Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria
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DOI: 10.1057/s41264-022-00164-x
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Qualitative Research in Financial Markets, Emerald Group Publishing Limited, vol. 7(1), pages 24-36, February.
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- Syed Ali Raza & Syed Tehseen Jawaid & Ayesha Hassan, 2015.
"Internet banking and customer satisfaction in Pakistan,"
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Keywords
E-service quality; Internet banking; Technology; Customer satisfaction; Process and outcome model;All these keywords.
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