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Sensemaking in Crisis and Change: Inspiration and Insights From Weick (1988)

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  • Sally Maitlis
  • Scott Sonenshein
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    Abstract

    When Karl Weick's seminal article, 'Enacted Sensemaking in Crisis Situations', was published in 1988, it caused the field to think very differently about how crises unfold in organizations, and how emergent crises might be more quickly curtailed. More than 20 years later, we offer insights inspired by the central ideas in that article. Beginning with an exploration of key sensemaking studies in the crisis and change literatures, we reflect on lessons learned about sensemaking in turbulent conditions since Weick (1988), and argue for two core themes that underlie sensemaking in such contexts: shared meanings and emotion. We examine when and how shared meanings and emotion are more and less likely to enable more helpful, or adaptive, sensemaking, and conclude with some suggestions for future research in the sensemaking field. Copyright (c) 2010 The Authors. Journal compilation (c) 2010 Blackwell Publishing Ltd and Society for the Advancement of Management Studies.

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    Bibliographic Info

    Article provided by Wiley Blackwell in its journal Journal of Management Studies.

    Volume (Year): 47 (2010)
    Issue (Month): 3 (05)
    Pages: 551-580

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    Handle: RePEc:bla:jomstd:v:47:y:2010:i:3:p:551-580

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    Cited by:
    1. Genevieve Musca & Marie Perez & Linda Rouleau & Yvonne Giordano, 2010. ""Extreme" Organizational Ethnography: The Case of the Darwin Expedition in Patagonia," Post-Print halshs-00470018, HAL.
    2. Ashby, Simon & Peters, Linda D. & Devlin, James, 2014. "When an irresistible force meets an immovable object: The interplay of agency and structure in the UK financial crisis," Journal of Business Research, Elsevier, vol. 67(1), pages 2671-2683.
    3. Lionel Garreau & Serge Perrot, 2012. "Comprendre la dynamique de la socialisation organisationnelle : une approche par le sensemaking," Post-Print halshs-01054809, HAL.
    4. Perrot, Serge & Garreau, Lionel, 2012. "Comprendre la dynamique de la socialisation organisationnelle : une approche par le sensemaking," Economics Papers from University Paris Dauphine 123456789/9535, Paris Dauphine University.
    5. Al-Karim Samnani, 2013. "The Early Stages of Workplace Bullying and How It Becomes Prolonged: The Role of Culture in Predicting Target Responses," Journal of Business Ethics, Springer, Springer, vol. 113(1), pages 119-132, March.
    6. Schreurs, Bert & van Emmerik, IJ. Hetty & Guenter, Hannes & Germeys, Filip, 2011. "A Weekly Diary Study on the Buffering Role of Social Support in the Relationship between Job Insecurity and Employee Performance," Working Papers, Hogeschool-Universiteit Brussel, Faculteit Economie en Management 2011/27, Hogeschool-Universiteit Brussel, Faculteit Economie en Management.
    7. Loréa Hireche Baiada & Lionel Garreau, 2014. "Exploring the dynamics of ethical judgment: The Sensemaking-Based Evolution Model," Post-Print halshs-01009708, HAL.
    8. Loréa Hireche Baiada & Lionel Garreau, 2014. "The dynamics of ethical judgment: an essay of modelization," Post-Print halshs-01009718, HAL.

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