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How does crisis management in China differ from the West?: A review of the literature and directions for future research

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  • Wang, Yijing
  • Laufer, Daniel

Abstract

Scholars often use Western-based frameworks to examine issues in crisis management in Eastern cultures such as China. However, relying on these frameworks may not be useful since in many cases they do not consider contextual factors such as culture. In this review of the literature on crisis management in China we examine two key issues. First, we examine the factors that trigger a crisis in China. Second, we identify distinct crisis management strategies deployed in China. Finally, this paper discusses the managerial implications and directions for future research.

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  • Wang, Yijing & Laufer, Daniel, 2020. "How does crisis management in China differ from the West?: A review of the literature and directions for future research," Journal of International Management, Elsevier, vol. 26(1).
    • Handle: RePEc:eee:intman:v:26:y:2020:i:1:s107542531830379x
    DOI: 10.1016/j.intman.2019.100708
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    References listed on IDEAS

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    Cited by:

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    6. Hoang, Hung Trong & Bich Ho, Khanh Ngoc & Tran, Trang P. & Le, Truc Quang, 2022. "The extension of animosity model of foreign product purchase: Does country of origin matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).

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