IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v20y2023i6p4798-d1091770.html
   My bibliography  Save this article

Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses

Author

Listed:
  • María del Carmen Giménez-Espert

    (Nursing Department, Faculty of Nursing and Chiropody, University of Valencia, Avd/ Menéndez Pelayo, s/n, 46010 Valencia, Spain)

  • Sandra Maldonado

    (Nursing Department of the School of Health Sciences, Human Services and Nursing, Lehman College, CUNY, 250 Bedford Park West, New York, NY 10468, USA)

  • Vicente Prado-Gascó

    (Social Psychology Department, Faculty of Psychology, University of Valencia, Av. Blasco Ibáñez, 21, 46010 Valencia, Spain)

Abstract

Communication in nursing is essential to the quality of care and patients’ satisfaction, and personal variables such as empathy and emotional intelligence (EI) can improve it; however, no studies have to date analyzed these competencies and their relations among nursing students compared with nurses. The aims of this study are, therefore, to analyze the differences between nursing students and nurses in the means for empathy, EI and attitudes towards communication in order to assess the impact of empathy and EI on nurses’ and nursing students’ attitudes towards communication, and their influence on the behavioral dimension of attitude. A cross-sectional descriptive study was performed on a convenience sample of 961 nursing students and 460 nurses from the Valencian Community, Spain. T-test and hierarchical regression models (HRM) were used. The data was collected in the selected universities in the 2018/2019 academic year. The results showed high levels in all the variables analyzed (i.e., empathy, EI, and attitudes towards communication) in both samples. The HRM results suggested that empathy was a better predictor than EI of the attitudes towards patient communication among both the nursing students and nurses. In the behavioral dimension of the attitude, the cognitive and affective dimensions had greater weight than the emotional component (i.e., empathy and EI). Developing empathy and the cognitive dimension of the attitude in nursing students and nurses could, therefore, help improve EI and attitudes towards communication. These findings are important for developing intervention programs adjusted to real needs.

