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The Influence of Physical Work Environment on Hotel Back-of-the House Employees’ Satisfaction and Productivity: A Case Study on Hilton Hotels

Author

Listed:
  • ASHRAF TAG-ELDEEN
  • ISLAM SALEM

    (Tourism Studies Department, Faculty of Tourism & Hotels, Alexandria University, Egypt)

  • Engelbert Falafel

    (Human Resources Department, Hilton King's Ranch, Egypt)

Abstract

The workplace environment is the most critical factor in keeping an employee satisfied in today’s business world...

Suggested Citation

  • ASHRAF TAG-ELDEEN & ISLAM SALEM & Engelbert Falafel, 2017. "The Influence of Physical Work Environment on Hotel Back-of-the House Employees’ Satisfaction and Productivity: A Case Study on Hilton Hotels," Tourism Research Institute, Journal of Tourism Research, vol. 18(1), pages 44-65, November.
    • Handle: RePEc:jtr:journl:v:18:y:2017:i:1:p:44-65
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    File URL: http://indexing.jotr.eu/Jotr/Volume18/V18-4.pdf
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    References listed on IDEAS

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    1. Russell A. Hill & Robert A. Barton, 2005. "Red enhances human performance in contests," Nature, Nature, vol. 435(7040), pages 293-293, May.
    2. Giannikis, Stefanos K. & Mihail, Dimitrios M., 2011. "Modelling job satisfaction in low-level jobs: Differences between full-time and part-time employees in the Greek retail sector," European Management Journal, Elsevier, vol. 29(2), pages 129-143, April.
    3. Helen Berry & Kathryn Bowen & Tord Kjellstrom, 2010. "Climate change and mental health: a causal pathways framework," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 55(2), pages 123-132, April.
    4. Alex Edmans & Lucius Li & Chendi Zhang, 2014. "Employee Satisfaction, Labor Market Flexibility, and Stock Returns Around The World," NBER Working Papers 20300, National Bureau of Economic Research, Inc.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Islam Elbayoumi Salem & Ahmed Mohamed Elbaz & Alamir Al-Alawi & Nasser Alhamar Alkathiri & Kareem A. Rashwan, 2022. "Investigating the Role of Green Hotel Sustainable Strategies to Improve Customer Cognitive and Affective Image: Evidence from PLS-SEM and fsQCA," Sustainability, MDPI, vol. 14(6), pages 1-17, March.

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    More about this item

    Keywords

    Physical Work Environment; Satisfaction; Productivity; Hilton;
    All these keywords.

    JEL classification:

    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development

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