IDEAS home Printed from https://ideas.repec.org/a/kap/transp/v47y2020i1d10.1007_s11116-018-9886-3.html
   My bibliography  Save this article

Existence, relatedness and growth needs as mediators between mode choice and travel satisfaction: evidence from Denmark

Author

Listed:
  • Jesper Bláfoss Ingvardson

    (Technical University of Denmark)

  • Sigal Kaplan

    (Hebrew University of Jerusalem)

  • João de Abreu e Silva

    (Universidade de Lisboa)

  • Floridea Ciommo

    (cambiaMO | changing Mobility)

  • Yoram Shiftan

    (Technion – Israel Institute of Technology)

  • Otto Anker Nielsen

    (Technical University of Denmark)

Abstract

Understanding the link between mode choice and travel satisfaction is essential for promoting sustainable travel by expanding utility theory to include also the eudaimonic value of travel. The study focuses on the hypothesis that more then it’s functional value of arriving from A to B, mode choice creates travel experiences that answer high-order needs such as relatedness, autonomy and competence. This study enhances the framework for representing travel mode choice by incorporating the model of human needs as the missing link between mode choice and travel satisfaction. By developing and analysing a large-scale survey from the Greater Copenhagen Area in Denmark, this study empirically proves that commuting mode choice relates to travel satisfaction by answering functional, relatedness and growth needs. The Greater Copenhagen area represents a region where transit, bicycle and car each have large modal shares, hence enabling to validate the approach in a multi-modal environment. Higher bicycle satisfaction relates positively to cycling self-concepts and self-efficacy and negatively to car self-concepts. Greater car use satisfaction increases with car self-concepts and transit use difficulties, and decreases with functional difficulties in car use and better cycling self-efficacy. Higher transit satisfaction mainly relates to experiencing difficulties with other modes. These insights can be used when formulating transport policies and prioritising resources aimed at achieving sustainable mobility patterns.

