IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v94y2019icp432-441.html
   My bibliography  Save this article

Knowledge management practice system: Theorising from an international meta-standard

Author

Listed:
  • Loon, Mark

Abstract

The emergence of a new international knowledge management (KM) standard reflects convergence in KM practice. The aim of this study is to theorise KM from the new standard, by addressing the following research questions: what are the important themes of the standard; and what are the key mechanisms and how do they explain KM practice system from a theoretical perspective? This paper adopts a sensegiving reflective insider account using practice theory as a lens and social mechanisms as a method in theorising KM practice system. This study makes three contributions. Firstly, the paper identifies four themes from the KM standard: context-driven, performance-led, enabler-savvy and sustainably-supported. Secondly, three mechanisms emerge that robustly ‘explains’ KM practice system: learning and knowledge creation culture; organizational knowledge architecture for adaptive and exaptive capacity; and ‘business model’ for knowledge capitalisation and value capture. Thirdly, a new theoretical framework of KM practice system is developed.

Suggested Citation

  • Loon, Mark, 2019. "Knowledge management practice system: Theorising from an international meta-standard," Journal of Business Research, Elsevier, vol. 94(C), pages 432-441.
    • Handle: RePEc:eee:jbrese:v:94:y:2019:i:c:p:432-441
    DOI: 10.1016/j.jbusres.2017.11.022
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S014829631730468X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2017.11.022?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hess, David, 2007. "Social Reporting and New Governance Regulation: The Prospects of Achieving Corporate Accountability Through Transparency," Business Ethics Quarterly, Cambridge University Press, vol. 17(3), pages 453-476, July.
    2. McKendree, Melissa G.S. & Tonsor, Glynn T. & Schulz, Lee L., 2017. "Feedlot Risk Management and Benchmarking Survey Summary," Staff Paper Series 264530, Michigan State University, Department of Agricultural, Food, and Resource Economics.
    3. Zheng, Wei & Yang, Baiyin & McLean, Gary N., 2010. "Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management," Journal of Business Research, Elsevier, vol. 63(7), pages 763-771, July.
    4. Kasper, Helmut & Lehrer, Mark & Mühlbacher, Jürgen & Müller, Barbara, 2013. "On the different “worlds” of intra-organizational knowledge management: Understanding idiosyncratic variation in MNC cross-site knowledge-sharing practices," International Business Review, Elsevier, vol. 22(1), pages 326-338.
    5. Filippini, Roberto & Güttel, Wolfgang H. & Nosella, Anna, 2012. "Ambidexterity and the evolution of knowledge management initiatives," Journal of Business Research, Elsevier, vol. 65(3), pages 317-324.
    6. Cristian - Liviu Vele & Diana Cezara Toader & Diana Sabina Ighian & Cezar Toader, 2017. "Management Skills Assesment," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 877-881, July.
    7. Birasnav, M., 2014. "Knowledge management and organizational performance in the service industry: The role of transformational leadership beyond the effects of transactional leadership," Journal of Business Research, Elsevier, vol. 67(8), pages 1622-1629.
    8. René B. M. De Koster & Andrew L. Johnson & Debjit Roy, 2017. "Warehouse design and management," International Journal of Production Research, Taylor & Francis Journals, vol. 55(21), pages 6327-6330, November.
    9. Gerald F. Davis & Christopher Marquis, 2005. "Prospects for Organization Theory in the Early Twenty-First Century: Institutional Fields and Mechanisms," Organization Science, INFORMS, vol. 16(4), pages 332-343, August.
