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Gender Differences on Perceptions of Employee Quality of Working Life Indicators in Five Star Hotels in Turkey

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  • Derya Kara

    (Gazi University)

Abstract

The aim of the study is to examine gender differences on perceptions of employees’ quality of working life indicators in five star hotels in Turkey. 443 hotel employees participated in this study. Quality of work life was measured using 7 dimension and 16 items scale. All these dimensions were investigated with respect to gender variable. According these results male employees reported significantly different mean scores in health & safety needs, actualization needs, and knowledge needs in quality of working life indicators. However; economic & family needs, social needs, esteem needs, and aesthetic needs factors were not statistically significant. This finding is also consistent with the results obtained from Multivariate Analysis of Variance (MANOVA) in which the independent variable was gender and the quality of working life indicators were dependent variables. Finally, MANCOVA analysis was conducted while controlling for such variables as age, marital status, income level, education, and type of department, type of work, length of time in this organization, and length of time in the tourism sector. Specifically, males and females displayed more significant distinctions after controlling for these variables.

Suggested Citation

  • Derya Kara, 2012. "Gender Differences on Perceptions of Employee Quality of Working Life Indicators in Five Star Hotels in Turkey," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 2(4), pages 194-202, October.
    • Handle: RePEc:hur:ijaraf:v:2:y:2012:i:4:p:194-202
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    References listed on IDEAS

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    1. Pugalendhi, Subburethina Bharathi & M, Umaselvi & Nakkeeran, Senthil kumar, 2010. "Quality of work life: Perception of college teachers," MPRA Paper 27868, University Library of Munich, Germany, revised 01 Sep 2010.
    2. Ka Wai Chan & Thomas A. Wyatt, 2007. "Quality of Work Life: A Study of Employees in Shanghai, China," Asia Pacific Business Review, Taylor & Francis Journals, vol. 13(4), pages 501-517, October.
    3. Juhani Ukko & Jarkko Tenhunen & Hannu Rantanen, 2008. "The impacts of performance measurement on the quality of working life," International Journal of Business Performance Management, Inderscience Enterprises Ltd, vol. 10(1), pages 86-98.
    4. Niharika Doble & M.V. Supriya, 2010. "Gender Differences in the Perception of Work-Life Balance," Management, University of Primorska, Faculty of Management Koper, vol. 5(4), pages 331-342.
    5. M. Sirgy & David Efraty & Phillip Siegel & Dong-Jin Lee, 2001. "A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 55(3), pages 241-302, September.
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    More about this item

    Keywords

    Gender differences; quality of work life indicators; Turkey;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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