IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i16p10105-d888666.html
   My bibliography  Save this article

The Impact of Corporate Culture on Corporate Social Responsibility: Role of Reputation and Corporate Sustainability

Author

Listed:
  • Saeed Siyal

    (Department of Business Administration, Greenwich Research and Development Center, Greenwich University, Karachi 75500, Pakistan
    School of Economics and Management, Beijing University of Chemical Technology, Beijing 100029, China)

  • Riaz Ahmad

    (Department of Business Studies, Bahria University, Karachi 75260, Pakistan)

  • Samina Riaz

    (Department of Business Studies, Bahria University, Karachi 75260, Pakistan)

  • Chunlin Xin

    (School of Economics and Management, Beijing University of Chemical Technology, Beijing 100029, China)

  • Tang Fangcheng

    (School of Economics and Management, Beijing University of Chemical Technology, Beijing 100029, China)

Abstract

The issues surrounding corporate sustainability (CS), which have gained importance in organizational theory and practice that could help in gaining a competitive advantage, are becoming complex and far-reaching. Competitive advantage could decline if CS will not be maintained. Various factors affect CS. Among those, corporate social responsibility (CSR) practices, organizational culture (OC), and reputation (R) are important factors to consider for improving corporate sustainability. Therefore, the current study objective was to investigate the impact of OC on CSR in the hospitality industry. In addition, the mediating role of R between CSR and CS has been analyzed. The data were collected through a self-administered questionnaire from 350 managers, who were working in the hospitality industry across the country, by using a convenient sampling technique to test the proposed hypotheses empirically and validate the findings. Using a cross-research design and a quantitative-research approach, the partial least squares structural equation modeling (PLS-SEM) findings indicated a positive impact by OC, CSR, and R on CS. Based on these findings, the study has practical and theoretical implications for researchers and practitioners. Moreover, the current study is also considered to be a pioneer study, contributing to the related findings in the previous literature specifically in the context of Pakistan.

