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What is Business Process Management?

In: Handbook on Business Process Management 1

Author

Listed:
  • Michael Hammer

    (Hammer and Company, Inc.)

Abstract

Googling the term “Business Process Management” in May 2008 yields some 6.4 million hits, the great majority of which (based on sampling) seem to concern the so-called BPM software systems. This is ironic and unfortunate, because in fact IT in general, and such BPM systems in particular, is at most a peripheral aspect of Business Process Management. In fact, Business Process Management (BPM) is a comprehensive system for managing and transforming organizational operations, based on what is arguably the first set of new ideas about organizational performance since the Industrial Revolution.

Suggested Citation

  • Michael Hammer, 2010. "What is Business Process Management?," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, pages 3-16, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-00416-2_1
    DOI: 10.1007/978-3-642-00416-2_1
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    Citations

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    Cited by:

    1. Aneta Wysokińska-Senkus & Justyna Górna & Magdalena Kaźmierczak & Paweł Mielcarek & Piotr Senkus, 2022. "CARVER+Shock and Business Process Management in Improving Food Safety of Primary Production," Agriculture, MDPI, vol. 12(7), pages 1-19, July.
    2. Olshanskiy Oleksandr, 2018. "Development of methods of improvement of business process management," Technology audit and production reserves, 5(43) 2018, Socionet;Technology audit and production reserves, vol. 5(4(43)), pages 20-25.
    3. Sébastien Dony, 2017. "Ce que nous apprennent les démarches d'amélioration de l'efficience dans les collectivités territoriales," Post-Print hal-01907400, HAL.
    4. Rahimi, Fatemeh & Møller, Charles & Hvam, Lars, 2016. "Business process management and IT management: The missing integration," International Journal of Information Management, Elsevier, vol. 36(1), pages 142-154.
    5. Daniel Beverungen, 2014. "Exploring the Interplay of the Design and Emergence of Business Processes as Organizational Routines," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(4), pages 191-202, August.
    6. Peter Loos & Wolfgang Nebel & Jorge Marx Gómez & Helen Hasan & Richard Watson & Jan Brocke & Stefan Seidel & Jan Recker, 2011. "Green IT: A Matter of Business and Information Systems Engineering?," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(4), pages 245-252, August.
    7. Magdalena Raczyńska & Krzysztof Krukowski, 2019. "Organisational Culture as a Determinant of Business Process Management in the Community Offices in Poland," Administrative Sciences, MDPI, vol. 9(4), pages 1-12, December.
    8. Ma³gorzata Okrêglicka & Monika Mynarzova & Radomir Kana, 2015. "Business Process Maturity In Small And Mediumsized Enterprises," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 12(1), pages 121-131, DEcember.
    9. Plattfaut, Ralf & Koch, Julian, 2021. "Preserving the legacy – Why do professional soccer clubs (not) adopt innovative process technologies? A grounded theory study," Journal of Business Research, Elsevier, vol. 136(C), pages 237-250.
    10. Hans Buhl & Maximilian Röglinger & Stefan Stöckl & Kathrin Braunwarth, 2011. "Value Orientation in Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(3), pages 163-172, June.
    11. Peter Sarlin & Henrik J. Nyman, 2013. "The process of macroprudential oversight in Europe," Papers 1312.7545, arXiv.org, revised Sep 2014.
    12. Brinch, Morten & Gunasekaran, Angappa & Fosso Wamba, Samuel, 2021. "Firm-level capabilities towards big data value creation," Journal of Business Research, Elsevier, vol. 131(C), pages 539-548.
    13. Ralf Plattfaut, 2022. "On the Importance of Project Management Capabilities for Sustainable Business Process Management," Sustainability, MDPI, vol. 14(13), pages 1-12, June.
    14. Iden, Jon & Eikebrokk, Tom Roar, 2013. "Implementing IT Service Management: A systematic literature review," International Journal of Information Management, Elsevier, vol. 33(3), pages 512-523.
    15. Heitor Mansur Caulliraux & Thais Spiegel & Adriano Proen?a, 2012. "Process Management and Organizational Structure in Large Brazilian Companies: Multiple Case Study," Business and Management Research, Business and Management Research, Sciedu Press, vol. 1(2), pages 48-68, June.

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