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Sustainability and Kaizen: Business Model Trends in Healthcare

Author

Listed:
  • Oscar Morell-Santandreu

    (Departamento de Organización de Empresas, Universitat Politènica de València, 46022 València, Spain)

  • Cristina Santandreu-Mascarell

    (Departamento de Organización de Empresas, Universitat Politènica de València, 46022 València, Spain)

  • Julio García-Sabater

    (Departamento de Organización de Empresas, Universitat Politènica de València, 46022 València, Spain)

Abstract

Kaizen, or continuous improvement, is a management tool that allows the identification of activities that have no value in the processes examined. This identification leads to the improvement of these processes within any organization and promotes economic and social sustainability, and to a lesser extent environmental sustainability. Kaizen, already widely and successfully employed in the industrial sector, is now being applied in the health sector. However, the health sector tends to publish only the results of how processes have been improved in finely focused areas and the resulting benefits. The majority of the benefits focus on time and cost reduction. In this study, the authors carried out a bibliometric analysis using the Scimat program, which maps the thematic evolution of Kaizen in the health sector and its relationship with sustainability, in order to promote the interest of the health sector for this type of process improvement. The findings confirm that the implementation of Kaizen is recent and constantly evolves and grows, and that it can help economic and social sustainability, and to a lesser extent environmental sustainability.

Suggested Citation

  • Oscar Morell-Santandreu & Cristina Santandreu-Mascarell & Julio García-Sabater, 2020. "Sustainability and Kaizen: Business Model Trends in Healthcare," Sustainability, MDPI, vol. 12(24), pages 1-28, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10622-:d:464863
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    References listed on IDEAS

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    1. Karine Borges de Oliveira & Otávio José de Oliveira, 2022. "Making Hospitals Sustainable: Towards Greener, Fairer and More Prosperous Services," Sustainability, MDPI, vol. 14(15), pages 1-21, August.
    2. Oscar Morell-Santandreu & Cristina Santandreu-Mascarell & Julio J. Garcia-Sabater, 2021. "A Model for the Implementation of Lean Improvements in Healthcare Environments as Applied in a Primary Care Center," IJERPH, MDPI, vol. 18(6), pages 1-30, March.

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