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The acceptance and use of a business-to-business information system

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  • Lin, Angela

Abstract

Motivated by the need for a better understanding of the acceptance and use of business to business information systems, this study builds upon the technology acceptance model to study the use of an Internet business-to-business information system in a leading Chinese information technology provider and its distributors In particular the study investigates individual users’ acceptance of a business-to-business ordering system with a view to examining how users’ perception and use of the system in one company influences perception and use of the system in another. The results suggest that while both perceived ease of use and usefulness were influential factors in system utilisation at the user level, it was perceived usefulness that was the more influential factor The study also provides evidence that the processes by which an inter-organizational information system is accepted in one organisation have an impact on the acceptance of the same system in the other organisations.

Suggested Citation

  • Lin, Angela, 2006. "The acceptance and use of a business-to-business information system," International Journal of Information Management, Elsevier, vol. 26(5), pages 386-400.
    • Handle: RePEc:eee:ininma:v:26:y:2006:i:5:p:386-400
    DOI: 10.1016/j.ijinfomgt.2006.04.002
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    References listed on IDEAS

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    1. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
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    3. Geoff Walsham, 1995. "The Emergence of Interpretivism in IS Research," Information Systems Research, INFORMS, vol. 6(4), pages 376-394, December.
    4. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
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    Cited by:

    1. Huang, Liqiang & Zhang, Jie & Liu, Yuan, 2017. "Antecedents of student MOOC revisit intention: Moderation effect of course difficulty," International Journal of Information Management, Elsevier, vol. 37(2), pages 84-91.
    2. Peng, Zeyu & Sun, Yongqiang & Guo, Xitong, 2018. "Antecedents of employees’ extended use of enterprise systems: An integrative view of person, environment, and technology," International Journal of Information Management, Elsevier, vol. 39(C), pages 104-120.
    3. Hsiao, Chun Hua & Yang, Chyan, 2011. "The intellectual development of the technology acceptance model: A co-citation analysis," International Journal of Information Management, Elsevier, vol. 31(2), pages 128-136.
    4. Pontiggia, Andrea & Virili, Francesco, 2010. "Network effects in technology acceptance: Laboratory experimental evidence," International Journal of Information Management, Elsevier, vol. 30(1), pages 68-77.

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