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Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis

Author

Listed:
  • Tom Baum

    (Department of Human Resource Management, Strathclyde Business School, University of Strathclyde, Glasgow G4 0QU, Scotland, UK)

  • Catherine Cheung

    (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong, China)

  • Haiyan Kong

    (Business School, Shandong University (Weihai), Jinan 250100, China)

  • Anna Kralj

    (Griffith Business School, Griffith University, Gold Coast, QLD 4222, Australia)

  • Shelagh Mooney

    (School of Hospitality, Tourism and Events, Auckland University of Technology, Auckland 1010, New Zealand)

  • Hải Nguyễn Thị Thanh

    (Vietnamese Institute for Human Rights, Ho Chi Minh National Academy of Politics, Hanoi, Vietnam)

  • Sridar Ramachandran

    (Institute of Agricultural and Food Policy Studies, Universiti Putra Malaysia, Selangor 43400, Malaysia)

  • Marinela Dropulić Ružić

    (Department of Tourism, Institute of Agriculture and Tourism, Poreč 52440, Croatia)

  • May Ling Siow

    (School of Management and Languages, Heriot Watt University, Kuala Lumpur, Putrajaya 62200, Malaysia)

Abstract

This paper is about the position of workforce and employment considerations within the sustainable tourism narrative. The paper aims to address the relative neglect of this area within the discourse of sustainable tourism and highlights references to the workforce within the United Nations’ 2030 Agenda for Sustainable Development. The discussion follows the emerging field of sustainable human resource management and the contribution that this can make to meeting both the UN Sustainable Development Goals and to enhancing the recognition of workforce and employment issues within the related debate in tourism. The body of the paper highlights examples of key dimensions of work and employment across varied tourism contexts, where sustainability is of increasing consequence and significance. The paper concludes by drawing together the implications of these “mini-cases” and locating them within key principles of the 2030 Agenda for Sustainable Development.

Suggested Citation

  • Tom Baum & Catherine Cheung & Haiyan Kong & Anna Kralj & Shelagh Mooney & Hải Nguyễn Thị Thanh & Sridar Ramachandran & Marinela Dropulić Ružić & May Ling Siow, 2016. "Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis," Sustainability, MDPI, vol. 8(8), pages 1-21, August.
    • Handle: RePEc:gam:jsusta:v:8:y:2016:i:8:p:809-:d:76147
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    References listed on IDEAS

    as
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    2. Málovics, György & Csigéné, Noémi Nagypál & Kraus, Sascha, 2008. "The role of corporate social responsibility in strong sustainability," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 37(3), pages 907-918, June.
    3. Santero-Sanchez, Rosa & Segovia-Pérez, Mónica & Castro-Nuñez, Belen & Figueroa-Domecq, Cristina & Talón-Ballestero, Pilar, 2015. "Gender differences in the hospitality industry: A Job quality index," Tourism Management, Elsevier, vol. 51(C), pages 234-246.
    4. Ehnert, Ina & Harry, Wes, 2012. "Recent Developments and Future Prospects on Sustainable Human Resource Management: Introduction to the Special Issue," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 23(3), pages 221-238.
    5. Baum, Tom., 2013. "International perspectives on women and work in hotels, catering and tourism," ILO Working Papers 994797583402676, International Labour Organization.
    6. Ehnert, Ina & Harry, Wes, 2012. "Recent Developments and Future Prospects on Sustainable Human Resource Management: Introduction to the Special Issue," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 23(3), pages 221-238.
    7. Baum, Tom & Kralj, Anna & Robinson, Richard N.S. & Solnet, David J., 2016. "Tourism workforce research: A review, taxonomy and agenda," Annals of Tourism Research, Elsevier, vol. 60(C), pages 1-22.
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