Diversity's harvest: Interactions of diversity sources and communication technology on creative group performance
AbstractOur research is based on arguments that three different diversity sources in groups - agreeableness, openness, and ethnicity - might simultaneously possess separation properties that result in social categorization and variety properties that provide non-redundant and value-adding information resources. To help understand how these diversity sources interact with the additive and reductive features of communication technology to impact group creativity, we designed two studies involving computer mediation, nominal group technique, and face-to-face (control) communication. Our findings suggest that agreeableness, openness, and ethic diversity possess both negative separation and positive variety properties. Whereas the separation properties of all three diversity sources, as well as the variety properties of openness diversity, are evident in newly-formed groups, the variety properties of agreeableness and ethnic diversity are only manifest in mature groups. Finally, the additive and reductive features of communication technology interact with all three diversity sources to impact creative group performance in different ways.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Bibliographic InfoArticle provided by Elsevier in its journal Organizational Behavior and Human Decision Processes.
Volume (Year): 111 (2010)
Issue (Month): 2 (March)
Contact details of provider:
Web page: http://www.elsevier.com/locate/obhdp
Group diversity Computer mediated communication Creativity;
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Bhappu, Anita D. & Griffith, Terri L. & Northcraft, Gregory B., 1997. "Media Effects and Communication Bias in Diverse Groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 70(3), pages 199-205, June.
- Zellmer-Bruhn, Mary E. & Maloney, Mary M. & Bhappu, Anita D. & Salvador, Rommel (Bombie), 2008. "When and how do differences matter? An exploration of perceived similarity in teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(1), pages 41-59, September.
- Anne S. Miner & Pamela R. Haunschild & Andreas Schwab, 2003. "Experience and convergence: curiosities and speculation," Industrial and Corporate Change, Oxford University Press, vol. 12(4), pages 789-813, August.
- Chua, Roy Y.J. & Morris, Michael W. & Mor, Shira, 2012. "Collaborating across cultures: Cultural metacognition and affect-based trust in creative collaboration," Organizational Behavior and Human Decision Processes, Elsevier, vol. 118(2), pages 116-131.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei).
If references are entirely missing, you can add them using this form.