IDEAS home Printed from https://ideas.repec.org/a/inm/ororsc/v20y2009i1p22-34.html
   My bibliography  Save this article

Emotional Aperture and Strategic Change: The Accurate Recognition of Collective Emotions

Author

Listed:
  • Jeffrey Sanchez-Burks

    (Management and Organizations, Ross School of Business, University of Michigan, Ann Arbor, Michigan 48109)

  • Quy Nguyen Huy

    (Strategic Management, INSEAD, 77305 Fontainebleau, France)

Abstract

This paper introduces emotional aperture , defined as the ability to recognize the composition of diverse emotions in a collective (e.g., group or business unit). We develop the thesis that a leader's ability to respond effectively to patterns of shared emotions that arise during strategic change and other emotionally turbulent organizational processes depends on the leader's ability to use emotional aperture. Additionally, we describe key cultural, psychological, and contextual enablers and impediments to achieving the necessary focus and accuracy that characterize the effective use of emotional aperture in organizations. This paper provides an initial conceptualization of how individuals can adjust their attention to group-level emotions and thus extends existing notions of emotional competencies (e.g., emotional intelligence) that have focused more narrowly on individual-level emotions.

Suggested Citation

  • Jeffrey Sanchez-Burks & Quy Nguyen Huy, 2009. "Emotional Aperture and Strategic Change: The Accurate Recognition of Collective Emotions," Organization Science, INFORMS, vol. 20(1), pages 22-34, February.
    • Handle: RePEc:inm:ororsc:v:20:y:2009:i:1:p:22-34
    DOI: 10.1287/orsc.1070.0347
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/orsc.1070.0347
    Download Restriction: no
    File URL: https://libkey.io/10.1287/orsc.1070.0347?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ron Adner & Constance E. Helfat, 2003. "Corporate effects and dynamic managerial capabilities," Strategic Management Journal, Wiley Blackwell, vol. 24(10), pages 1011-1025, October.
    2. Wiesenfeld, Batia M. & Brockner, Joel & Thibault, Valerie, 2000. "Procedural Fairness, Managers' Self-Esteem, and Managerial Behaviors Following a Layoff," Organizational Behavior and Human Decision Processes, Elsevier, vol. 83(1), pages 1-32, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ariel Eggrickx & Agnès Mazars-Chapelon, 2012. "Bureaucratie et émotions. Des injonctions paradoxales ?," Post-Print hal-01988114, HAL.
    2. Franziska Neumann, 2017. "Antecedents and effects of emotions in strategic decision-making: a literature review and conceptual model," Management Review Quarterly, Springer, vol. 67(3), pages 175-200, June.
    3. Gabriele Jacobs & Anne Keegan, 2018. "Ethical Considerations and Change Recipients’ Reactions: ‘It’s Not All About Me’," Journal of Business Ethics, Springer, vol. 152(1), pages 73-90, September.
    4. Nuria Gamero & Baltasar González-Anta & Virginia Orengo & Ana Zornoza & Vicente Peñarroja, 2021. "Is Team Emotional Composition Essential for Virtual Team Members’ Well-Being? The Role of a Team Emotional Management Intervention," IJERPH, MDPI, vol. 18(9), pages 1-19, April.
    5. Li, Megan Yuan & Makino, Shige & Jiang, Chunyan, 2019. "Does national sentiment affect foreign direct investment, and if so, how? Additional evidence," International Business Review, Elsevier, vol. 28(5), pages 1-1.
    6. Patrick Dahmen, 2023. "Organizational resilience as a key property of enterprise risk management in response to novel and severe crisis events," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 26(2), pages 203-245, July.
    7. Leon Zolotoy & Don O’Sullivan & Myeong-Gu Seo & Madhu Veeraraghavan, 2021. "Mood and Ethical Decision Making: Positive Affect and Corporate Philanthropy," Journal of Business Ethics, Springer, vol. 171(1), pages 189-208, June.
    8. Barinem Wisdom Girigiri PhD & Porbari Monbari Badom, PhD, 2022. "Institutional Framework, Management and Coordination of Disaster Situations in Nigeria: Theoretical Standpoint on National Emergency Management Agency (NEMA)," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(02), pages 50-60, February.
    9. Rothman, Naomi B. & Northcraft, Gregory B., 2015. "Unlocking integrative potential: Expressed emotional ambivalence and negotiation outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 126(C), pages 65-76.
    10. Sally Maitlis & Scott Sonenshein, 2010. "Sensemaking in Crisis and Change: Inspiration and Insights From Weick (1988)," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 551-580, May.
    11. Marina G. Biniari, 2012. "The Emotional Embeddedness of Corporate Entrepreneurship: The Case of Envy," Entrepreneurship Theory and Practice, , vol. 36(1), pages 141-170, January.
    12. Ioana MOROSANU, 2020. "The Appeal To Collective Pathos In Times Of Pandemic," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 2, pages 93-103, December.
    13. Yan Li & Neal Ashkanasy & David Ahlstrom, 2014. "The rationality of emotions: A hybrid process model of decision-making under uncertainty," Asia Pacific Journal of Management, Springer, vol. 31(1), pages 293-308, March.