Suggested Citation

  • Jesper Bláfoss Ingvardson & Sigal Kaplan & João de Abreu e Silva & Floridea Ciommo & Yoram Shiftan & Otto Anker Nielsen, 2020. "Existence, relatedness and growth needs as mediators between mode choice and travel satisfaction: evidence from Denmark," Transportation, Springer, vol. 47(1), pages 337-358, February.
  • Handle: RePEc:kap:transp:v:47:y:2020:i:1:d:10.1007_s11116-018-9886-3
    DOI: 10.1007/s11116-018-9886-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11116-018-9886-3
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s11116-018-9886-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cecilia Bergstad & Amelie Gamble & Tommy Gärling & Olle Hagman & Merritt Polk & Dick Ettema & Margareta Friman & Lars Olsson, 2011. "Subjective well-being related to satisfaction with daily travel," Transportation, Springer, vol. 38(1), pages 1-15, January.
    2. Mokhtarian, Patricia L. & Salomon, Ilan, 2001. "How derived is the demand for travel? Some conceptual and measurement considerations," Transportation Research Part A: Policy and Practice, Elsevier, vol. 35(8), pages 695-719, September.
    3. Tobias Kuhnimhof & Jimmy Armoogum & Ralph Buehler & Joyce Dargay & Jon Martin Denstadli & Toshiyuki Yamamoto, 2012. "Men Shape a Downward Trend in Car Use among Young Adults—Evidence from Six Industrialized Countries," Transport Reviews, Taylor & Francis Journals, vol. 32(6), pages 761-779, September.
    4. Jonas De Vos & Tim Schwanen & Veronique Van Acker & Frank Witlox, 2013. "Travel and Subjective Well-Being: A Focus on Findings, Methods and Future Research Needs," Transport Reviews, Taylor & Francis Journals, vol. 33(4), pages 421-442, July.
    5. Michael W. Browne & Robert Cudeck, 1992. "Alternative Ways of Assessing Model Fit," Sociological Methods & Research, , vol. 21(2), pages 230-258, November.
    6. Mateo-Babiano, Iderlina, 2016. "Pedestrian's needs matter: Examining Manila's walking environment," Transport Policy, Elsevier, vol. 45(C), pages 107-115.
    7. Dea van Lierop & Madhav G. Badami & Ahmed M. El-Geneidy, 2018. "What influences satisfaction and loyalty in public transport? A review of the literature," Transport Reviews, Taylor & Francis Journals, vol. 38(1), pages 52-72, January.
    8. Robert Schlich & Kay Axhausen, 2003. "Habitual travel behaviour: Evidence from a six-week travel diary," Transportation, Springer, vol. 30(1), pages 13-36, February.
    9. Ory, David T. & Mokhtarian, Patricia L., 2005. "When is getting there half the fun? Modeling the liking for travel," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(2-3), pages 97-123.
    10. Elisabetta Cherchi & Cinzia Cirillo, 2014. "Understanding variability, habit and the effect of long period activity plan in modal choices: a day to day, week to week analysis on panel data," Transportation, Springer, vol. 41(6), pages 1245-1262, November.
    11. Jonas De Vos & Patricia L. Mokhtarian & Tim Schwanen & Veronique Van Acker & Frank Witlox, 2016. "Travel mode choice and travel satisfaction: bridging the gap between decision utility and experienced utility," Transportation, Springer, vol. 43(5), pages 771-796, September.
    12. Susilo, Yusak O. & Cats, Oded, 2014. "Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups," Transportation Research Part A: Policy and Practice, Elsevier, vol. 67(C), pages 366-380.
    13. Hung-Chang Chiu & Neng-Pai Lin, 2004. "A service quality measurement derived from the theory of needs," The Service Industries Journal, Taylor & Francis Journals, vol. 24(1), pages 187-204, January.
    14. Eric Morris & Erick Guerra, 2015. "Mood and mode: does how we travel affect how we feel?," Transportation, Springer, vol. 42(1), pages 25-43, January.
    15. Abou-Zeid, Maya & Ben-Akiva, Moshe, 2012. "Travel mode switching: Comparison of findings from two public transportation experiments," Transport Policy, Elsevier, vol. 24(C), pages 48-59.
    16. van Lierop, Dea & El-Geneidy, Ahmed, 2016. "Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit," Research in Transportation Economics, Elsevier, vol. 59(C), pages 50-59.
    17. Alexa Delbosc & Graham Currie, 2013. "Causes of Youth Licensing Decline: A Synthesis of Evidence," Transport Reviews, Taylor & Francis Journals, vol. 33(3), pages 271-290, May.
    18. Lucas, Karen, 2012. "Transport and social exclusion: Where are we now?," Transport Policy, Elsevier, vol. 20(C), pages 105-113.
    19. Sigurdardottir, Sigrun Birna & Kaplan, Sigal & Møller, Mette, 2014. "The motivation underlying adolescents׳ intended time-frame for driving licensure and car ownership: A socio-ecological approach," Transport Policy, Elsevier, vol. 36(C), pages 19-25.
    20. Rebecca Shliselberg & Moshe Givoni, 2018. "Motility as a policy objective," Transport Reviews, Taylor & Francis Journals, vol. 38(3), pages 279-297, May.
    21. Gärling, Tommy & Eek, Daniel & Loukopoulos, Peter & Fujii, Satoshi & Johansson-Stenman, Olof & Kitamura, Ryuichi & Pendyala, Ram & Vilhelmson, Bertil, 2002. "A conceptual analysis of the impact of travel demand management on private car use," Transport Policy, Elsevier, vol. 9(1), pages 59-70, January.
    22. De Vos, Jonas & Witlox, Frank, 2017. "Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 364-373.
    23. Mimi Sheller & John Urry, 2006. "The New Mobilities Paradigm," Environment and Planning A, , vol. 38(2), pages 207-226, February.
    24. Steg, Linda, 2005. "Car use: lust and must. Instrumental, symbolic and affective motives for car use," Transportation Research Part A: Policy and Practice, Elsevier, vol. 39(2-3), pages 147-162.
    25. de Oña, Juan & de Oña, Rocío & Eboli, Laura & Mazzulla, Gabriella, 2016. "Index numbers for monitoring transit service quality," Transportation Research Part A: Policy and Practice, Elsevier, vol. 84(C), pages 18-30.
