Cybernetics: A possible solution for the "knowledge gap" between "external" and "internal" in evaluation processes
AbstractThis paper addresses the issue of the knowledge gap between evaluators and the entity being evaluated: the dilemma of the knowledge of professional evaluators vs. the in-depth knowledge of the evaluated subjects. In order to optimize evaluative outcomes, the author suggests an approach based on ideas borrowed from the science of cybernetics as a method of evaluation--one that enables in-depth perception of the evaluated field without jeopardizing a rigorous study or the evaluator's professionalism. The paper focuses on the main concepts that deal with this dilemma - showing how cybernetics combines the different bodies of knowledge of the different stakeholders, including the professional evaluator, resulting in a coherent body of knowledge created mainly by those internal to the process, owned by them, and relevant to all - those who are internal and those who are external and their different purposes.
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Bibliographic InfoArticle provided by Elsevier in its journal Evaluation and Program Planning.
Volume (Year): 33 (2010)
Issue (Month): 4 (November)
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Web page: http://www.elsevier.com/locate/evalprogplan
Cybernetics Internal evaluation External evaluation Knowledge gap Abduction;
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- Ross Williams, 2006.
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