Suggested Citation

  • Saeed Siyal & Riaz Ahmad & Samina Riaz & Chunlin Xin & Tang Fangcheng, 2022. "The Impact of Corporate Culture on Corporate Social Responsibility: Role of Reputation and Corporate Sustainability," Sustainability, MDPI, vol. 14(16), pages 1-21, August.
  • Handle: RePEc:gam:jsusta:v:14:y:2022:i:16:p:10105-:d:888666
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/16/10105/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/14/16/10105/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Francesco Gangi & Lucia Michela Daniele & Nicola Varrone, 2020. "How do corporate environmental policy and corporate reputation affect risk‐adjusted financial performance?," Business Strategy and the Environment, Wiley Blackwell, vol. 29(5), pages 1975-1991, July.
    2. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    3. Robert Strand & R. Freeman & Kai Hockerts, 2015. "Corporate Social Responsibility and Sustainability in Scandinavia: An Overview," Journal of Business Ethics, Springer, vol. 127(1), pages 1-15, March.
    4. Bocquet, Rachel & Le Bas, Christian & Mothe, Caroline & Poussing, Nicolas, 2013. "Are firms with different CSR profiles equally innovative? Empirical analysis with survey data," European Management Journal, Elsevier, vol. 31(6), pages 642-654.
    5. Myeongju Lee & Hyunok Kim, 2017. "Exploring the Organizational Culture’s Moderating Role of Effects of Corporate Social Responsibility (CSR) on Firm Performance: Focused on Corporate Contributions in Korea," Sustainability, MDPI, vol. 9(10), pages 1-18, October.
    6. Waris Ali & Jedrzej George Frynas & Zeeshan Mahmood, 2017. "Determinants of Corporate Social Responsibility (CSR) Disclosure in Developed and Developing Countries: A Literature Review," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(4), pages 273-294, July.
    7. Veloutsou, Cleopatra & Moutinho, Luiz, 2009. "Brand relationships through brand reputation and brand tribalism," Journal of Business Research, Elsevier, vol. 62(3), pages 314-322, March.
    8. Ki-Hoon Lee, 2012. "Linking stakeholders and corporate reputation towards corporate sustainability," International Journal of Innovation and Sustainable Development, Inderscience Enterprises Ltd, vol. 6(2), pages 219-235.
    9. Schlittgen, Rainer & Ringle, Christian M. & Sarstedt, Marko & Becker, Jan-Michael, 2016. "Segmentation of PLS path models by iterative reweighted regressions," Journal of Business Research, Elsevier, vol. 69(10), pages 4583-4592.
    10. Zia Ullah & Rana Tahir Naveed & Atta Ur Rehman & Naveed Ahmad & Miklas Scholz & Mohammad Adnan & Heesup Han, 2021. "Towards the Development of Sustainable Tourism in Pakistan: A Study of the Role of Tour Operators," Sustainability, MDPI, vol. 13(9), pages 1-17, April.
    11. Mohamed Hamdoun & Mahmoud Zouaoui, 2017. "Impact of Environmental Management on Competitive Advantage of Tunisian Companies: The Mediator Role of Organizational Culture," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 76-82.
    12. Nick Lin-Hi & Igor Blumberg, 2017. "The Power(lessness) of Industry Self-regulation to Promote Responsible Labor Standards: Insights from the Chinese Toy Industry," Journal of Business Ethics, Springer, vol. 143(4), pages 789-805, July.
    13. Linda O’Riordan & Jenny Fairbrass, 2008. "Corporate Social Responsibility (CSR): Models and Theories in Stakeholder Dialogue," Journal of Business Ethics, Springer, vol. 83(4), pages 745-758, December.
    14. Gatzert, Nadine, 2015. "The impact of corporate reputation and reputation damaging events on financial performance: Empirical evidence from the literature," European Management Journal, Elsevier, vol. 33(6), pages 485-499.
    15. Honggui Li & Zhongwei Chen & Guoxin Ma, 2016. "Corporate Reputation and Performance: A Legitimacy Perspective," Entrepreneurial Business and Economics Review, Centre for Strategic and International Entrepreneurship at the Cracow University of Economics., vol. 4(3), pages 181-193.
    16. Saeed Siyal & Chunlin Xin & Xiaobao Peng & Abdul Waheed Siyal & Waqas Ahmed, 2020. "Why Do High-Performance Human Resource Practices Matter for Employee Outcomes in Public Sector Universities? The Mediating Role of Person–Organization Fit Mechanism," SAGE Open, , vol. 10(3), pages 21582440209, August.
