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Supporting the allocation of software development work in distributed teams with multi-criteria decision analysis

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  • Barcus, Ana
  • Montibeller, Gilberto
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    Abstract

    In the fast moving software industry, projects have been increasingly developed by distributed teams, which are located in geographically remote offices and collaborate using information communication technologies. In such environments, project distribution presents specific challenges, as work in distributed teams increases project technical complexity, communication lines multiply and stakeholders' interests may be divergent. Despite the importance and complexity of this type of problem, it seems that there is a lack of reports, in the literature, of systems that could support these decisions. This paper presents a real-world case study, where we developed a multi-criteria model for supporting the distributed team work allocation decision for a major global software company. It was developed with a group of software development project managers, using decision conferencing and multi-attribute value analysis. The model deals not only with software engineering attributes, but also "soft" and strategic issues, like team satisfaction and training opportunities. We also discuss some issues and challenges faced during this modelling process.

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    Bibliographic Info

    Article provided by Elsevier in its journal Omega.

    Volume (Year): 36 (2008)
    Issue (Month): 3 (June)
    Pages: 464-475

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    Handle: RePEc:eee:jomega:v:36:y:2008:i:3:p:464-475

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    Related research

    Keywords: Software development Project allocation Multi-criteria decision analysis MAVT Decision conferencing;

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    Cited by:
    1. Franco, L. Alberto & Rouwette, Etienne A.J.A., 2011. "Decision development in facilitated modelling workshops," European Journal of Operational Research, Elsevier, vol. 212(1), pages 164-178, July.
    2. Gilberto Montibeller & Alberto Franco & Ewan Lord & Aline Iglesias, 2008. "Structuring multi-criteria portfolio analysis models," LSE Research Online Documents on Economics 22693, London School of Economics and Political Science, LSE Library.
    3. Fasolo, Barbara & Bana e Costa, Carlos A., 2014. "Tailoring value elicitation to decision makers' numeracy and fluency: Expressing value judgments in numbers or words," Omega, Elsevier, vol. 44(C), pages 83-90.
    4. Franco, L. Alberto & Lord, Ewan, 2011. "Understanding multi-methodology: Evaluating the perceived impact of mixing methods for group budgetary decisions," Omega, Elsevier, vol. 39(3), pages 362-372, June.

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