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Emotional Intelligence Quotient and Leadership Effectiveness in the Pharmaceutical Industry: A New Template

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  • Z. Kasapi
  • A. Mihiotis

Abstract

Emotional Intelligence reflects the ability to feel and understand other people in social situations, to detect the nuances of emotional reactions and to utilize such knowledge to influence others through emotional regulation and control. As a result, it represents a critically important competency for effective leadership and team performance in organizations in the existing crisis era. In this paper, based on the international bibliography, we are trying to develop a Theoretical Communication Model on emotional intelligence and leadership effectiveness so as to be applied in the decision making process for middle and senior managers of the Pharmaceutical Industry.

Suggested Citation

  • Z. Kasapi & A. Mihiotis, 2014. "Emotional Intelligence Quotient and Leadership Effectiveness in the Pharmaceutical Industry: A New Template," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 5(1), pages 15-26, January.
    • Handle: RePEc:jfr:ijba11:v:5:y:2014:i:1:p:15-26
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    References listed on IDEAS

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    1. Javidan, Mansour & House, Robert J., 2002. "Leadership and cultures around the world: findings from GLOBE: An introduction to the special issue," Journal of World Business, Elsevier, vol. 37(1), pages 1-2, April.
    2. Walumbwa, Fred O. & Mayer, David M. & Wang, Peng & Wang, Hui & Workman, Kristina & Christensen, Amanda L., 2011. "Linking ethical leadership to employee performance: The roles of leader-member exchange, self-efficacy, and organizational identification," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 204-213, July.
    3. Sinclair, Robert C., 1988. "Mood, categorization breadth, and performance appraisal: The effects of order of information acquisition and affective state on halo, accuracy, information retrieval, and evaluations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 42(1), pages 22-46, August.
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    Cited by:

    1. Muhammad Wahyuddin Abdullah & Fetti Fatimah Yusuf & Andi Yustika Manrimawagau Bayan, 2020. "The Sustainability Governance: Reciprocation Accountability based Emotional Quotient," Technium Social Sciences Journal, Technium Science, vol. 7(1), pages 183-200, May.
    2. repec:thr:techub:1007:y:2020:i:1:p:183-200 is not listed on IDEAS

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