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Literature Review of Mobility as a Service

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  • Benjamin Maas

    (Faculty of Business and Economics, Technische Universität Dresden, Helmholtzstr. 10, 01069 Dresden, Germany)

Abstract

The number of publications about mobility as a service (MaaS) has increased rapidly in the past years, spreading into various fields. In this paper, a total of 127 scientific publications about MaaS are reviewed and categorized into an overarching thematic framework in order to highlight key areas of research and further potential. Three research questions are highlighted in this review: (1) which topics are discussed in the existing MaaS literature? (2) what are the main results in the specific fields? and (3) where are gaps for further research? Publications have focused substantially on the topics of the market, users, data and technology, and the impact on the transportation system. The review shows that, regarding the concept, multi-level approaches have been established for the organization and cooperation of the actors involved, showing different levels of integration of public and private actors on a regional and supra-regional level. Various groups have already been identified as potential users, but the relatively low willingness to pay and the requirements regarding the individualization of mobility services pose problems that have not yet been solved. There is also a constant and unsolved challenge regarding the sensitive motion data that must be stored and processed. Significant research is still needed, including assessments of the impact of MaaS and what effects the service will have on the established use of transport modes, as well as how packages need to be designed and priced in order to optimally reach users.

Suggested Citation

  • Benjamin Maas, 2022. "Literature Review of Mobility as a Service," Sustainability, MDPI, vol. 14(14), pages 1-28, July.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:14:p:8962-:d:868415
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    References listed on IDEAS

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    2. Ho, Chinh Q. & Hensher, David A. & Mulley, Corinne & Wong, Yale Z., 2018. "Potential uptake and willingness-to-pay for Mobility as a Service (MaaS): A stated choice study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 302-318.
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    1. Iria Lopez-Carreiro & Andres Monzon & Elena Lopez, 2023. "MaaS Implications in the Smart City: A Multi-Stakeholder Approach," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    2. Laura Mariana Reyes Madrigal & Isabelle Nicolaï & Jakob Puchinger, 2023. "Pedestrian mobility in Mobility as a Service (MaaS): sustainable value potential and policy implications in the Paris region case," Post-Print hal-04085604, HAL.
    3. Manuel Rey-Moreno & Rafael Periáñez-Cristóbal & Arturo Calvo-Mora, 2022. "Reflections on Sustainable Urban Mobility, Mobility as a Service (MaaS) and Adoption Models," IJERPH, MDPI, vol. 20(1), pages 1-14, December.
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    5. Smith, Göran & Sørensen, Claus Hedegaard, 2023. "Public-private MaaS: Unchallenged assumptions and issues of conflict in Sweden," Research in Transportation Economics, Elsevier, vol. 99(C).
    6. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    7. László Erdei & Péter Tamás & Béla Illés, 2023. "Improving the Efficiency of Rail Passenger Transportation Using an Innovative Operational Concept," Sustainability, MDPI, vol. 15(6), pages 1-23, March.
    8. Malene Freudendal-Pedersen & Malene Rudolf Lindberg & Katrine Hartmann-Petersen & Toke Haunstrup Christensen, 2023. "Outgrowing the Private Car—Learnings from a Mobility-as-a-Service Intervention in Greater Copenhagen," Sustainability, MDPI, vol. 15(17), pages 1-19, September.
    9. Xiaomin Zhou & Chaemoon Yoo & Xiyan Sun & Yingjie Lai & Younghwan Pan, 2022. "Pilot Study on User Service Guarantee Elements for Electric Minivans," Sustainability, MDPI, vol. 14(22), pages 1-20, November.

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