    17. Saeidi, Sayedeh Parastoo & Sofian, Saudah & Saeidi, Parvaneh & Saeidi, Sayyedeh Parisa & Saaeidi, Seyyed Alireza, 2015. "How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction," Journal of Business Research, Elsevier, vol. 68(2), pages 341-350.
    18. Joseph F. Hair & G. Tomas M. Hult & Christian M. Ringle & Marko Sarstedt & Kai Oliver Thiele, 2017. "Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 616-632, September.
    19. Mohammad Sohail Yunis & Laila Durrani & Amad Khan, 2017. "Corporate Social Responsibility (CSR) in Pakistan: A Critique of the Literature and Future Research Agenda," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 9(1), pages 65-88, March.
    20. Krisztina Szegedi & Yahya Khan & Csaba Lentner, 2020. "Corporate Social Responsibility and Financial Performance: Evidence from Pakistani Listed Banks," Sustainability, MDPI, vol. 12(10), pages 1-19, May.
    21. repec:hal:journl:hal-00918528 is not listed on IDEAS
    22. Farman Ullah Khan & Vanina Adoriana Trifan & Mioara Florina Pantea & Junrui Zhang & Muhammad Nouman, 2022. "Internal Governance and Corporate Social Responsibility: Evidence from Chinese Companies," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
    23. Ruhanita Maelah & Nor Hadza Nor Yadzid, 2018. "Budgetary control, corporate culture and performance of small and medium enterprises (SMEs) in Malaysia," International Journal of Globalisation and Small Business, Inderscience Enterprises Ltd, vol. 10(1), pages 77-99.
    24. Karaosmanoglu, Elif & Altinigne, Nesenur & Isiksal, Didem Gamze, 2016. "CSR motivation and customer extra-role behavior: Moderation of ethical corporate identity," Journal of Business Research, Elsevier, vol. 69(10), pages 4161-4167.
    25. Chi-Shiun Lai & Chih-Jen Chiu & Chin-Fang Yang & Da-Chang Pai, 2010. "The Effects of Corporate Social Responsibility on Brand Performance: The Mediating Effect of Industrial Brand Equity and Corporate Reputation," Journal of Business Ethics, Springer, vol. 95(3), pages 457-469, September.
    26. Farmaki, Anna & Farmakis, Panagiotis, 2018. "A stakeholder approach to CSR in hotels," Annals of Tourism Research, Elsevier, vol. 68(C), pages 58-60.
    27. Jiyun Kang & Gwendolyn Hustvedt, 2014. "Building Trust Between Consumers and Corporations: The Role of Consumer Perceptions of Transparency and Social Responsibility," Journal of Business Ethics, Springer, vol. 125(2), pages 253-265, December.
    28. Majid Khan & James C. Lockhart & Ralph J. Bathurst, 2018. "Institutional impacts on corporate social responsibility: a comparative analysis of New Zealand and Pakistan," International Journal of Corporate Social Responsibility, Springer, vol. 3(1), pages 1-13, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Laharish Guntuka, 2022. "Inter-Firm ESG Rivalry: A Competitive Dynamics View," Sustainability, MDPI, vol. 14(20), pages 1-17, October.
    2. Chen Ma & Yasir Latif, 2022. "How to Improve Employee Psychological Well-Being? CSR as a Sustainable Way," Sustainability, MDPI, vol. 14(21), pages 1-17, October.
    3. Zhiyuan Dong & Zenglian Zhang, 2022. "Does the Business Environment Improve the Sustainable Development of Enterprises?," Sustainability, MDPI, vol. 14(20), pages 1-20, October.
    4. Małgorzata Okręglicka & Prabhat Mittal & Valentinas Navickas, 2023. "Exploring the Mechanisms Linking Perceived Organizational Support, Autonomy, Risk Taking, Competitive Aggressiveness and Corporate Sustainability: The Mediating Role of Innovativeness," Sustainability, MDPI, vol. 15(7), pages 1-23, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shu Wang & Ying-Kai Liao & Wann-Yih Wu & Khanh Bao Ho Le, 2021. "The Role of Corporate Social Responsibility Perceptions in Brand Equity, Brand Credibility, Brand Reputation, and Purchase Intentions," Sustainability, MDPI, vol. 13(21), pages 1-19, October.
    2. Khan, Majid & Lockhart, James & Bathurst, Ralph, 2021. "The institutional analysis of CSR: Learnings from an emerging country," Emerging Markets Review, Elsevier, vol. 46(C).
    3. Muzammal Ilyas Sindhu & Muhammad Arif, 2017. "Corporate social responsibility and loyalty: Intervening influence of customer satisfaction and trust," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1396655-139, January.
    4. Le Thanh Tiep & Ngo Quang Huan & Tran Thi Thuy Hong, 2020. "Impact of Corporate Social Responsibility to Firms’ Performance in Southern Enterprises of Vietnam," International Review of Management and Marketing, Econjournals, vol. 10(4), pages 17-24.
