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Elements to organize the third place that promotes sustainable relationships in service businesses

Author

Listed:
  • Sugiyama, Daisuke
  • Shirahada, Kunio
  • Kosaka, Michitaka

Abstract

Modernization, urbanization, and digitalization have made human lifestyles and culture increasingly more individualized. Common activities and mutual support by relatives and neighbors have been divided into individual ones and replaced by servitized economies, which have diluted social relationships. External services have satisfied functional needs, but have had little to do with sensitive human issues. That is why service communities and the third place have been recently focused on in service businesses.

Suggested Citation

  • Sugiyama, Daisuke & Shirahada, Kunio & Kosaka, Michitaka, 2015. "Elements to organize the third place that promotes sustainable relationships in service businesses," Technology in Society, Elsevier, vol. 43(C), pages 115-121.
  • Handle: RePEc:eee:teinso:v:43:y:2015:i:c:p:115-121
    DOI: 10.1016/j.techsoc.2015.05.013
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    References listed on IDEAS

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    1. Bruni, Luigino & Stanca, Luca, 2008. "Watching alone: Relational goods, television and happiness," Journal of Economic Behavior & Organization, Elsevier, vol. 65(3-4), pages 506-528, March.
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    Cited by:

    1. Fedoua Kasmi & Ferney Osorio & Laurent Dupont & Brunelle Marche & Mauricio Camargo, 2022. "Innovation Spaces as Drivers of Eco-innovations Supporting the Circular Economy: A Systematic Literature Review," Post-Print hal-03590438, HAL.
    2. Jaehun Joo, 2020. "Customers’ psychological ownership toward the third place," Service Business, Springer;Pan-Pacific Business Association, vol. 14(3), pages 333-360, September.

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