    14. Ilkka Leppänen & Raimo P. Hämäläinen & Esa Saarinen & Mikko Viinikainen, 2018. "Intrapersonal Emotional Responses to the Inquiry and Advocacy Modes of Interaction: A Psychophysiological Study," Group Decision and Negotiation, Springer, vol. 27(6), pages 933-948, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Eren Durmus Ozdemir & Saime Mecikoglu, 2016. "A Case Study on Performance Implications of Hybrid Strategy in Automotive Supplier Industry," International Business Research, Canadian Center of Science and Education, vol. 9(6), pages 31-43, June.
    2. Kim, Jongwook & Mahoney, Joseph T., 2008. "A Strategic Theory of the Firm as a Nexus of Incomplete Contracts: A Property Rights Approach," Working Papers 08-0108, University of Illinois at Urbana-Champaign, College of Business.
    3. André de Abreu Saraiva Monteiro Alves & Fernando Manuel Pereira de Oliveira Carvalho, 2022. "How Dynamic Managerial Capabilities, Entrepreneurial Orientation, and Operational Capabilities Impact Microenterprises’ Global Performance," Sustainability, MDPI, vol. 15(1), pages 1-23, December.
    4. von den Driesch, Till & Eva Susanne da Costa, Maika & Christina Flatten, Tessa & Brettel, Malte, 2015. "How CEO experience, personality, and network affect firms' dynamic capabilities," European Management Journal, Elsevier, vol. 33(4), pages 245-256.
    5. Nicodemus M. Mutinda & James M. Kilika, 2019. "TMT Cognitive Capability and Organizational Outcomes: A Theoretical Review," International Business Research, Canadian Center of Science and Education, vol. 12(8), pages 31-52, August.
    6. MacLean, Donald, 2017. "Capacidades dinâmicas, ação criativa e poética," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 57(3), May.
    7. Pettus, Michael L. & Kor, Yasemin Y. & Mahoney, Joseph T., 2007. "A Theory of Change in Turbulent Environments: The Sequencing of Dynamic Capabilities Following Industry Deregulation," Working Papers 07-0100, University of Illinois at Urbana-Champaign, College of Business.
    8. Wei Zhang & Xiuli Zhong & Xue Li, 2024. "The impact of degree of internationalization of MNEs on green innovation performance: The moderating role of absorptive capacity and global dynamic management capability," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(1), pages 659-675, January.
    9. C. Lakshman & Sangeetha Lakshman & Kubilay Gok, 2023. "Managers’ knowledge and customer-focused knowledge management as dynamic capabilities: implications for innovation performance," Asian Business & Management, Palgrave Macmillan, vol. 22(1), pages 246-274, February.
    10. Jolien Roelandt & Petra Andries & Mirjam Knockaert, 2022. "The contribution of board experience to opportunity development in high-tech ventures," Small Business Economics, Springer, vol. 58(3), pages 1627-1645, March.
    11. Rui Baptista & Murat Karaöz & João Correia Leitão, 2020. "Diversification by young, small firms: the role of pre-entry resources and entry mistakes," Small Business Economics, Springer, vol. 55(1), pages 103-122, June.
    12. Bağış, Mehmet & Kryeziu, Liridon & Akbaba, Yılmaz & Ramadani, Veland & Karagüzel, Ensar Selman & Krasniqi, Besnik A., 2022. "The micro-foundations of a dynamic technological capability in the automotive industry," Technology in Society, Elsevier, vol. 70(C).
    13. Zhong Qin & Xin Deng, 2016. "Government and family Guanxi in Chinese private firms: perceptions and preference," Review of Managerial Science, Springer, vol. 10(1), pages 35-60, January.
    14. Xue, Jinjie & Liu, Junqi & Geng, Zizhen & Yuan, Hongping & Chao, Lei, 2023. "Why and when do paradoxical management capabilities matter to paradoxical pressure? An empirical investigation of the role of coopetition," Technovation, Elsevier, vol. 120(C).
    15. James H. Love & Stephen Roper & Priit Vahter, 2014. "Learning from openness: The dynamics of breadth in external innovation linkages," Strategic Management Journal, Wiley Blackwell, vol. 35(11), pages 1703-1716, November.
    16. Michael Yao-Ping Peng & Zhaohua Zhang & Hsin-Yi Yen & Shu-Mi Yang, 2019. "Dynamic Capabilities and Firm Performance in the High-Tech Industry: Quadratic and Moderating Effects under Differing Ambidexterity Levels," Sustainability, MDPI, vol. 11(18), pages 1-15, September.
    17. Liao, Shu-Hsien & Hu, Da-Chian & Ding, Li-Wen, 2017. "Assessing the influence of supply chain collaboration value innovation, supply chain capability and competitive advantage in Taiwan's networking communication industry," International Journal of Production Economics, Elsevier, vol. 191(C), pages 143-153.
    18. Peter Ping Li & Shameen Prashantham & Abby Jingzi Zhou & Steven Shijin Zhou, 2022. "Compositional springboarding and EMNE evolution," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(4), pages 754-766, June.
    19. Isabelle Le Breton-Miller & Danny Miller, 2015. "The paradox of resource vulnerability: Considerations for organizational curatorship," Strategic Management Journal, Wiley Blackwell, vol. 36(3), pages 397-415, March.
    20. Brion, Sébastien & Mothe, Caroline & Sabatier, Mareva, 2007. "What impacts more on innovation : Organizational context or individual competences ?," MPRA Paper 10595, University Library of Munich, Germany.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ororsc:v:20:y:2009:i:1:p:22-34. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.