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Journey Making group workshops as a research tool

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  • D Shaw

    (Aston Business School, Aston University)

Abstract

Problem-structuring group workshops can be used in organizations as a consulting tool and as a research tool. One example of the latter is using a problem-structuring method (PSM) to help a group tackle an organizational issue; meanwhile, researchers collect the participants’ initial views, discussion of divergent views, the negotiated agreement, and the reasoning for outcomes emerging. Technology can help by supporting participants in freely sharing their opinions and by logging data for post-workshop analyses. For example, computers let participants share views anonymously and without being influenced by others (as well as logging those views), and video-cameras can record discussions and intra-group dynamics. This paper evaluates whether technology-supported Journey Making workshops can be effective research tools that can capture quality research data when compared against theoretical performance benchmarks and other qualitative research tools.

Suggested Citation

  • D Shaw, 2006. "Journey Making group workshops as a research tool," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(7), pages 830-841, July.
    • Handle: RePEc:pal:jorsoc:v:57:y:2006:i:7:d:10.1057_palgrave.jors.2602155
    DOI: 10.1057/palgrave.jors.2602155
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    References listed on IDEAS

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    Cited by:

    1. Parmjit Kaur & Ashley L. Carreras, 2021. "Hearing the Participants’ Voice: Recognizing the Dimensions of Procedural and Interactional Justice by Enabling Their Determinants," Group Decision and Negotiation, Springer, vol. 30(4), pages 743-773, August.
    2. G A Hindle & L A Franco, 2009. "Combining problem structuring methods to conduct applied research: a mixed methods approach to studying fitness-to-drive in the UK," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(12), pages 1637-1648, December.
    3. Smith, Chris M. & Shaw, Duncan, 2019. "The characteristics of problem structuring methods: A literature review," European Journal of Operational Research, Elsevier, vol. 274(2), pages 403-416.
    4. Majid Eskafi & Reza Fazeli & Ali Dastgheib & Poonam Taneja & Gudmundur F. Ulfarsson & Ragnheidur I. Thorarinsdottir & Gunnar Stefansson, 2020. "A value-based definition of success in adaptive port planning: a case study of the Port of Isafjordur in Iceland," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 22(3), pages 403-431, September.
    5. K N Papamichail & G Alves & S French & J B Yang & R Snowdon, 2007. "Facilitation practices in decision workshops," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(5), pages 614-632, May.
    6. J H Powell & J Swart, 2008. "Scaling knowledge: how does knowledge accrue in systems?," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(12), pages 1633-1643, December.
    7. D Champion & J M Wilson, 2010. "The impact of contingency factors on validation of problem structuring methods," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(9), pages 1420-1431, September.

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