IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i3p1284-d487191.html
   My bibliography  Save this article

Implementing Remote Working Policy in Corporate Offices in Thailand: Strategic Facility Management Perspective

Author

Listed:
  • Waynika Tanpipat

    (Department of Construction Management, Tsinghua University, Beijing 100084, China)

  • Huey Wen Lim

    (Department of Construction Management, Tsinghua University, Beijing 100084, China)

  • Xiaomei Deng

    (Department of Construction Management, Tsinghua University, Beijing 100084, China)

Abstract

There was a sudden shift in the way people work during the COVID-19 pandemic. To keep business continuity, many organizations have implemented a remote working policy for employees to work from home. Strategic facility management (FM) acted to support remote working policies by developing organizational norms in an organization. Meanwhile, the human resource (HR) department chose to achieve business performance while remote working by gaining job motivation among employees. However, there is limited understanding of how well organizations adapted to the remote working policy, and what are the critical factors affecting their remote work performance. The present study aimed to explore the effect of organizational norms on remote working, on remote work productivity, and organizational commitment among Thai employees. The study conducted an online questionnaire survey to a total of 414 Thai employees from various corporate offices. Hierarchical component modeling was applied and achieved a good model fit on the measurement and structural models. Results indicated that organizational norm has a significant effect on perceived productivity and organizational commitment, while sustaining work demand. Moreover, employees’ job motivation can sustain employees’ commitment to the organization in a remote working context. These findings proposed the strategic FM guide, through which a remote working policy can further enhance FM practice.