Suggested Citation

  • María del Carmen Giménez-Espert & Sandra Maldonado & Vicente Prado-Gascó, 2023. "Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses," IJERPH, MDPI, vol. 20(6), pages 1-13, March.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:6:p:4798-:d:1091770
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/20/6/4798/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/20/6/4798/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Fiona E. Roberts & Kate Goodhand, 2018. "Scottish healthcare student's perceptions of an interprofessional ward simulation: An exploratory, descriptive study," Nursing & Health Sciences, John Wiley & Sons, vol. 20(1), pages 107-115, March.
    2. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    3. Cara Bailey & Roger Murphy & Davina Porock, 2011. "Professional tears: developing emotional intelligence around death and dying in emergency work," Journal of Clinical Nursing, John Wiley & Sons, vol. 20(23‐24), pages 3364-3372, December.
    4. Mahbobeh Abdolrahimi & Shahrzad Ghiyasvandian & Masoumeh Zakerimoghadam & Abbas Ebadi, 2017. "Antecedents and Consequences of Therapeutic Communication in Iranian Nursing Students: A Qualitative Research," Nursing Research and Practice, Hindawi, vol. 2017, pages 1-7, December.
    5. Ertz, Myriam & Karakas, Fahri & Sarigöllü, Emine, 2016. "Exploring pro-environmental behaviors of consumers: An analysis of contextual factors, attitude, and behaviors," Journal of Business Research, Elsevier, vol. 69(10), pages 3971-3980.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Alessandro Concari & Gerjo Kok & Pim Martens, 2020. "A Systematic Literature Review of Concepts and Factors Related to Pro-Environmental Consumer Behaviour in Relation to Waste Management Through an Interdisciplinary Approach," Sustainability, MDPI, vol. 12(11), pages 1-50, May.
    2. Mohd Yusoff Yusliza & Amirudin Amirudin & Raden Aswin Rahadi & Nik Afzan Nik Sarah Athirah & Thurasamy Ramayah & Zikri Muhammad & Francesca Dal Mas & Maurizio Massaro & Jumadil Saputra & Safiek Mokhli, 2020. "An Investigation of Pro-Environmental Behaviour and Sustainable Development in Malaysia," Sustainability, MDPI, vol. 12(17), pages 1-21, August.
    3. Ekkapong Cheunkamon & Sajjakaj Jomnonkwao & Vatanavongs Ratanavaraha, 2020. "Determinant Factors Influencing Thai Tourists’ Intentions to Use Social Media for Travel Planning," Sustainability, MDPI, vol. 12(18), pages 1-22, September.
    4. Gkargkavouzi, Anastasia & Halkos, George & Matsiori, Steriani, 2019. "How do motives and knowledge relate to intention to perform environmental behavior? Assessing the mediating role of constraints," Ecological Economics, Elsevier, vol. 165(C), pages 1-1.
    5. Bret Leary, R. & Vann, Richard J. & Mittelstaedt, John D., 2017. "Leading the way: Motivating environmental action through perceived marketplace influence," Journal of Business Research, Elsevier, vol. 79(C), pages 79-89.
    6. Leyla Abassi & Christine Gonzalez, 2017. "Le Consommateur Face A L'Ecologie: Indifferent, Reactant Ou Sensible?," Post-Print hal-01556238, HAL.
    7. Genovaitė Liobikienė & Mykolas Simas Poškus, 2019. "The Importance of Environmental Knowledge for Private and Public Sphere Pro-Environmental Behavior: Modifying the Value-Belief-Norm Theory," Sustainability, MDPI, vol. 11(12), pages 1-19, June.
    8. Eleonora Annunziata & Tommaso Pucci & Jacopo Cammeo & Lorenzo Zanni & Marco Frey, 2023. "The mediating role of exogenous shocks in green purchase intention: evidence from italian fashion industry in the Covid-19 era," Italian Journal of Marketing, Springer, vol. 2023(1), pages 59-79, March.
    9. Sreen, Naman & Dhir, Amandeep & Talwar, Shalini & Tan, Teck Ming & Alharbi, Fatimah, 2021. "Behavioral reasoning perspectives to brand love toward natural products: Moderating role of environmental concern and household size," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    10. Wallace, Elaine & Buil, Isabel, 2023. "Antecedents and consequences of conspicuous green behavior on social media: Incorporating the virtual self-identity into the theory of planned behavior," Journal of Business Research, Elsevier, vol. 157(C).
    11. Yuanhong Liao & Weihong Yang, 2022. "The determinants of different types of private-sphere pro-environmental behaviour: an integrating framework," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(6), pages 8566-8592, June.
    12. Diana Puspita Sari & Nur Aini Masruroh & Anna Maria Sri Asih, 2021. "Consumer Intention to Participate in E-Waste Collection Programs: A Study of Smartphone Waste in Indonesia," Sustainability, MDPI, vol. 13(5), pages 1-28, March.
    13. Patel, Jayesh D. & Trivedi, Rohit H. & Yagnik, Arpan, 2020. "Self-identity and internal environmental locus of control: Comparing their influences on green purchase intentions in high-context versus low-context cultures," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
    14. Jianguo Wang & Jianming Wang & Jian Gao, 2020. "Effect of Green Consumption Value on Consumption Intention in a Pro-Environmental Setting: The Mediating Role of Approach and Avoidance Motivation," SAGE Open, , vol. 10(1), pages 21582440209, January.
    15. Leyla Jaoued-Abassi & Christine Gonzalez, 2017. "Le consommateur face à l'écologie : indifférent, réactant ou sensible ?," Post-Print hal-01513786, HAL.
    16. Huilin Wang & Jiaxuan Li & Aweewan Mangmeechai & Jiafu Su, 2021. "Linking Perceived Policy Effectiveness and Proenvironmental Behavior: The Influence of Attitude, Implementation Intention, and Knowledge," IJERPH, MDPI, vol. 18(6), pages 1-17, March.
    17. Mohanty, Pradeep Kumar & Patro, Archana & Harindranath, R.M. & Senthil Kumar, N. & Panda, Debadutta Kumar & Dubey, Ritesh, 2021. "Perceived government initiatives: Scale development, validation and impact on consumers' pro-environmental behaviour," Energy Policy, Elsevier, vol. 158(C).
    18. Alzubaidi, Hawazin & Slade, Emma L. & Dwivedi, Yogesh K., 2021. "Examining antecedents of consumers’ pro-environmental behaviours: TPB extended with materialism and innovativeness," Journal of Business Research, Elsevier, vol. 122(C), pages 685-699.
    19. Upadhyay, Nitin & Kamble, Aakash, 2023. "Examining Indian consumer pro-environment purchase intention of electric vehicles: Perspective of stimulus-organism-response," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    20. Duong Cong Doanh & Tomasz Bernat & Nguyen Thanh Hieu & Nguyen Bich Ngoc & Nguyen Thi Phuong Linh, 2021. "Academic Entrepreneurship: An Empirical Research of Invention Commercialisation," Central European Business Review, Prague University of Economics and Business, vol. 2021(4), pages 33-62.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:20:y:2023:i:6:p:4798-:d:1091770. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.