IDEAS home Printed from https://ideas.repec.org/a/eee/ininma/v35y2015i6p655-661.html
   My bibliography  Save this article

Comparing normative influences as determinants of knowledge continuity

Author

Listed:
  • Biron, Michal
  • Hanuka, Hagar

Abstract

This study attempts to identify factors influencing knowledge continuity (KC), the passing of knowledge from a departing employee to his or her successor. Considering the perspectives of both the departing employee and the successor, we examine how employee perceptions of KC quality are affected by two normative influences: organizational knowledge management (KM) culture, and the KM behavior of the employee’s current supervisor. Data were collected from 44 departing employees (who transitioned to new jobs) and their 44 successors, up to 6 months following job transition. Participants were full-time engineers employed in a large high- technology firm in Israel. The extent to which departing employees perceived the organization as fostering KM culture, and the extent to which they perceived their current supervisors as engaging in KM behavior, were, respectively, negatively and positively associated with KC quality as perceived by successors. Successors’ perceived organizational KM culture was positively related to their perceptions of KC quality. Successors’ perceptions of their own supervisors’ KM behavior were not significantly associated with their perceptions of KC quality. We discuss the potential duality of responses to a work environment that supports KM, and ways to synchronize opposing effects. We also develop and validate a scale for measuring KC.