    26. Friman, Margareta & Gärling, Tommy & Ettema, Dick & Olsson, Lars E., 2017. "How does travel affect emotional well-being and life satisfaction?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 170-180.
    27. Kaplan, Sigal & de Abreu e Silva, João & Di Ciommo, Floridea, 2014. "The relationship between young people׳s transit use and their perceptions of equity concepts in transit service provision," Transport Policy, Elsevier, vol. 36(C), pages 79-87.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jesper Bláfoss Ingvardson & Mikkel Thorhauge & Sigal Kaplan & Otto Anker Nielsen & Sebastián Raveau, 2022. "Incorporating psychological needs in commute mode choice modelling: a hybrid choice framework," Transportation, Springer, vol. 49(6), pages 1861-1889, December.
    2. Zhenzhen Xu & Chunfu Shao & Shengyou Wang & Chunjiao Dong, 2020. "Analysis and Prediction Model of Resident Travel Satisfaction," Sustainability, MDPI, vol. 12(18), pages 1-15, September.
    3. Pei-Hsuan Tsai & Chih-Jou Chen & Jia-Wei Tang, 2021. "Key Factors Influencing Talent Retention and Turnover in Convenience Stores: A Comparison of Managers’ and Employees’ Perspectives," SAGE Open, , vol. 11(4), pages 21582440211, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kaplan, Sigal & Wrzesinska, Dagmara K. & Prato, Carlo G., 2018. "The role of human needs in the intention to use conventional and electric bicycle sharing in a driving-oriented country," Transport Policy, Elsevier, vol. 71(C), pages 138-146.
    2. Ingvardson, Jesper Bláfoss & Nielsen, Otto Anker, 2019. "The relationship between norms, satisfaction and public transport use: A comparison across six European cities using structural equation modelling," Transportation Research Part A: Policy and Practice, Elsevier, vol. 126(C), pages 37-57.
    3. Li, Shengxiao (Alex) & Guan, Xiaodong & Wang, Donggen, 2022. "How do constrained car ownership and car use influence travel and life satisfaction?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 202-218.
    4. De Vos, Jonas & Witlox, Frank, 2017. "Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process," Transportation Research Part A: Policy and Practice, Elsevier, vol. 106(C), pages 364-373.
    5. Jesper Bláfoss Ingvardson & Mikkel Thorhauge & Sigal Kaplan & Otto Anker Nielsen & Sebastián Raveau, 2022. "Incorporating psychological needs in commute mode choice modelling: a hybrid choice framework," Transportation, Springer, vol. 49(6), pages 1861-1889, December.
    6. Jonas De Vos, 2019. "Analysing the effect of trip satisfaction on satisfaction with the leisure activity at the destination of the trip, in relationship with life satisfaction," Transportation, Springer, vol. 46(3), pages 623-645, June.
    7. De Vos, Jonas & Singleton, Patrick A., 2020. "Travel and cognitive dissonance," Transportation Research Part A: Policy and Practice, Elsevier, vol. 138(C), pages 525-536.
    8. Lades, Leonhard K. & Kelly, Andrew & Kelleher, Luke, 2020. "Why is active travel more satisfying than motorized travel? Evidence from Dublin," Transportation Research Part A: Policy and Practice, Elsevier, vol. 136(C), pages 318-333.
    9. Barbora Mazúrová & Ján Kollár & Gabriela Nedelová, 2021. "Travel Mode of Commuting in Context of Subjective Well-Being—Experience from Slovakia," Sustainability, MDPI, vol. 13(6), pages 1-17, March.
    10. Ye, Runing & De Vos, Jonas & Ma, Liang, 2020. "Analysing the association of dissonance between actual and ideal commute time and commute satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 132(C), pages 47-60.
    11. Tae‐Hyoung Tommy Gim, 2020. "The relationship between overall happiness and perceived transportation services relative to other individual and environmental variables," Growth and Change, Wiley Blackwell, vol. 51(2), pages 712-733, June.
    12. Morris, Eric A., 2015. "Should we all just stay home? Travel, out-of-home activities, and life satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 78(C), pages 519-536.
    13. De Vos, Jonas, 2018. "Do people travel with their preferred travel mode? Analysing the extent of travel mode dissonance and its effect on travel satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 261-274.
    14. Alexa Delbosc & Maarten Kroesen & Bert Wee & Mathijs Haas, 2020. "Linear, non-linear, bi-directional? Testing the nature of the relationship between mobility and satisfaction with life," Transportation, Springer, vol. 47(4), pages 2049-2066, August.
    15. Dong Wei & Xiaoshu Cao & Miaomiao Wang, 2019. "What Determines the Psychological Well-Being during Commute in Xi’an: The Role of Built Environment, Travel Attitude, and Travel Characteristics," Sustainability, MDPI, vol. 11(5), pages 1-21, March.
    16. Patrick A. Singleton & Kelly J. Clifton, 2021. "Towards measures of affective and eudaimonic subjective well-being in the travel domain," Transportation, Springer, vol. 48(1), pages 303-336, February.
    17. Zuoxian Gan & Tao Feng & Min Yang, 2018. "Exploring the Effects of Car Ownership and Commuting on Subjective Well-Being: A Nationwide Questionnaire Study," Sustainability, MDPI, vol. 11(1), pages 1-20, December.
    18. Eric Morris & Erick Guerra, 2015. "Mood and mode: does how we travel affect how we feel?," Transportation, Springer, vol. 42(1), pages 25-43, January.
    19. Wang, Fenglong & Mao, Zidan & Wang, Donggen, 2020. "Residential relocation and travel satisfaction change: An empirical study in Beijing, China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 135(C), pages 341-353.
    20. Zhu, Jing & Fan, Yingling, 2018. "Daily travel behavior and emotional well-being: Effects of trip mode, duration, purpose, and companionship," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 360-373.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:transp:v:47:y:2020:i:1:d:10.1007_s11116-018-9886-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.