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Magical Thinking and Consumer Coping

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  • Yannik St. James
  • Jay M. Handelman
  • Shirley F. Taylor

Abstract

Magical thinking is often regarded as a cognitive distortion, whereby consumers irrationally invoke mystical, supernatural forces to cope with stressful situations. Adopting a culture-based theoretical lens, this article examines magical thinking as an integral element of contemporary consumer society, a cultural practice of meaning negotiation that works to restore the experience of interconnectedness when this experience has been broken. The analysis of interview and blog narratives of consumers attempting to lose weight reveals how they adopt practices imbued with magical thinking in the form of creative persuasion, retribution, and efficient causality. Magical thinking allows participants to construct a space of uncertainty and ambiguity that transforms impossibilities into possibilities, thus sustaining their hope in the pursuit of goals. In so doing, consumers demonstrate a chimerical agency where they creatively blur fantasy and reality to cope with cultural expectations of control.

Suggested Citation

  • Yannik St. James & Jay M. Handelman & Shirley F. Taylor, 2011. "Magical Thinking and Consumer Coping," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 38(4), pages 632-649.
  • Handle: RePEc:oup:jconrs:doi:10.1086/660163
    DOI: 10.1086/660163
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    Cited by:

    1. Stefano Pace, 2013. "Does Religion Affect the Materialism of Consumers? An Empirical Investigation of Buddhist Ethics and the Resistance of the Self," Journal of Business Ethics, Springer, vol. 112(1), pages 25-46, January.
    2. Weijo, Henri & Bean, Jonathan & Rintamäki, Jukka, 2019. "Brand community coping," Journal of Business Research, Elsevier, vol. 94(C), pages 128-136.
    3. Schindler, Robert M. & Minton, Elizabeth A., 2022. "What becomes sacred to the consumer: Implications for marketers," Journal of Business Research, Elsevier, vol. 151(C), pages 355-365.
    4. Yun Wang & Leighann C. Neilson & Shaobo Ji, 2023. "Mindfulness through agency in health consumption: Empirical evidence from committed dietary supplement consumers," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(2), pages 871-905, April.
    5. Karanika, Katerina & Hogg, Margaret K., 2020. "Self–object relationships in consumers’ spontaneous metaphors of anthropomorphism, zoomorphism, and dehumanization," Journal of Business Research, Elsevier, vol. 109(C), pages 15-25.
    6. Kramer, Thomas & Block, Lauren G., 2014. "Like Mike: Ability contagion through touched objects increases confidence and improves performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 124(2), pages 215-228.
    7. Robert Caruana & Sarah Glozer & Giana M. Eckhardt, 2020. "‘Alternative Hedonism’: Exploring the Role of Pleasure in Moral Markets," Journal of Business Ethics, Springer, vol. 166(1), pages 143-158, September.
    8. Labrecque, Lauren I. & vor dem Esche, Jonas & Mathwick, Charla & Novak, Thomas P. & Hofacker, Charles F., 2013. "Consumer Power: Evolution in the Digital Age," Journal of Interactive Marketing, Elsevier, vol. 27(4), pages 257-269.
    9. Beudaert, Anthony & Özçağlar-Toulouse, Nil & Türe, Meltem, 2016. "Becoming sensory disabled: Exploring self-transformation through rites of passage," Journal of Business Research, Elsevier, vol. 69(1), pages 57-64.
    10. Hollenbeck, Candice R. & Patrick, Vanessa M., 2016. "Mastering survivorship: How brands facilitate the transformation to heroic survivor," Journal of Business Research, Elsevier, vol. 69(1), pages 73-82.
    11. Vikram Kapoor & Russell Belk, 2022. "‘Pressure creates diamonds’/‘fire refines gold’: Conceptualizing coping capital," AMS Review, Springer;Academy of Marketing Science, vol. 12(3), pages 196-215, December.

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