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Investigating the Relationships among High-Performance Organizations, Knowledge-Management Best Practices, and Innovation: Evidence from the Greek Public Sector

Author

Listed:
  • Styliani Xanthopoulou

    (Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece)

  • George Tsiotras

    (Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece)

  • Dimitrios Kafetzopoulos

    (Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece)

  • Eftychia Kessopoulou

    (Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece)

Abstract

The paper aims to investigate the relationships among high-performance organizations (HPOs), knowledge-management (KM) best practices, and organizational innovation in the Greek public sector. To achieve this goal, we employed the PLS-SEM method to validate and assess the research model. A total of 270 responses were collected from employees in the Greek public sector. The results indicate that KM best practices serve as mechanisms for developing organizational innovation within the relationships between HPOs and organizational innovation in the Greek public sector. Additionally, positive relationships among the model constructs were observed. This research holds significant implications and contributions for both theory and practice. It offers novel theoretical insights by being the first study to investigate this relationship and explore the connections of HPOs with other managerial constructs such as KM. Moreover, the research findings hold importance for decision-makers in the public sector, equipping them with insights to formulate more-effective strategies for enhancing performance, quality, and innovation within their organizations.

Suggested Citation

  • Styliani Xanthopoulou & George Tsiotras & Dimitrios Kafetzopoulos & Eftychia Kessopoulou, 2023. "Investigating the Relationships among High-Performance Organizations, Knowledge-Management Best Practices, and Innovation: Evidence from the Greek Public Sector," Sustainability, MDPI, vol. 15(18), pages 1-17, September.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:18:p:13810-:d:1241093
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    References listed on IDEAS

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    1. Quratulain Amber & Iram A. Khan & Mansoor Ahmad, 2018. "Assessment of KM processes in a public sector organisation in Pakistan: bridging the gap," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 16(1), pages 13-20, January.
    2. Dagnachew L. Senbeto & Alice H. Y. Hon, 2020. "Market turbulence and service innovation in hospitality: examining the underlying mechanisms of employee and organizational resilience," The Service Industries Journal, Taylor & Francis Journals, vol. 40(15-16), pages 1119-1139, December.
    3. Demircioglu, Mehmet Akif & Audretsch, David B., 2017. "Conditions for innovation in public sector organizations," Research Policy, Elsevier, vol. 46(9), pages 1681-1691.
    4. Deborah Ann Blackman & Fiona Buick & Michael O'Donnell & Janine L. O'Flynn & Damian West, 2012. "Developing High Performance: Performance Management in the Australian Public Service," Crawford School Research Papers 1209, Crawford School of Public Policy, The Australian National University.
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