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Contextualizing Patterns of Work Group Interaction: Toward a Nested Theory of Structuration

Author

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  • Leslie A. Perlow

    (Harvard Business School, Harvard University, 343 Morgan Hall, Boston, Massachusetts 02163)

  • Jody Hoffer Gittell

    (The Heller School for Social Policy and Management, Brandeis University, Waltham, Massachusetts 02454)

  • Nancy Katz

    (Kennedy School of Government, Harvard University, Cambridge, Massachusetts 02138)

Abstract

The focus of this article is the patterns of interaction that arise within work groups, and how organizational and institutional factors play a role in shaping these patterns. Based on an ethnographic study of groups across three national contexts, we describe the variation in patterns of interaction that we observed. We further suggest how different patterns of interaction form mutually reinforcing systems with aspects of the organizational context. In addition, we suggest how these mutually reinforcing systems are perpetuated by aspects of the broader institutional context. Our findings point toward a nested theory of structuration, expanding structuration theory to multiple levels simultaneously. In turn our findings have theoretical and practical implications for better understanding and managing interaction patterns among group members.

Suggested Citation

  • Leslie A. Perlow & Jody Hoffer Gittell & Nancy Katz, 2004. "Contextualizing Patterns of Work Group Interaction: Toward a Nested Theory of Structuration," Organization Science, INFORMS, vol. 15(5), pages 520-536, October.
  • Handle: RePEc:inm:ororsc:v:15:y:2004:i:5:p:520-536
    DOI: 10.1287/orsc.1040.0097
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    References listed on IDEAS

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    Cited by:

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    4. van Fenema, Paul C. & Loebbecke, Claudia, 2014. "Towards a framework for managing strategic tensions in dyadic interorganizational relationships," Scandinavian Journal of Management, Elsevier, vol. 30(4), pages 516-524.
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    6. Yu, Yan & Hao, Jin-Xing & Dong, Xiao-Ying & Khalifa, Mohamed, 2013. "A multilevel model for effects of social capital and knowledge sharing in knowledge-intensive work teams," International Journal of Information Management, Elsevier, vol. 33(5), pages 780-790.
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    8. Enno Siemsen & Sridhar Balasubramanian & Aleda V. Roth, 2007. "Incentives That Induce Task-Related Effort, Helping, and Knowledge Sharing in Workgroups," Management Science, INFORMS, vol. 53(10), pages 1533-1550, October.
    9. Trefalt, Špela & Drnovšek, Mateja & Svetina-Nabergoj, Anja & Adlešič, Renata Valentina, 2013. "Work-life experiences in rapidly changing national contexts: Structural misalignment, comparisons and choice overload as explanatory mechanisms," European Management Journal, Elsevier, vol. 31(5), pages 448-463.
    10. Wang, Zhan & McNally, Regina & Lenihan, Helena, 2019. "The role of social capital and culture on social decision-making constraints: A multilevel investigation," European Management Journal, Elsevier, vol. 37(2), pages 222-232.
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