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Relational exchange: A review of selected models for a prediction matrix of relationship activities

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  • Fontenot, Renee J.
  • Wilson, Elizabeth J.

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  • Fontenot, Renee J. & Wilson, Elizabeth J., 1997. "Relational exchange: A review of selected models for a prediction matrix of relationship activities," Journal of Business Research, Elsevier, vol. 39(1), pages 5-12, May.
    • Handle: RePEc:eee:jbrese:v:39:y:1997:i:1:p:5-12
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    References listed on IDEAS

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    1. Hans B. Thorelli, 1986. "Networks: Between markets and hierarchies," Strategic Management Journal, Wiley Blackwell, vol. 7(1), pages 37-51, January.
    2. Jakki Mohr & Robert Spekman, 1994. "Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques," Strategic Management Journal, Wiley Blackwell, vol. 15(2), pages 135-152, February.
    3. Wilson, Elizabeth J. & Vlosky, Richard P., 1997. "Partnering relationship activities: Building theory from case study research," Journal of Business Research, Elsevier, vol. 39(1), pages 59-70, May.
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    Cited by:

    1. José Sánchez & María Vijande & Juan Gutiérrez, 2012. "Value-creating functions, satisfaction and loyalty in business markets: a categorical variable approach using a robust methodology under structural equation modeling," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(3), pages 777-794, April.
    2. Ahlert, Dieter & Evanschitzky, Heiner & Thesing, Miriam, 2006. "Kundentypologie in der Multikanalwelt: Ergebnisse einer Online- und Offline-Befragung," Working Papers 44, University of Münster, Competence Center Internet Economy and Hybrid Systems, European Research Center for Information Systems (ERCIS).
    3. Fontenot, Renee J. & Hyman, Michael R., 2004. "The antitrust implications of relationship marketing," Journal of Business Research, Elsevier, vol. 57(11), pages 1211-1221, November.
    4. Jahyun Goo, 2010. "Structure of service level agreements (SLA) in IT outsourcing: The construct and its measurement," Information Systems Frontiers, Springer, vol. 12(2), pages 185-205, April.
    5. Marion, Tucker J. & Eddleston, Kimberly A. & Friar, John H. & Deeds, David, 2015. "The evolution of interorganizational relationships in emerging ventures: An ethnographic study within the new product development process," Journal of Business Venturing, Elsevier, vol. 30(1), pages 167-184.
    6. Frank Huber & Bettina Fischer & Andreas Herrmann, 2010. "Management von vertikalen Innovationsnetzwerken in der Investitionsgüterindustrie - Ergebnisse einer empirischen Untersuchung," Schmalenbach Journal of Business Research, Springer, vol. 62(1), pages 104-131, February.
    7. Bantham, John H. & Celuch, Kevin G. & Kasouf, Chickery J., 2003. "A perspective of partnerships based on interdependence and dialectical theory," Journal of Business Research, Elsevier, vol. 56(4), pages 265-274, April.
    8. Bobby Swar & Junghoon Moon & Junyoung Oh & Cheul Rhee, 2012. "Determinants of relationship quality for IS/IT outsourcing success in public sector," Information Systems Frontiers, Springer, vol. 14(2), pages 457-475, April.
    9. Hsiao, Chih-Hui & Shen, George C. & Chao, Pei-Ju, 2015. "How does brand misconduct affect the brand–customer relationship?," Journal of Business Research, Elsevier, vol. 68(4), pages 862-866.
    10. Wilson, Elizabeth J. & Vlosky, Richard P., 1997. "Partnering relationship activities: Building theory from case study research," Journal of Business Research, Elsevier, vol. 39(1), pages 59-70, May.
    11. Zuurbier, Peter J.P., 1999. "Supply Chain Management In The Fresh Produce Industry: A Mile To Go?," Journal of Food Distribution Research, Food Distribution Research Society, vol. 30(1), pages 1-11, March.
    12. Smith, Donna & Hair, Joseph F. & Ferguson, Keith, 2014. "An investigation of the effect of family influence on Commitment–Trust in retailer–vendor strategic partnerships," Journal of Family Business Strategy, Elsevier, vol. 5(3), pages 252-263.
    13. Parment, Anders, 2013. "Generation Y vs. Baby Boomers: Shopping behavior, buyer involvement and implications for retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 20(2), pages 189-199.

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