Customer Service Quality Perception of Internet Banking
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References listed on IDEAS
- Kieran Mathieson, 1991. "Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior," Information Systems Research, INFORMS, vol. 2(3), pages 173-191, September.
- Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
- Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
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Cited by:
- Abdul Kabeer Kazi, 2013. "An empirical study of factors influencing adoption of Internet banking among students of higher education: Evidence from Pakistan," International Journal of Finance & Banking Studies, Center for the Strategic Studies in Business and Finance, vol. 2(2), pages 87-99, April.
- Kazi, Abdul Kabeer, 2013. "An empirical study of factors influencing adoption of Internet banking among students of higher education: Evidence from Pakistan," MPRA Paper 48611, University Library of Munich, Germany.
- Linh Thi Phuong Nguyen & Hieu Vo Chi Tran, 2021. "Customer Perception towards Electronic Banking and its Relationship with Customer Satisfaction: An Evidence from Vietnam," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(7), pages 196-196, July.
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JEL classification:
- R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
- Z0 - Other Special Topics - - General
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