    10. Kiessling, Timothy S. & Richey, R. Glenn & Meng, Juan & Dabic, Marina, 2009. "Exploring knowledge management to organizational performance outcomes in a transitional economy," Journal of World Business, Elsevier, vol. 44(4), pages 421-433, October.
    11. Ángel Estrada & Luis Molina & Paula Sánchez & Francesca Viani, 2017. "Towards efficient capital flow management," Economic Bulletin, Banco de España;Economic Bulletin Homepage, issue 1/2017.
    12. Katz, Michael L & Shapiro, Carl, 1985. "Network Externalities, Competition, and Compatibility," American Economic Review, American Economic Association, vol. 75(3), pages 424-440, June.
    13. John N. N. Ugoani, 2017. "Strategic Management and Business Success in Nigeria," Business, Management and Economics Research, Academic Research Publishing Group, vol. 3(3), pages 26-33, 03-2017.
    14. Kurt T. Dirks & Donald L. Ferrin, 2001. "The Role of Trust in Organizational Settings," Organization Science, INFORMS, vol. 12(4), pages 450-467, August.
    15. James B. Thomas & Stephanie Watts Sussman & John C. Henderson, 2001. "Understanding “Strategic Learning”: Linking Organizational Learning, Knowledge Management, and Sensemaking," Organization Science, INFORMS, vol. 12(3), pages 331-345, June.
    16. Cepeda, Gabriel & Vera, Dusya, 2007. "Dynamic capabilities and operational capabilities: A knowledge management perspective," Journal of Business Research, Elsevier, vol. 60(5), pages 426-437, May.
    17. Mats Alvesson & Dan Kärreman, 2001. "Odd Couple: Making Sense of the Curious Concept of Knowledge Management," Journal of Management Studies, Wiley Blackwell, vol. 38(7), pages 995-1018, November.
    18. Villar, Cristina & Alegre, Joaquín & Pla-Barber, José, 2014. "Exploring the role of knowledge management practices on exports: A dynamic capabilities view," International Business Review, Elsevier, vol. 23(1), pages 38-44.
    19. Vasyl' Golyan & Ol'ha Kalens'ka & Liliya Svyrydova, 2017. "Cultivated lands management mechanisms," Ukrainian Journal Ekonomist, Yuriy Kovalenko, issue 3, pages 4-8, March.
    20. Polyanin A.V. & Surovneva K.A., 2017. "The management Toolkit in nonprofit organizations," Russian Journal of Agricultural and Socio-Economic Sciences, CyberLeninka;Редакция журнала Russian Journal of Agricultural and Socio-Economic Sciences, vol. 61(1), pages 249-252.
    21. Nile W. Hatch & Jeffrey H. Dyer, 2004. "Human capital and learning as a source of sustainable competitive advantage," Strategic Management Journal, Wiley Blackwell, vol. 25(12), pages 1155-1178, December.
    22. Helgi Þór Ingason & Elín Ragnhildur Jónsdóttir, 2017. "The house of competence of the quality manager," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1345050-134, January.
    23. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    24. Schumpeter, Joseph A., 1947. "The Creative Response in Economic History," The Journal of Economic History, Cambridge University Press, vol. 7(2), pages 149-159, November.
    25. Ronald E. Day, 2001. "Totality and representation: A history of knowledge management through European documentation, critical modernity, and post‐Fordism," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 52(9), pages 725-735.
    26. Jacky Swan & Harry Scarbrough, 2001. "Knowledge Management: Concepts and Controversies," Journal of Management Studies, Wiley Blackwell, vol. 38(7), pages 913-921, November.
    27. Hammad Akbar, 2003. "Knowledge Levels and their Transformation: Towards the Integration of Knowledge Creation and Individual Learning," Journal of Management Studies, Wiley Blackwell, vol. 40(8), pages 1997-2021, December.
    28. Mark A. Youndt & Mohan Subramaniam & Scott A. Snell, 2004. "Intellectual Capital Profiles: An Examination of Investments and Returns," Journal of Management Studies, Wiley Blackwell, vol. 41(2), pages 335-361, March.
