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Partnerships in Training

Author

Listed:
  • Jason R. W. Merrick

    (Department of Statistical Sciences and Operations Research, Virginia Commonwealth University, PO Box 843083, Richmond, Virginia 23284)

  • Jill R. Hardin

    (Department of Statistical Sciences and Operations Research, Virginia Commonwealth University, PO Box 843083, Richmond, Virginia 23284)

  • Russell Walker

    (Strategic Technology, Capital One Financial Corporation, 4801 Cox Road, Glen Allen, Virginia 23060)

Abstract

Capital One Financial Corporation supplies credit products in the US. Since 1995, it has followed an information-based strategy, collecting and analyzing data to improve its business decisions. To continue this successful strategy, it must train its analysts in analytical techniques. In a partnership between Capital One and the Department of Statistical Sciences and Operations Research at Virginia Commonwealth University, we developed three training courses in forecasting, optimization, and simulation. These courses have been well received by the analysts and have led to considerable early return on investment with one class project forecasted to reduce costs at the firm’s Richmond, Virginia mail center by more than $2 million annually.

Suggested Citation

  • Jason R. W. Merrick & Jill R. Hardin & Russell Walker, 2006. "Partnerships in Training," Interfaces, INFORMS, vol. 36(4), pages 359-370, August.
    • Handle: RePEc:inm:orinte:v:36:y:2006:i:4:p:359-370
    DOI: 10.1287/inte.1060.0202
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    References listed on IDEAS

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    Cited by:

    1. Petropoulos, Fotios & Apiletti, Daniele & Assimakopoulos, Vassilios & Babai, Mohamed Zied & Barrow, Devon K. & Ben Taieb, Souhaib & Bergmeir, Christoph & Bessa, Ricardo J. & Bijak, Jakub & Boylan, Joh, 2022. "Forecasting: theory and practice," International Journal of Forecasting, Elsevier, vol. 38(3), pages 705-871.
      • Fotios Petropoulos & Daniele Apiletti & Vassilios Assimakopoulos & Mohamed Zied Babai & Devon K. Barrow & Souhaib Ben Taieb & Christoph Bergmeir & Ricardo J. Bessa & Jakub Bijak & John E. Boylan & Jet, 2020. "Forecasting: theory and practice," Papers 2012.03854, arXiv.org, revised Jan 2022.
    2. Robert Fildes & Paul Goodwin, 2007. "Against Your Better Judgment? How Organizations Can Improve Their Use of Management Judgment in Forecasting," Interfaces, INFORMS, vol. 37(6), pages 570-576, December.

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