and Education, vol. 10(1), pages 68-76, January.
    9. Sandra A. Slaughter & Laurie J. Kirsch, 2006. "The Effectiveness of Knowledge Transfer Portfolios in Software Process Improvement: A Field Study," Information Systems Research, INFORMS, vol. 17(3), pages 301-320, September.
    10. Daniel Beverungen, 2014. "Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(4), pages 191-202, August.
    11. Hans Buhl & Maximilian Röglinger & Stefan Stöckl & Kathrin Braunwarth, 2011. "Value Orientation in Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(3), pages 163-172, June.
    12. Ravi Bapna & Alok Gupta & Gautam Ray & Shweta Singh, 2016. "Research Note —IT Outsourcing and the Impact of Advisors on Clients and Vendors," Information Systems Research, INFORMS, vol. 27(3), pages 636-647.
    13. Brinch, Morten & Gunasekaran, Angappa & Fosso Wamba, Samuel, 2021. "Firm-level capabilities towards big data value creation," Journal of Business Research, Elsevier, vol. 131(C), pages 539-548.
    14. Zvi H. Aronson & Richard R. Reilly & Gary S. Lynn, 2019. "Understanding the Role of Team Member Personal Style in Project Performance: Does the Type of Innovation Matter?," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-37, June.
    15. Anandasivam Gopal & Guodong (Gordon) Gao, 2009. "Certification in the Indian Offshore IT Services Industry," Manufacturing & Service Operations Management, INFORMS, vol. 11(3), pages 471-492, December.
    16. Ngai, E.W.T & Chau, D.C.K. & Poon, J.K.L. & To, C.K.M., 2013. "Energy and utility management maturity model for sustainable manufacturing process," International Journal of Production Economics, Elsevier, vol. 146(2), pages 453-464.
    17. Popescu Mihaela Cornelia, 2018. "Eliminating transportation waste using the transportation value stream map," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 12(1), pages 793-803, May.
    18. Radosavljević Marija, 2015. "Process Orientation as a Basis for increasing supply chain Management Maturity," Economic Themes, Sciendo, vol. 53(3), pages 398-414, September.
    19. Rajiv D. Banker & Indranil Bardhan & Ozer Asdemir, 2006. "Understanding the Impact of Collaboration Software on Product Design and Development," Information Systems Research, INFORMS, vol. 17(4), pages 352-373, December.
    20. Adamik Anna & Ghinea Valentina Mihaela & Ghinea Mihalache & Nowicki Michał, 2022. "Mapping the maturity of SMART WORLD trends as a tool for developing business excellence and reducing organizational complexity," Management & Marketing, Sciendo, vol. 17(2), pages 193-219, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pcz:journl:v:12:y:2015:i:1:p:121-131. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Paula Bajdor (email available below). General contact details of provider: https://edirc.repec.org/data/wzpczpl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.