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Theory-based model of factors affecting information overload

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  • Jackson, Thomas W.
  • Farzaneh, Pourya

Abstract

As the volume of available information increases, individuals and organisations become overwhelmed by the plethora of information. This can reduce productivity and performance, hinder learning and innovation, affect decision making and well-being and cost organisations large amounts of money. This paper develops a new theory-based model of factors affecting information overload and provides a formula for calculating the extent of overload, potentially of use as a diagnostic tool supporting individual or organisational development.

Suggested Citation

  • Jackson, Thomas W. & Farzaneh, Pourya, 2012. "Theory-based model of factors affecting information overload," International Journal of Information Management, Elsevier, vol. 32(6), pages 523-532.
    • Handle: RePEc:eee:ininma:v:32:y:2012:i:6:p:523-532
    DOI: 10.1016/j.ijinfomgt.2012.04.006
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    References listed on IDEAS

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    Cited by:

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    2. Jean-François Stich & Monideepa Tarafdar & Patrick Stacey & Cary L. Cooper, 2019. "E-mail load, workload stress and desired e-mail load: a cybernetic approach," Post-Print hal-01881947, HAL.
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    10. Piotr Tarka, 2019. "A scale for testing of knowledge on the effective marketing research processes: multiple-group confirmatory (MGCFA) and multiple indicators-multiple causes (MIMIC) approach," Journal of Marketing Analytics, Palgrave Macmillan, vol. 7(2), pages 94-121, June.
    11. Peter Gordon Roetzel, 2019. "Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework developmen," Business Research, Springer;German Academic Association for Business Research, vol. 12(2), pages 479-522, December.
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