Suggested Citation

  • Biron, Michal & Hanuka, Hagar, 2015. "Comparing normative influences as determinants of knowledge continuity," International Journal of Information Management, Elsevier, vol. 35(6), pages 655-661.
    • Handle: RePEc:eee:ininma:v:35:y:2015:i:6:p:655-661
    DOI: 10.1016/j.ijinfomgt.2015.07.006
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0268401215000687
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijinfomgt.2015.07.006?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tim Jacks & Steve Wallace & Hamid Nemati, 2012. "Impact of Culture on Knowledge Management: A Meta-Analysis and Framework," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 15(4), pages 8-42, October.
    2. Nicholas McClaren & Stewart Adam & Andrea Vocino, 2010. "Investigating Socialization, Work-Related Norms, and the Ethical Perceptions of Marketing Practitioners," Journal of Business Ethics, Springer, vol. 96(1), pages 95-115, September.
    3. Chieh-Peng Lin, 2007. "To Share or Not to Share: Modeling Tacit Knowledge Sharing, Its Mediators and Antecedents," Journal of Business Ethics, Springer, vol. 70(4), pages 411-428, February.
    4. John P. Hausknecht & Jacob A. Holwerda, 2013. "When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, and Collective Performance," Organization Science, INFORMS, vol. 24(1), pages 210-225, February.
    5. Gunnar Hedlund, 1994. "A model of knowledge management and the N‐form corporation," Strategic Management Journal, Wiley Blackwell, vol. 15(S2), pages 73-90, June.
    6. Chen, Chung-Jen & Huang, Jing-Wen, 2007. "How organizational climate and structure affect knowledge management—The social interaction perspective," International Journal of Information Management, Elsevier, vol. 27(2), pages 104-118.
    7. Georg von Krogh & Ikujiro Nonaka & Lise Rechsteiner, 2012. "Leadership in Organizational Knowledge Creation: A Review and Framework," Journal of Management Studies, Wiley Blackwell, vol. 49(1), pages 240-277, January.
    8. Donate, Mario J. & Sánchez de Pablo, Jesús D., 2015. "The role of knowledge-oriented leadership in knowledge management practices and innovation," Journal of Business Research, Elsevier, vol. 68(2), pages 360-370.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nguyen, Tuyet-Mai & Viet Ngo, Liem & Paramita, Widya, 2022. "Turning lurkers into innovation agents: An interactionist perspective of self-determinant theory," Journal of Business Research, Elsevier, vol. 141(C), pages 822-835.
    2. Beatriz Ferreira & Carla Curado & Mírian Oliveira, 2022. "The Contribution of Knowledge Management to Human Resource Development: a Systematic and Integrative Literature Review," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(3), pages 2319-2347, September.
    3. C. Lakshman & Sumita Rai, 2021. "The influence of leadership on learning and innovation: evidence from India," Asian Business & Management, Palgrave Macmillan, vol. 20(3), pages 307-338, July.
    4. Olivia Fachrunnisa & Ardian Adhiatma & Heru Kurnianto Tjahjono, 2020. "Cognitive Collective Engagement: Relating Knowledge-Based Practices and Innovation Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(2), pages 743-765, June.
    5. Elsa Grimsdottir & Ingi Runar Edvardsson, 2018. "Knowledge Management, Knowledge Creation, and Open Innovation in Icelandic SMEs," SAGE Open, , vol. 8(4), pages 21582440188, October.
    6. Anup Banerjee & Mattias Nordqvist & Karin Hellerstedt, 2020. "The role of the board chair—A literature review and suggestions for future research," Corporate Governance: An International Review, Wiley Blackwell, vol. 28(6), pages 372-405, November.
    7. Mohammed Abdullatif Almulla & Mahdi Mohammed Alamri, 2021. "Using Conceptual Mapping for Learning to Affect Students’ Motivation and Academic Achievement," Sustainability, MDPI, vol. 13(7), pages 1-17, April.
    8. Fang Li & Sheng Zhang & Yuhuan Jin, 2018. "Sustainability of University Technology Transfer: Mediating Effect of Inventor’s Technology Service," Sustainability, MDPI, vol. 10(6), pages 1-17, June.
    9. Hongyi Mao & Zongjun Wang & Lin Yi, 2021. "Does Entrepreneurial Orientation Lead to Successful Sustainable Innovation? The Evidence from Chinese Environmentally Friendly Companies," Sustainability, MDPI, vol. 13(18), pages 1-19, September.
    10. Dhayanithy, Deepak & Mukherjee, Subhasree, 2020. "Network memory, cultural distance and the ebb and flow of international resources – Evidence from 20 years of professional player transfers to big-five European soccer leagues," European Management Journal, Elsevier, vol. 38(2), pages 255-266.
    11. Aurora I. Maynez Guaderrama & Judith Cavazos Arroyo & Santiago Ibarreche Suarez & Jose Pablo Nuno de la Parra, 2012. "Trust, Commitment And Intention To Share: Influencing Variables To Transfer Knowledge Within Organizations?, Confianza, Compromiso E Intencion Para Compartir: ¿Variables Influyentes Para Transferir C," Revista Internacional Administracion & Finanzas, The Institute for Business and Finance Research, vol. 5(5), pages 21-40.
    12. Eresia-Eke CE & Makore S, 2016. "Responsiveness to Knowledge and Organisational Performance of Listed-Companies in the Construction Sector," Journal of Economics and Behavioral Studies, AMH International, vol. 8(5), pages 82-90.
    13. Jake G. Messersmith & Jeong-Yeon Lee & James P. Guthrie & Yong-Yeon Ji, 2014. "Turnover at the Top: Executive Team Departures and Firm Performance," Organization Science, INFORMS, vol. 25(3), pages 776-793, June.
    14. Li, Shenxue & Clark, Timothy & Sillince, John, 2018. "Constructing a strategy on the creation of core competencies for African companies," Technological Forecasting and Social Change, Elsevier, vol. 131(C), pages 204-213.
    15. Xiaolei Zou & Xiaoxi Chen & Fengling Chen & Chuxin Luo & Hongyan Liu, 2020. "The Influence of Negative Workplace Gossip on Knowledge Sharing: Insight from the Cognitive Dissonance Perspective," Sustainability, MDPI, vol. 12(8), pages 1-17, April.
    16. Lummina Horlings & Chris Collinge & John Gibney, 2017. "Relational knowledge leadership and local economic development," Local Economy, London South Bank University, vol. 32(2), pages 95-109, March.
    17. Karin Andrea Wigger & Dean A. Shepherd, 2020. "We’re All in the Same Boat: A Collective Model of Preserving and Accessing Nature-Based Opportunities," Entrepreneurship Theory and Practice, , vol. 44(3), pages 587-617, May.
    18. Cong Cheng & Liebing Cao & Huihui Zhong & Yining He & Jiahong Qian, 2019. "The Influence of Leader Encouragement of Creativity on Innovation Speed: Findings from SEM and fsQCA," Sustainability, MDPI, vol. 11(9), pages 1-17, May.
    19. Noorderhaven, N.G. & Koen, C.I. & Beugelsdijk, S., 2002. "Organizational Culture and Network Embeddedness," Discussion Paper 2002-91, Tilburg University, Center for Economic Research.
    20. Samul Joanna & Skapska Elzbieta & Pankov Dmitrij, 2019. "Employees’ Competences in Knowledge-Intensive Business Sector – Comparative Analysis in Two Cee Countries," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 64(1), pages 3-15, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ininma:v:35:y:2015:i:6:p:655-661. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/international-journal-of-information-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.