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A survey of decision support system applications (1995–2001)

Author

Listed:
  • S Eom

    (Southeast Missouri State University)

  • E Kim

    (University of Hartford)

Abstract

To extend two previous surveys of specific decision support system (DSS) applications over the period (January 1971–December 1994), we have conducted a follow-up survey covering the period between 1995 and 2001. A total of 210 published applications are identified. To examine the development pattern of a specific DSS over time, we analysed and summarized the survey results according to (1) the area of application, (2) the year of publication in each area of application, (3) the distribution of underlying tools in DSSs, (4) a classification based on Alter's taxonomy, and (5) the management level (operational, tactical, or strategic) for which the DSS was designed.

Suggested Citation

  • S Eom & E Kim, 2006. "A survey of decision support system applications (1995–2001)," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(11), pages 1264-1278, November.
  • Handle: RePEc:pal:jorsoc:v:57:y:2006:i:11:d:10.1057_palgrave.jors.2602140
    DOI: 10.1057/palgrave.jors.2602140
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