    5. Rafał Kowalczyk & Wioleta Kucharska, 2020. "Corporate social responsibility practices incomes and outcomes: Stakeholders' pressure, culture, employee commitment, corporate reputation, and brand performance. A Polish–German cross‐country study," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 595-615, March.
    6. Thi Hong Nguyet Nguyen & Nguyen Khanh Hai Tran & Khoa Do, 2023. "An empirical research of corporate social responsibility on creating the green brand equity: An exploratory of Vietnamese consumers' perception in the bank industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(3), pages 1292-1299, May.
    7. Mercedes Rubio-Andrés & Mª Ramos-González & Miguel Ángel Sastre-Castillo, 2022. "Driving innovation management to create shared value and sustainable growth," Review of Managerial Science, Springer, vol. 16(7), pages 2181-2211, October.
    8. Byung-Jik Kim & Mohammad Nurunnabi & Tae-Hyun Kim & Taejoong Kim, 2018. "Doing Good Is Not Enough, You Should Have Been Authentic: Organizational Identification, Authentic Leadership and CSR," Sustainability, MDPI, vol. 10(6), pages 1-16, June.
    9. Byung-Jik Kim & Se-Youn Jung & Jeyong Jung, 2022. "“Does a Good Firm Diminish the Bad Behavior of Its Employees?”: The Sequential Mediation Effect of Organizational Trust and Organizational Commitment, and the Moderation Effect of Work Overload," IJERPH, MDPI, vol. 19(11), pages 1-19, May.
    10. Simona Galletta & Sebastiano Mazzù & Valeria Naciti & Carlo Vermiglio, 2021. "Sustainable development and financial institutions: Do banks' environmental policies influence customer deposits?," Business Strategy and the Environment, Wiley Blackwell, vol. 30(1), pages 643-656, January.
    11. Daewook Kim & Myung-Il Choi, 2013. "A Comparison of Young Publics’ Evaluations of Corporate Social Responsibility Practices of Multinational Corporations in the United States and South Korea," Journal of Business Ethics, Springer, vol. 113(1), pages 105-118, March.
    12. Kim, Yeonshin & Hur, Won-Moo & Lee, Luri, 2023. "Understanding customer participation in CSR activities: The impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    13. Francesco Gangi & Mario Mustilli & Nicola Varrone & Lucia Michela Daniele, 2018. "Corporate Social Responsibility and Banks’ Financial Performance," International Business Research, Canadian Center of Science and Education, vol. 11(10), pages 42-58, October.
    14. Halkos, George & Nomikos, Stylianos, 2021. "Corporate social responsibility: Trends in global reporting initiative standards," Economic Analysis and Policy, Elsevier, vol. 69(C), pages 106-117.
    15. Maria Järlström & Essi Saru & Sinikka Vanhala, 2018. "Sustainable Human Resource Management with Salience of Stakeholders: A Top Management Perspective," Journal of Business Ethics, Springer, vol. 152(3), pages 703-724, October.
    16. Hildegunn Mellesmo Aslaksen & Clare Hildebrandt & Hans Chr. Garmann Johnsen, 2021. "The long-term transformation of the concept of CSR: towards a more comprehensive emphasis on sustainability," International Journal of Corporate Social Responsibility, Springer, vol. 6(1), pages 1-14, December.
    17. Ovidiu-Ioan Moisescu, 2015. "Adopting and Implementing CSR Policies in Travel Agency Business: The Case of Romania," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 27(2), pages 203-220.
    18. María Dolores Aledo‐Ruiz & Eva Martínez‐Caro & José Manuel Santos‐Jaén, 2022. "The influence of corporate social responsibility on students' emotional appeal in the HEIs: The mediating effect of reputation and corporate image," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(3), pages 578-592, May.
    19. Jose Benitez & Laura Ruiz & Ana Castillo & Javier Llorens, 2020. "How corporate social responsibility activities influence employer reputation: The role of social media capability," Post-Print hal-02462583, HAL.
    20. John Cantrell & Elias Kyriazis & Gary Noble, 2015. "Developing CSR Giving as a Dynamic Capability for Salient Stakeholder Management," Journal of Business Ethics, Springer, vol. 130(2), pages 403-421, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:16:p:10105-:d:888666. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.