Suggested Citation

  • Waynika Tanpipat & Huey Wen Lim & Xiaomei Deng, 2021. "Implementing Remote Working Policy in Corporate Offices in Thailand: Strategic Facility Management Perspective," Sustainability, MDPI, vol. 13(3), pages 1-22, January.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:3:p:1284-:d:487191
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/3/1284/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/3/1284/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Eline Moens & Louis Lippens & Philippe Sterkens & Johannes Weytjens & Stijn Baert, 2022. "The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(4), pages 729-753, June.
    2. Eric Irakoze & Kashosi Gad David, 2019. "Linking Motivation to Employees’ Performance: the Mediation of Commitment and Moderation of Delegation Authority," International Business Research, Canadian Center of Science and Education, vol. 12(9), pages 13-28, September.
    3. Baert, Stijn & Lippens, Louis & Moens, Eline & Sterkens, Philippe & Weytjens, Johannes, 2020. "How do we think the COVID-19 crisis will affect our careers (if any remain)?," GLO Discussion Paper Series 520, Global Labor Organization (GLO).
    4. John M. Kamara & Oliver Heidrich & Vincenza E. Tafaro & Sebastiano Maltese & Mario C. Dejaco & Fulvio Re Cecconi, 2020. "Change Factors and the Adaptability of Buildings," Sustainability, MDPI, vol. 12(16), pages 1-18, August.
    5. Audronė Nakrošienė & Ilona Bučiūnienė & Bernadeta Goštautaitė, 2019. "Working from home: characteristics and outcomes of telework," International Journal of Manpower, Emerald Group Publishing Limited, vol. 40(1), pages 87-101, January.
    6. Hynes, Mike, 2016. "Developing (tele)work? A multi-level sociotechnical perspective of telework in Ireland," Research in Transportation Economics, Elsevier, vol. 57(C), pages 21-31.
    7. Yung-Chieh Wang & Shyang-Woei Lin & Chun-Hung Lee, 2020. "Conducting an Evaluation Framework for Disaster Management under Adaptive Organization Change in a School System," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
    8. Groen, Bianca A.C. & van Triest, Sander P. & Coers, Michael & Wtenweerde, Neeke, 2018. "Managing flexible work arrangements: Teleworking and output controls," European Management Journal, Elsevier, vol. 36(6), pages 727-735.
    9. Inanda Karina Astari Fatma & Syamsurijal Abdul Kadir & Tatang Sariman & Saadah Yuliana, 2017. "The Level of Wage and Labor Productivity in Hotel Industry: An Analysis," Eurasian Journal of Economics and Finance, Eurasian Publications, vol. 5(2), pages 36-50.
    10. Henry Kaiser, 1970. "A second generation little jiffy," Psychometrika, Springer;The Psychometric Society, vol. 35(4), pages 401-415, December.
    11. Silva-C, Alejandro & Montoya R, Iván A. & Valencia A, Jhoany A., 2019. "The attitude of managers toward telework, why is it so difficult to adopt it in organizations?," Technology in Society, Elsevier, vol. 59(C).
    12. Aguilera, Anne & Lethiais, Virginie & Rallet, Alain & Proulhac, Laurent, 2016. "Home-based telework in France: Characteristics, barriers and perspectives," Transportation Research Part A: Policy and Practice, Elsevier, vol. 92(C), pages 1-11.
    13. Kazekami, Sachiko, 2020. "Mechanisms to improve labor productivity by performing telework," Telecommunications Policy, Elsevier, vol. 44(2).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ingi Runar Edvardsson & Susanne Durst, 2021. "Human Resource Management in Crisis Situations: A Systematic Literature Review," Sustainability, MDPI, vol. 13(22), pages 1-17, November.
    2. Ingi Runar Edvardsson & Johanna Gardarsdottir, 2023. "Navigating Uncharted Waters: Exploring Leaders’ Challenges in the Era of COVID-19 and the Rise of Telework," Sustainability, MDPI, vol. 15(23), pages 1-24, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Teresa Cuerdo-Vilches & Miguel Ángel Navas-Martín & Ignacio Oteiza, 2021. "Working from Home: Is Our Housing Ready?," IJERPH, MDPI, vol. 18(14), pages 1-28, July.
    2. Ed Burton & David John Edwards & Chris Roberts & Nicholas Chileshe & Joseph H. K. Lai, 2021. "Delineating the Implications of Dispersing Teams and Teleworking in an Agile UK Construction Sector," Sustainability, MDPI, vol. 13(17), pages 1-21, September.
    3. Matthias Sweet & Darren M Scott, 2024. "What might working from home mean for the geography of work and commuting in the Greater Golden Horseshoe, Canada?," Urban Studies, Urban Studies Journal Limited, vol. 61(3), pages 567-588, February.
    4. Lee, Zeewan & Tan, Poh Lin & Tan-Soo, Jie-Sheng, 2023. "Unequal Gains from Remote Work during COVID-19 between Spouses: Evidence from Longitudinal Data in Singapore," EconStor Preprints 270941, ZBW - Leibniz Information Centre for Economics.
    5. Carmen-Alexandra Stoian & Chirața Caraiani & Ionuț Florin Anica-Popa & Cornelia Dascălu & Camelia Iuliana Lungu, 2022. "Telework Systematic Model Design for the Future of Work," Sustainability, MDPI, vol. 14(12), pages 1-22, June.
    6. Raquel Cañete & M. Estela Peralta, 2022. "ASDesign: A User-Centered Method for the Design of Assistive Technology That Helps Children with Autism Spectrum Disorders Be More Independent in Their Daily Routines," Sustainability, MDPI, vol. 14(1), pages 1-27, January.
    7. Alina-Mihaela Dima & Claudia-Elena Țuclea & Diana-Maria Vrânceanu & Gabriela Țigu, 2019. "Sustainable Social and Individual Implications of Telework: A New Insight into the Romanian Labor Market," Sustainability, MDPI, vol. 11(13), pages 1-12, June.
    8. Jorge De Andres-Sanchez & Angel Belzunegui-Eraso & Mar Souto-Romero, 2023. "Perception of the Effects of Working from Home on Isolation and Stress by Spanish Workers during COVID-19 Pandemic," Social Sciences, MDPI, vol. 12(2), pages 1-25, January.
    9. Abel Brodeur & David Gray & Anik Islam & Suraiya Bhuiyan, 2021. "A literature review of the economics of COVID‐19," Journal of Economic Surveys, Wiley Blackwell, vol. 35(4), pages 1007-1044, September.
    10. Andrew Hook & Victor Court & Benjamin K Sovacool & Steven Sorrell, 2020. "A Systematic Review of the Energy and Climate Impacts of Teleworking," Working Papers hal-03192905, HAL.
    11. Luca Bonacini & Giovanni Gallo & Sergio Scicchitano, 2021. "Working from home and income inequality: risks of a ‘new normal’ with COVID-19," Journal of Population Economics, Springer;European Society for Population Economics, vol. 34(1), pages 303-360, January.
    12. Kawaguchi, Daiji & Motegi, Hiroyuki, 2021. "Who can work from home? The roles of job tasks and HRM practices," Journal of the Japanese and International Economies, Elsevier, vol. 62(C).
    13. Eline Moens & Louis Lippens & Philippe Sterkens & Johannes Weytjens & Stijn Baert, 2022. "The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(4), pages 729-753, June.
    14. Ana Gálvez & Francisco Tirado & M. Jesús Martínez, 2020. "Work–Life Balance, Organizations and Social Sustainability: Analyzing Female Telework in Spain," Sustainability, MDPI, vol. 12(9), pages 1-21, April.
    15. Bonacini, Luca & Gallo, Giovanni & Scicchitano, Sergio, 2020. "All that glitters is not gold. Effects of working from home on income inequality at the time of COVID-19," GLO Discussion Paper Series 541, Global Labor Organization (GLO).
    16. Syed Abdul Rehman Khan & Danish Iqbal Godil & Munaza Bibi & Zhang Yu & Syed Muhammad Ahsan Rizvi, 2021. "The Economic and Social Impact of Teleworking in Romania: Present Practices and Post Pandemic Developments," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 23(58), pages 787-787, August.
    17. Tahlyan, Divyakant & Said, Maher & Mahmassani, Hani & Stathopoulos, Amanda & Walker, Joan & Shaheen, Susan, 2022. "For whom did telework not work during the Pandemic? understanding the factors impacting telework satisfaction in the US using a multiple indicator multiple cause (MIMIC) model," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 387-402.
    18. Asmussen, Katherine E. & Mondal, Aupal & Bhat, Chandra R. & Pendyala, Ram M., 2023. "On modeling future workplace location decisions: An analysis of Texas employees," Transportation Research Part A: Policy and Practice, Elsevier, vol. 172(C).
    19. Siwarit Pongsakornrungsilp & Pimlapas Pongsakornrungsilp & Theeranuch Pusaksrikit & Pimmada Wichasin & Vikas Kumar, 2021. "Co-Creating a Sustainable Regional Brand from Multiple Sub-Brands: The Andaman Tourism Cluster of Thailand," Sustainability, MDPI, vol. 13(16), pages 1-23, August.
    20. Chetan Doddamani & M. Manoj, 2023. "Analysis of the influences of built environment measures on household car and motorcycle ownership decisions in Hubli-Dharwad cities," Transportation, Springer, vol. 50(1), pages 205-243, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:3:p:1284-:d:487191. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.