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New Ways of Working and the Physical Environment to Improve Employee Engagement

Author

Listed:
  • Luis Duque

    (FGV, Rodovia Raposo Tavares, 3412-Jardim Pinheiros, Sao Paulo, Brazil)

  • Renato Costa

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal)

  • Álvaro Dias

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal
    Universidade Lusófona, Campo Grande 376, 1749-024 Lisbon, Portugal)

  • Leandro Pereira

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal)

  • José Santos

    (WINNING Lab, Alameda das Linhas de Torres, 152 Escritório, 141750-149 Lisbon, Portugal)

  • Nelson António

    (ISCTE-IUL, Avenida das Forças Armadas, 1649-026 Lisbon, Portugal)

Abstract

Employee engagement is becoming an increasingly essential factor in organizational competitiveness. Although employee engagement is an extensively researched topic, the roles of new ways of working and physical environment factors are still under exploited. As such, this study examines the relationship between physical environment factors, the dimensions that integrate new ways of working, and employee engagement. Survey data with 126 respondents are analyzed using structural equation modeling. The findings indicate a positive significant relationship between the physical environment factors and work engagement. Furthermore, this relation is mediated by four facets regarding new ways of working. The results also indicate that, for the group where facilities were not modified, the new ways of working are a stronger predictor of work engagement when compared with the group where facilities were modified. These findings extend existing knowledge on the antecedents of employee engagement, namely physical environment factors and new ways of working. Another important contribution is related to the mediating role of several facets of new ways of working in the relationship between physical environmental factors and employee engagement.

Suggested Citation

  • Luis Duque & Renato Costa & Álvaro Dias & Leandro Pereira & José Santos & Nelson António, 2020. "New Ways of Working and the Physical Environment to Improve Employee Engagement," Sustainability, MDPI, vol. 12(17), pages 1-18, August.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6759-:d:401741
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    References listed on IDEAS

    as
    1. Baudewijns, C. & Gerards, R. & de Grip, A., 2015. "New ways of working and work engagement," ROA Research Memorandum 002, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    2. Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," Research Memorandum 010, Maastricht University, Graduate School of Business and Economics (GSBE).
    3. Kay Meulensteen & Pascale Le Blanc & Astrid Kemperman, 2017. "Influence of the Physical Work Environment on Work Engagement and Performance," ERES eres2017_76, European Real Estate Society (ERES).
    4. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
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    Cited by:

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