    29. Hall, Richard & Andriani, Pierpaolo, 2003. "Managing knowledge associated with innovation," Journal of Business Research, Elsevier, vol. 56(2), pages 145-152, February.
    30. García-Peñalvo, Francisco J. & Conde, Miguel Á., 2014. "Using informal learning for business decision making and knowledge management," Journal of Business Research, Elsevier, vol. 67(5), pages 686-691.
    31. Amit Jain, 2013. "Learning by Doing and the Locus of Innovative Capability in Biotechnology Research," Organization Science, INFORMS, vol. 24(6), pages 1683-1700, December.
    32. Lai, Yung-Lung & Hsu, Maw-Shin & Lin, Feng-Jyh & Chen, Yi-Min & Lin, Yi-Hsin, 2014. "The effects of industry cluster knowledge management on innovation performance," Journal of Business Research, Elsevier, vol. 67(5), pages 734-739.
    33. Donate, Mario J. & Sánchez de Pablo, Jesús D., 2015. "The role of knowledge-oriented leadership in knowledge management practices and innovation," Journal of Business Research, Elsevier, vol. 68(2), pages 360-370.
    34. Nor Ahmad Khamzah & Sarah Md. Sah & Norhayati Hussin, 2017. "Information Management in Education," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(8), pages 743-749, August.
    35. William C. Bogner & Pratima Bansal, 2007. "Knowledge Management as the Basis of Sustained High Performance," Journal of Management Studies, Wiley Blackwell, vol. 44(1), pages 165-188, January.
    36. Djelic, Marie Laure & den Hond, Frank, 2014. "Introduction: multiplicity and plurality in the world of standards," Business and Politics, Cambridge University Press, vol. 16(1), pages 67-77, April.
    37. Karl E. Weick & Kathleen M. Sutcliffe & David Obstfeld, 2005. "Organizing and the Process of Sensemaking," Organization Science, INFORMS, vol. 16(4), pages 409-421, August.
    38. Torugsa, Nuttaneeya (Ann) & O’Donohue, Wayne, 2016. "Progress in innovation and knowledge management research: From incremental to transformative innovation," Journal of Business Research, Elsevier, vol. 69(5), pages 1610-1614.
    39. Sushil, 2017. "Flexible Systems Management as an Iterative Process," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 18(2), pages 87-88, June.
    40. Mark P. A. Thompson & Geoff Walsham, 2004. "Placing Knowledge Management in Context," Journal of Management Studies, Wiley Blackwell, vol. 41(5), pages 725-747, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hanlie Smuts & Alta Van der Merwe, 2022. "Knowledge Management in Society 5.0: A Sustainability Perspective," Sustainability, MDPI, vol. 14(11), pages 1-27, June.
    2. Azeem, Muhammad & Ahmed, Munir & Haider, Sajid & Sajjad, Muhammad, 2021. "Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation," Technology in Society, Elsevier, vol. 66(C).
    3. Mehdi Tajpour & Elahe Hosseini & Maliheh Mohammadi & Behrooz Bahman-Zangi, 2022. "The Effect of Knowledge Management on the Sustainability of Technology-Driven Businesses in Emerging Markets: The Mediating Role of Social Media," Sustainability, MDPI, vol. 14(14), pages 1-15, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wasim-ul-REHMAN,* & Nabila ASGHAR** & Hafeez ur Rehman***, 2017. "Knowledge Sharing Practices on Performance: Role of Intellectuals on South Asian Perspective," Pakistan Journal of Applied Economics, Applied Economics Research Centre, vol. 27(2), pages 297-329.
    2. Hwan-Yann Su, 2014. "Business Ethics and the Development of Intellectual Capital," Journal of Business Ethics, Springer, vol. 119(1), pages 87-98, January.
    3. Galunic, Charles & Sengupta, Kishore & Petriglieri, Jennifer Louise, 2014. "Deus ex machina? Career progress and the contingent benefits of knowledge management systems," European Management Journal, Elsevier, vol. 32(1), pages 13-23.
