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The business travel experience

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  • Unger, Orit
  • Uriely, Natan
  • Fuchs, Galia

Abstract

The study explores the business travel experience as a framework of time with four phases: trip preparations, passenger experience, destination experience and homecoming. In-depth interviews with frequent business travelers indicate that their experience as passengers includes “moments of relaxation” and is perceived as a sort of “time off”, in which they enjoy their familiarity with airports, the comforts provided to privileged passengers and the limited connectivity during flights. The other phases of the trip are devoted mainly to work-obligations and shape the nature of the trip as primarily a vocational experience. These findings add insight to mobility research of tourism, conceptualizations of the nexus between work and tourism, and the literature on business travelers.

Suggested Citation

  • Unger, Orit & Uriely, Natan & Fuchs, Galia, 2016. "The business travel experience," Annals of Tourism Research, Elsevier, vol. 61(C), pages 142-156.
    • Handle: RePEc:eee:anture:v:61:y:2016:i:c:p:142-156
    DOI: 10.1016/j.annals.2016.10.003
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    References listed on IDEAS

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    Cited by:

    1. Larsen, Gunvor & Lassen, Claus, 2017. "From Regional Airport To International Flight Destination: The Case Of Aalborg Airport In Northern Denmark," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 5(4), pages 320-336.
    2. Sysiö, Timo, 2019. "Assembling aeromobilities of diplomacy: A case study of the Finnish Foreign Service," Journal of Transport Geography, Elsevier, vol. 77(C), pages 90-96.
    3. Unger, Orit & Uriely, Natan & Fuchs, Galia, 2021. "On-site animosity and national identity: Business travelers on stage," Annals of Tourism Research, Elsevier, vol. 88(C).
    4. Harris, Lloyd C. & Pressey, Andrew, 2021. "The myth of business tourist idiosyncrasy," Annals of Tourism Research, Elsevier, vol. 91(C).
    5. Unger, Orit & Uriely, Natan, 2022. "The bleisure memories of business travelers," Annals of Tourism Research, Elsevier, vol. 97(C).
    6. Schmalz, Ulrike & Paul, Annika & Gissibl, Viola, 2021. "An explorative study of corporate travellers’ perception at a German airport," Journal of Air Transport Management, Elsevier, vol. 92(C).
    7. Frétigny, Jean-Baptiste & Lin, Weiqiang, 2021. "Changing geographies of the passenger: Heterogeneous subjects on the move," Journal of Transport Geography, Elsevier, vol. 92(C).
    8. Caicedo-Barreth Alba & Pavón Enrique Santos & Santos Luís Lima, 2020. "Competitiveness of Guayaquil towards bleisure tourism," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 10(2), pages 118-133, December.
    9. Ye, Tian & Xu, Honggang, 2020. "The impact of business travel on travelers' well-being," Annals of Tourism Research, Elsevier, vol. 85(C).
    10. Sevinc ASLAN & Mithat Zeki DİNCER, 2018. "A Conceptual Framework of Visiting Friends and Relatives," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 4(1), pages 21-34, June.
    11. Nenem, Sukru & Graham, Anne & Dennis, Nigel, 2020. "Airline schedule and network competitiveness: A consumer-centric approach for business travel," Annals of Tourism Research, Elsevier, vol. 80(C).

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    Keywords

    Business travel; Tourist experience;

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