    4. Ferguson, J.E. & Huysman, M.H., 2009. "Between ambition and approach: towards sustainable knowledge management in development organizations," Serie Research Memoranda 0003, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    5. Filippini, Roberto & Güttel, Wolfgang H. & Nosella, Anna, 2012. "Ambidexterity and the evolution of knowledge management initiatives," Journal of Business Research, Elsevier, vol. 65(3), pages 317-324.
    6. Pertusa-Ortega, Eva M. & Zaragoza-Sáez, Patrocinio & Claver-Cortés, Enrique, 2010. "Can formalization, complexity, and centralization influence knowledge performance?," Journal of Business Research, Elsevier, vol. 63(3), pages 310-320, March.
    7. Amankwah-Amoah, Joseph & Adomako, Samuel, 2021. "The effects of knowledge integration and contextual ambidexterity on innovation in entrepreneurial ventures," Journal of Business Research, Elsevier, vol. 127(C), pages 312-321.
    8. Sreedhar Madhavaram & Andrew C. Gross & Radha Appan, 2014. "Knowledge needs of firms: the know-x framework for marketing strategy," AMS Review, Springer;Academy of Marketing Science, vol. 4(3), pages 63-77, December.
    9. Julian Dobson & Nicola Dempsey, 2019. "Working out What Works: The Role of Tacit Knowledge Where Urban Greenspace Research, Policy and Practice Intersect," Sustainability, MDPI, vol. 11(18), pages 1-19, September.
    10. Aleena Syed & Humna Sohail & Sarmad Ejaz & Hafiz Ahmed Ullah, 2020. "Direct and Indirect effect of Knowledge Management Practices on Firm Innovation via Knowledge Application," International Review of Management and Marketing, Econjournals, vol. 10(4), pages 110-118.
    11. Singh, Sanjay Kumar, 2019. "Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding," Journal of Business Research, Elsevier, vol. 97(C), pages 10-19.
    12. Jiménez-Jiménez, Daniel & Sanz-Valle, Raquel, 2011. "Innovation, organizational learning, and performance," Journal of Business Research, Elsevier, vol. 64(4), pages 408-417, April.
    13. Braganza, Ashley & Brooks, Laurence & Nepelski, Daniel & Ali, Maged & Moro, Russ, 2017. "Resource management in big data initiatives: Processes and dynamic capabilities," Journal of Business Research, Elsevier, vol. 70(C), pages 328-337.
    14. Nguyen, Tam & Verreynne, Martie-Louise & Steen, John & Torres de Oliveira, Rui, 2023. "Government support versus international knowledge: Investigating innovations from emerging-market small and medium enterprises," Journal of Business Research, Elsevier, vol. 154(C).
    15. Dhir, Sanjay & Ongsakul, Viput & Ahmed, Zafar U. & Rajan, Rishabh, 2020. "Integration of knowledge and enhancing competitiveness: A case of acquisition of Zain by Bharti Airtel," Journal of Business Research, Elsevier, vol. 119(C), pages 674-684.
    16. Shahzad (Shaz) Ansari & Nelson Phillips, 2011. "Text Me! New Consumer Practices and Change in Organizational Fields," Organization Science, INFORMS, vol. 22(6), pages 1579-1599, December.
    17. Soufiane Mezzourh & Walid A Nakara, 2009. "Governance and innovation : A Knowledge-based approach [La gouvernance de l'innovation : une approche par la connaissance]," Post-Print halshs-01955966, HAL.
    18. Gaviria-Marin, Magaly & Merigó, José M. & Baier-Fuentes, Hugo, 2019. "Knowledge management: A global examination based on bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 194-220.
    19. Dolores Gallardo-Vázquez & Luis Enrique Valdez-Juárez & José Luis Lizcano-Álvarez, 2019. "Corporate Social Responsibility and Intellectual Capital: Sources of Competitiveness and Legitimacy in Organizations’ Management Practices," Sustainability, MDPI, vol. 11(20), pages 1-29, October.
    20. Kiessling, Timothy & Maley, Jane Frances & Moeller, Miriam & Dabić, Marina, 2023. "Managing global knowledge transfer: Inpatriate manager embeddedness and firm innovation," International Business Review, Elsevier, vol. 32(2).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:94:y:2019:i:c:p:432-441. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.